This business should be forced to close, purchased a van in March 2023, Had it delivered as I lived a 100miles away, I had driven 4 miles when a fault light appeared, lots of other underlying issues that weren't noticeable until I investigated further, J13 agreed to repair these issues then suddenly stopped taking my calls etc, even when I involved the credit card company I used for the deposit J13 eventually ignored them also, I don't think J13 are a registered RAC dealer as advertised as I didn't get any documents regarding a warranty which they told me would be provided. I'm not saying everyone would have a bad experience and that all J13 's vehicles are the same but they clearly don't do the checks they say they do. Do yourself a favour and shop elsewhere.

Buyer beware! I had a positive sales experience, dealing exclusively with Adam. Upon collection of the car however I discovered a litany of issues which culminated in the car being unroadworthy. I chronicled these issues with J13, was advised that Adam now worked part-time now and managed to speak to the boss once. Despite promises of a follow up call, and numerous messages to J13, the follow-up call was not forthcoming and messages were ignored. The attention to after-sales service was nothing short of dismissive. J13’s claims of its comprehensive pre-sales vehicle inspections are clearly exaggerated. I would suggest that it deliberately masked issues I had from the start with a radiator leak. All in all, J13 have reinforced my concerns of dealing with a ‘cowboy’ trader. If the J13 boss had acknowledged they had ‘missed’ some clear signs of electrical and mechanical issues and taken care to resolve those that would have demonstrated a dealership that trades with integrity. J13 however does not