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7 reviews from our car dealer reviews community
Leave a review for Jacksons Of Shipdham

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7 reviews from our car dealer reviews community

Leave a review for Jacksons Of Shipdham
Click on the stars to start your review
"Poor service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Volvo XC60 from Jacksons of Shipdham seven weeks ago and while they do great deals their aftercare is poor. I have had to take the XC60 back four times with an engine service fault, which is still ongoing, two engine sensors fitted, and it still has the fault, twice they said it was going into a Volvo Dealership, guess what? it never got there. Now they are not returning my calls, guess i will have to book the Dealership myself and try and claim it back.

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"Advise no one to purchase from dealer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I put a car in Dec not a cheap one either. I don’t live local and after getting home I discovered the remote key didn’t work I rang three different times and finally was told they had another key but weren’t sure which one so I had to come to test which one.. I also discovered a cd was jammed in the CD player so doesn’t work a couple weeks later the car broke down I had to fork out for repairs and a short time later the display on radio has gone and the usb doesn’t work! I have called Jacksons of Spipdham for help but received non! Not happy!

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+1 Found this review helpful
"Good service"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here 6 months ago, all cars have 12 months warranty with the garage. 2 problems arose, both of which have been fixed at Jackson's cost with no quibble. One of which was fixed with the main dealer under the Jackson's account. I did have to do a little chasing, but this is a small business with a lot going on and in the end all fixed so can't complain!

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"Excellent purchase"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Delighted with purchase of car which was very straight forward and after sales advice was greatly appreciated. Highly recommended garage.

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"False Advertising"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Jacksons of Shipdham In December 16, As advertised on all vehicles "Full Service History" and one owner, The vehicle has in fact got no service history at all and I am the 3rd owner on the Logbook. Thank Goodness for remaining Main Deal warranty, which has had over £1000 worth of repairs since purchasing. Matt and Andrew apear nice and friendly but are however selling un road worthy vehicles.

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"Poor aftercare "
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Skoda from here in January. The car was clean and in good shape and the dealers were rather helpful. The value for money is good. However, I found the after sales to be very poor. The car did not come with a spare tyre, a jack or an inflator. have requested these things but its been a couple of months and I haven't heard anything. Based on that I am very disappointed and I wouldn't recommend them,.

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"very quick"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would 100% recommend Jackson Car Sales, everything was done very quickly. I bought the car on finance and the funds hadn't cleared and they still let me drive the car away that day which I thought was brilliant. I would recommend this place to anyone looking for a car in the Norfolk area

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Dealership Information

Jacksons of Shipdham was previously known as Jacksons Car Sales. This dealership specialises in the sale of used cars and offers services such as part exchange, finance and warranties.

If anyone has had an experience at this dealership then please share this with us by leaving a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews2.9 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
1
Poor
1
Terrible
2

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Contact Information

Address

Jacksons Of Shipdham
Market Street
Shipdham
Thetford
Norfolk
IP25 7LZ

Get in touch

01362 821446
http://www.jacksonsofshipdham.co.uk/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

42%
Would recommend this dealer to family and friends
57%
Thought the dealer was knowledgeable and helpful
42%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Jacksons Of Shipdham

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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