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I bought a 2015 grand c-max and within the first week I noticed a tyre was cracked on the outside edges. The windscreen had tons of chips and two 5mm in diameter. I called him and he said to contact my insurance company for the windscreen and the tyre was within MOT standard. He did offer to look at the car but to be honest if he’s already trying to fob me off then I am not driving to his garage for anything. Another problem occurred that I haven’t told him about, because of his attitude about the above issues I thought there’s no point. The clutch was making a little vibrating noise when pedal pressed, so I took it to a garage and was told that the clutch bearing needed replacing. I took it to another garage who said the same thing. All in I had to replace the clutch assembly, dual flywheel and slave cylinder!! Let’s just say it cost me a small fortune. I am just leaving this for all to see. The AA name and guarantee they are using to sell cars means nothing. Take a professional with you to view these cars or better still, just go somewhere else.
Visited John after speaking on the phone to come view a Ford ecosport that we were interested in. Felt very comfortable in doing business with him and his company. Explained everything, very relaxed and welcoming, made the whole experience very exciting and enjoyable (as we haven't changed our car in nearly 10 years) has answered any subsequent questions after purchase and would most definitely recommend. Thanks again
Really pleased with my buy from J & R Autos. John made the whole process very simple.
j&r Autos were very friendly and helpful, wasn't pushy, patient and considerate in what I wanted.
Absolutely brilliant experience from start to finish. I purchased a Hyundai I30 form here in August and I have had no issues with it at all. The car was fab value for money and the dealers were really helpful and friendly. I would definitely recommend this dealership to anyone.
I PURCHASED MY SECOND CAR FROM J AND R AUTOS LAST MONTH AND I AM VERY PLEASED INDEED. VERY FRIENDLY PEOPLE TO DEAL WITH AND PUT ME AT EASE STRAIGHT AWAY. THEY MADE BUYING A CAR STRESS FREE.
They were lovely and the guy who dealt with me, his name escapes me right now was a pleasure to deal with. Top marks all around for every aspect, from knowledge, helpfulness, the car etc. I was really happy. I would recommend them to anyone currently looking for a car in the Colchester area and beyond
A family business that specialise in selling quality used cars in Colchester Essex. AA approved dealer.
Welcome to J and R Autos the family owned and run business you can trust, over 30 years experience in the motor trade. Situated in Colchester, Essex just six minutes off the A12, providing high quality vehicles and superb after sales support.
We specialise in providing a wide range of vehicles from 4x4's to family hatchbacks, sports coupes to prestige cars, MPV's to estates. If the vehicle your looking for is not currently in stock then please contact us. We can usually meet your requirements without exceeding your budget.
All our vehicles are HPI checked, come with pre delivery inspections, full/long MOT's, 12 month free AA breakdown cover and a parts and labour warranty. Part exchanges welcome and great finance rates available. Nationwide deliveries can be arranged.
Within our website you will find information on our complete selection of used vehicles in our virtual showroom, which is updated constantly, listing the latest cars with images and details, currently in stock and on our forecourt. If you have any questions please don’t hesitate to contact us.
We have always been a family owned business and pride ourselves in being the sensible and value alternative to the main dealers.
Parking is available on Linden Close opposite our forecourt.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1983
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