J Walker Cars Ltd reviews, Gillingham
16% Reviews
replied to
33% Recommend
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6 reviews from our car dealer reviews community
Leave a review for J Walker Cars Ltd

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6 reviews from our car dealer reviews community

Leave a review for J Walker Cars Ltd
Click on the stars to start your review
"jeff"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Be very aware buying a car from this dealer. The idea of buying from a dealer is piece of mind that if anything would go wrong with the vehicle that you would be covered by their warranty. I purchased a car from this dealer and also paid an extra £200.00 for an extended 3 months warranty, unfortunately I had a problem with my car within the first month. Steve the owner told me to get the car fixed locally, pay for it, send him the bill and he would sort out it out with his warranty company. Alarm bells rang when I never received any booklets from a warranty company. After 6 months of me chasing for my claim I realised that there was no warranty company at all. He then said that he would pay me my money back but guess what he never did. So I would be very reluctant buying a car from this dealer as there is no warranty with the vehicle you buy. The owner is a liar, and has more excuses than a formula 1 racing driver.

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"Tom"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car came up exactly as promised, reliable service. Made it as easy as possible for me to buy the car.

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+0 Found this review helpful
"ian"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i was looking at an l200 truck and live 450 miles away from the seller the pictures on the web site all looked good and to save me booking flights and incurring extra exspense i after speaking to the dealer decided to have it transported to ireland the truck turned up on time and was exactly as it had been described i could not have been happier as the description given was spot on many thanks excellent job

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"Becky"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

J Walker Cars is shocking do not trust at all. We had a lucky escape, we only lost part deposit which took months to get back. Just told lies, promised deposit back but had to go there to get it back then to be told we won't get all back but at least we got something back. We had car inspected, thank god as needed thousands spent on it. Looked clean but had expert look and they said stay well away.

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+3 Found this review helpful

iain walker from J Walker Cars Ltd in response to Becky

this customer placed a deposit on a vehicle to purchase it this was a 50000 pound porsche with 29000 miles and full service history we kept the vehicle off sale after he gave us the deposit for two weeks to enable him to arrange to have the car inspected at the inspection they tried to make the car brand new in listing that the tyres were out of date this we never have heard of especially as the car had just been indepedently motd the deposit of 500 pounds was placed and was not subject to an inspection we took this car 30 miles for the inspection incurring costs and time and two drivers and then collecting it after the inspection we deducted 150 pounds as costs to us we then resold the car to another customer some 200 miles away who had the car inspected by porsche who found nothing wrong with the vehicle other than routine maintenace and gave the customer a bill for 450 pounds in closing we sell good quality vehicles but we cant make them like new cars and sell in this case for 4000 pounds under market value

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"Ray"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have recently successfully taken this dealership to court to reclaim the costs involved in getting a repair done that was evident at the point of sale. They promised to reimburse me if I took it to our local garage for the repair. They did not pay and ignored all correspondence and then tried to tell the court they knew nothing about it! If you have been unfortunate enough to fall for this company's lies and are getting the run around too my advice is don't hesitate to take them to court. It took several months for the bailiffs to get my money back but much more satisfying than just letting them have it. If you are currently looking for a vehicle then avoid this place like the plague, they don't deserve your business

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+4 Found this review helpful
"jones"
2.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Make sure you get a copy of your warranty and the log book says what is in the advert. I paid up front for a job which was covered under warranty and never got my payment back although promised numerous times. Be careful as they don't provide any even after your supposed to get three months

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+2 Found this review helpful
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Dealership Information

Established for over 25 years, J walker are an experienced used car dealership selling both cars and 4x4 double cab pick ups. Manufacturers in stock include Jaguar, Ford, Mercedes and many more. MOT, servicing, part exchange and finance are available at this dealership.

Car Dealer Reviews would love to hear from any previous customers of J Walker Cars, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
6 reviews3.2 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
1
Poor
1
Terrible
1

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Contact Information

Address

J Walker Cars Ltd
Mierscourt Road
Rainham
Gillingham
Kent
ME8 8PH

Get in touch

01634 362200
http://www.jwalkercars.co.uk

Opening times

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Dealership Statistics

33%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
16%
Percent of reviews responded to by this dealer

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Additional Information About J Walker Cars Ltd

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