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28 reviews from our car dealer reviews community
Leave a review for J & M Specialist Cars
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28 reviews from our car dealer reviews community

Leave a review for J & M Specialist Cars
Leave a review
"Superb! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my very first van this week from these guys and what an absolute pleasure it was. Doug who sorted it out for me went above and beyond to make sure it was up to scratch, taxed and MOT ed, even though the parking sensors are needed to be replaced they are willing to have it back at a later date to replace them for free AND offer me a courtesy vehicle till replaced, in my eyes is worth a 6 star rating!! I would highly recommend it to anyone who wants to purchase a vehicle from these guys!

"Fantastic friendly service ! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Ford Wildtrak from Doug and his team after getting seriously messed about by another main Ford dealer for weeks. The difference in customer communication mannerisms and friendliness was unbelievable! I’m sure J & M could teach the boys at Ford a few things when it comes to dealing with customers A fantastic experience from start to finish reasonably priced quality cars from an honest family run team. A definite 10/10 Thanks guys !

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"Absoulutely brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly, helpful, Great family run business. Would definitely highly recommend this garage. Service second to none. Even delivered the vehicle half way to where we live (Rothwell, Leeds). Thankyou to all the team 👍

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"Outstanding "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a van from this garage. Doug could not have been a nicer fella to deal with.A quality vehicle and outstanding service. If you are looking for a new vehicle have a look at what they have in stock before you look anywhere else. Highly recommended

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"A Great Service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We visited the garage in April 2023 and after a friendly chat and a couple of simple hassle free test drives we purchased a Discovery Sport, I have to say the whole experience was a pleasure and Doug goes above and beyond to be efficient well mannered and helpful, which I have to say seems to come naturally, I had reason to contact the garage a short while later with a minor problem which was rectified without hesitation to a successful conclusion, I cannot recommend this garage enough. Thanks Doug.

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"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Ranger just before Christmas, no pushy sales pitch and a good price. Had it a few weeks and found a few problems. Contacted Doug who said to drop it off and gave me a truck to use while it was being sorted. No question no problem, truck sorted. Brilliant service

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"Absolutely disappointed "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Land Rover Evoque few weeks ago. It has few minor work needed to be done for scratch on rear right door, windscreen chip and rear seat replace. Prior purchase I had a deal with J & M to repair those outstanding job. I returned the vehicle the other week to get the job done as per agreement. When l turned up to collect the car none of the job was done professionally. Scratch and windscreen chip still visible there seat was replaced but it was so cheapy and loose fit as it comes off its position without any force ( safety issue) . My car was literally sat there for 5 days without proper job been carried out shame. They never say no but the amount of work and effort they put to resolve the issue is absolute crapy. Its not about whether l can or can not repair with another garage but all about the relationship and trust between your company and customer. If you can not do the job please let me know so that l dont lost my time and effort. I have been forced to write this review so that loyal and honest customer doesn't get affected similar me. I wouldn’t bother to recommend being honest.

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"10 out of 10 from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top banana. Bought Isuzu truck without even seeing it. Doug couldn’t have helped any more from the first phone call to payment. 1st class service, very professional without the bull. Will certainly do business with them again. Traveled from Inverness to collect vehicle. Was collected from train station.

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"Outstanding service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The level of service I received from the lads at the dealership especially Doug was fantastic. I viewed the vehicle on Tuesday and picked it up 3 days later with no worries or hiccups. They did truly go out of their way to ensure I would love every little detail including a machine polish to correct a very few paint defects. I do love the car aswell and I will be going back to the garage in the future. You are a customer and not just a sale to these lads they will find you your perfect motor and bend over backwards to help during the process. All I can say is a massive thank you I’m over the moon.

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"Excellent service, staff are brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I hate shopping around for my next used car, from the initial phone call to Doug they were great. I had been to see about 6 or 7 VWs and. was tired of looking at rubbish and poor quality cars. at their garage I was able to view and test the car and never felt at any pressure to buy.. I was allowed to drive my car on quite a route not just round the block on their test route. After the test drive I could look through all the paperwork and service history to prove. all the work had been carried out and a fully stamped up book. One thing that was very evident is there stock of quality cars I am so happy with my purchase. I asked if I could have my car delivered which they agreed to due to my work schedule. I will certainly recommend then to anyone.

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Dealership Information

J & M Specialist Cars - based in Ryton, Tyne & Wear FINANCE AVAILABLE 

If you are looking for great savings on quality used cars and vans in the Ryton area, then you have reached the right place. J & M Specialist Cars are a specialist used car and van dealer based in Tyne And Wear. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At J & M Specialist Cars, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car or van for you.

If you are looking for a second hand car or van in Ryton, then don't delay, call us today. In order to offer cars and vans to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need.

At J & M Specialist Cars we don't just sell cars and vans, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Ryton? We look forward to meeting you!

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1990

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
28 reviews4.3 out of 5 stars — Rated Very Good
Excellent
23
Very Good
0
Average
1
Poor
0
Terrible
4

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  • Contact Information

    Address

    J & M Specialist Cars
    Barmoor Garage
    Main Road
    Ryton
    Tyne and Wear
    NE40 3AG

    Get in touch

    07813 013843
    http://www.jandmspecialistcars.co.uk/

    Opening times
    Mon 09:00 - 17:30
    Tue 09:00 - 17:30
    Wed 09:00 - 17:30
    Thu 09:00 - 17:30
    Fri 09:00 - 17:30
    Sat 09:00 - 17:30
    Sun Appointment Only

    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About J & M Specialist Cars

    Company Formed: 1990
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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