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10 reviews from our car dealer reviews community
Leave a review for Jacksons Of Shipdham

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10 reviews from our car dealer reviews community

Leave a review for Jacksons Of Shipdham
Click on the stars to start your review
"Good service: selling and aftercare"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle from Jacksons of Shipdham approx three weeks ago. The price was good and the care drove very well. There was a slight issue with the car which was not down to Jackson’s, however they fixed all the issues under warranty. I am very pleased with the service and would purchase again with no concerns.

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+0 Found this review helpful
"Fantastic service! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Andrew at jacksons of shipdham. Extremely happy with the car and the service from the garage. The small issue the car had was fixed under warranty and quickly, even had a free loan car while it was being repaired. Would recommend to anyone!

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+0 Found this review helpful
"EXCELLENT SERVICE 100% FAULTLESS"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BROUGHT A VAUXHALL MOKKA FROM MATT AND ANDREW AT JACKSONS OF SHIPDHAM, 100% PERFECT TRANSACTION, MY PX EXCHANGE WAS WORTH 1900 RETAIL AND HAD A TRADE VALUE OF £875 MATT VERY FAIRLY OFFERED ME 1400 IT AND ALSO DISCOUNTED THE MOKKA BY £250 SO IN FAIRNESS I NEARLY GOT FULL RETAIL VALUE FOR MY PX, YOU DONT GET THAT AT ANY OF THE MAIN DEALERS OR CAR SUPERMARKETS.

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+5 Found this review helpful
"Poor service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Volvo XC60 from Jacksons of Shipdham seven weeks ago and while they do great deals their aftercare is poor. I have had to take the XC60 back four times with an engine service fault, which is still ongoing, two engine sensors fitted, and it still has the fault, twice they said it was going into a Volvo Dealership, guess what? it never got there. Now they are not returning my calls, guess i will have to book the Dealership myself and try and claim it back.

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Andrew Jackson from Jacksons Of Shipdham in response to Poor service

We contacted customer we had told customer our local Volvo dealership had vehicle 3 times the main dealer fitted many parts & eventually after spending nearly £4000 on the Volvo XC60 the issue was fixed & customer is happy & towing his caravan with no engine management lights coming on

"Advise no one to purchase from dealer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I put a car in Dec not a cheap one either. I don’t live local and after getting home I discovered the remote key didn’t work I rang three different times and finally was told they had another key but weren’t sure which one so I had to come to test which one.. I also discovered a cd was jammed in the CD player so doesn’t work a couple weeks later the car broke down I had to fork out for repairs and a short time later the display on radio has gone and the usb doesn’t work! I have called Jacksons of Spipdham for help but received non! Not happy!

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+2 Found this review helpful

Andrew Jackson from Jacksons Of Shipdham in response to Advise no one to purchase from dealer

We pride ourselves on putting customers 1st we under right our own warranties recently we fitted a diff to a land rover freellander one week out of warranty which was wear & tear however we did all under warranty for customer please ring garage speak to myself Andrew Jackson I will get car looked at we always ring customers back especially if they are unhappy we have sold thousands of cars & customers are very happy

"Good service"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here 6 months ago, all cars have 12 months warranty with the garage. 2 problems arose, both of which have been fixed at Jackson's cost with no quibble. One of which was fixed with the main dealer under the Jackson's account. I did have to do a little chasing, but this is a small business with a lot going on and in the end all fixed so can't complain!

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+2 Found this review helpful

Matt Peacock (sales manager) from Jacksons Of Shipdham in response to Good service

Thank you for your great review,if you require any further help in any way then please feel free to contact us via telephone/email.

"Excellent purchase"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Delighted with purchase of car which was very straight forward and after sales advice was greatly appreciated. Highly recommended garage.

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+2 Found this review helpful
"False Advertising"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Jacksons of Shipdham In December 16, As advertised on all vehicles "Full Service History" and one owner, The vehicle has in fact got no service history at all and I am the 3rd owner on the Logbook. Thank Goodness for remaining Main Deal warranty, which has had over £1000 worth of repairs since purchasing. Matt and Andrew apear nice and friendly but are however selling un road worthy vehicles.

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"Poor aftercare "
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Skoda from here in January. The car was clean and in good shape and the dealers were rather helpful. The value for money is good. However, I found the after sales to be very poor. The car did not come with a spare tyre, a jack or an inflator. have requested these things but its been a couple of months and I haven't heard anything. Based on that I am very disappointed and I wouldn't recommend them,.

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"very quick"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would 100% recommend Jackson Car Sales, everything was done very quickly. I bought the car on finance and the funds hadn't cleared and they still let me drive the car away that day which I thought was brilliant. I would recommend this place to anyone looking for a car in the Norfolk area

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Dealership Information

Jacksons of Shipdham was previously known as Jacksons Car Sales. This dealership specialises in the sale of used cars and offers services such as part exchange, finance and warranties.

If anyone has had an experience at this dealership then please share this with us by leaving a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews3.6 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
1
Poor
1
Terrible
2

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Contact Information

Address

Jacksons Of Shipdham
Market Street
Shipdham
Thetford
Norfolk
IP25 7LZ

Get in touch

01362 821446
http://www.jacksonsofshipdham.co.uk/

Opening times

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Dealership Statistics

60%
Would recommend this dealer to family and friends
30%
Percent of reviews responded to by this dealer

Additional Information About Jacksons Of Shipdham

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Dealer Group: XXXXXXXXXX
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FCA Ref: XXXXXXXXXX
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