18% Reviews
replied to
75% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


16 reviews from our car dealer reviews community
Leave a review for Jacksons Of Shipdham
Leave a review

16 reviews from our car dealer reviews community

Leave a review for Jacksons Of Shipdham
Leave a review
"Brilliant deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car delivered early and in excellent condition. Very good communications, very helpful and very generous with my trade in. Well worth a visit and highly recommended.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Definitely Recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a first car for our son so only spending just over £5000. We viewed the car as it had arrived to them. When the car was delivered it was good as new. Paintwork, service, valet and new cambelt all done. Big thankyou to Matt who we saw when we viewed the car. Polite, happy and very helpful. Car was delivered by a lovely couple, who rang us 10 minutes before arriving so that we could surprise our son. It was Perfect so Thankyou Jacksons.*****

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a mercedes GLA,, from start to finish the no pressure and accommodating service from staff at Jacksons was excellent. I would not hesitate to recommend them.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everyone at Jackson’s was brilliant! They were helpful, didn’t pressure me into buying and were genuine in what they said about the car I was looking at. They also got the car ready for me very quickly at short notice.

"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service and workshop, A good choice of cars in excellent used condition

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the sales service at Jacksons of Shipdham, I recently bought a +£30k from them, with the nervousness of spending this amount with an independent dealer; however, they had all the history all the documents and gave what I felt was a good deal on my trade in plus 12mnt warranty. Had the car a few months no real issues, they have been most helpful in offering minor body repairs no quibbles. Matt and Andrew are both very helpful and happy to help, customer service is excellent; as other reviews say they are a small business and you may not instantly get hold of them, but they will get back to you.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Good service: selling and aftercare"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle from Jacksons of Shipdham approx three weeks ago. The price was good and the care drove very well. There was a slight issue with the car which was not down to Jackson’s, however they fixed all the issues under warranty. I am very pleased with the service and would purchase again with no concerns.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Fantastic service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Andrew at jacksons of shipdham. Extremely happy with the car and the service from the garage. The small issue the car had was fixed under warranty and quickly, even had a free loan car while it was being repaired. Would recommend to anyone!

"EXCELLENT SERVICE 100% FAULTLESS"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BROUGHT A VAUXHALL MOKKA FROM MATT AND ANDREW AT JACKSONS OF SHIPDHAM, 100% PERFECT TRANSACTION, MY PX EXCHANGE WAS WORTH 1900 RETAIL AND HAD A TRADE VALUE OF £875 MATT VERY FAIRLY OFFERED ME 1400 IT AND ALSO DISCOUNTED THE MOKKA BY £250 SO IN FAIRNESS I NEARLY GOT FULL RETAIL VALUE FOR MY PX, YOU DONT GET THAT AT ANY OF THE MAIN DEALERS OR CAR SUPERMARKETS.

"Poor service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Volvo XC60 from Jacksons of Shipdham seven weeks ago and while they do great deals their aftercare is poor. I have had to take the XC60 back four times with an engine service fault, which is still ongoing, two engine sensors fitted, and it still has the fault, twice they said it was going into a Volvo Dealership, guess what? it never got there. Now they are not returning my calls, guess i will have to book the Dealership myself and try and claim it back.

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful

Andrew Jackson from Jacksons Of Shipdham in response to Poor service

We contacted customer we had told customer our local Volvo dealership had vehicle 3 times the main dealer fitted many parts & eventually after spending nearly £4000 on the Volvo XC60 the issue was fixed & customer is happy & towing his caravan with no engine management lights coming on

Peter Johnson in response to Poor service

I was going to purchase a vehicle from here but 1 unresolved complaint is more than there should be .Thanks for saving me my hard earned cash and sorry you had to have this experience to make people aware.

John Mash in response to Poor service

I had a Volvo XC60 from new and it had an electrical engine fault that over 3 years the main dealership was unable to fix. So I wouldn’t blame Jacksons but the main dealer and Volvo.

andrew jackson from Jacksons Of Shipdham in response to Poor service

This Review is not true or correct we always return calls & resolves any issues with customers , we have been established over 30 years .We have our own main dealer trained technicians and sell 1 Owner cars normally under manufacturers warranty . Andrew Jackson

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Jacksons of Shipdham was previously known as Jacksons Car Sales. This dealership specialises in the sale of used cars and offers services such as part exchange, finance and warranties.

If anyone has had an experience at this dealership then please share this with us by leaving a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews4.1 out of 5 stars — Rated Very Good
Excellent
11
Very Good
0
Average
1
Poor
1
Terrible
2

Add Review

  • Submit new information

  • Contact Information

    Address

    Jacksons Of Shipdham
    Market Street
    Thetford
    Norfolk
    IP25 7LZ

    Get in touch

    01362 821446
    http://www.jacksonsofshipdham.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    18%
    Percent of reviews responded to by this dealer

    Additional Information About Jacksons Of Shipdham

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more