11% Reviews
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88% Recommend
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9 reviews from our car dealer reviews community
Leave a review for James Bush Cars

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9 reviews from our car dealer reviews community

Leave a review for James Bush Cars
Click on the stars to start your review
"Great"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car and service, 3 months later and I'm still loving my car. Thanks

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"no hassle "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Mazda 6 from James bush cars after looking at most second hand car dealers in hull, our son found my beautiful Mazda online at James bush, so off we went across humber bridge on a miserable rainy day, car was away having mot & service but not to worry car was brought back straight away for us to look at & test drive! Brilliant super looking car, super colour (which has had numerous compliments parked in drive) picked car up next day, all taxed, 12 month's mot, valeted, very small cosmetic work all done, 6 month's warranty ready to come home brum brum!!!! Thanks James bush cars im over the moon with my beautiful "parma violet" mazda thanks guy's you were brill, highly recommend a visit if your looking for your next lovely lady or gent (metal of course)

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"Please Don't waste your Money and Time"
1 out of 5 stars See
Dealer's knowledgeable
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While a prepaid AA inspection was taking place, the car was secretly sold to someone else with out even allowing me to cancel the AA or having first refusal to place a holding deposit. I Wasted £199. On a car already sold. Really Don't Waste your money or time with James Bush Cars.

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James Bush from James Bush Cars in response to Please Don't waste your Money and Time

While your review is somewhere near the truth it doesn't reflect the whole story. Our company 1st came into contact with you via a referral from Zuto finance, it was agreed with them the car would be taken off sale for you while the finance was arranged. We invoiced Zuto as requested, as as we have done with many other customers, and waited to hear further instructions from them. Soon after Zuto contacted us to let us know there maybe an issue because of the distance between you and us, around 200 miles and that you would struggle to come and view and collect the car so Zuto cancelled the finance and the vehicle was advertised fro sale again. 24 hours later you contacted us to let us know you were still interested in the car and asked about our advertised risk free nationwide delivery. We explained the process and the costs involved but you were unhappy having to pay a delivery charge and explained you wasn't comfortable driving a new car back such a distance. After a few phone calls back and forth it was agreed we could delivery the car within the advertised price of the car. You explained you were happy with this and would call back to leave a deposit to secure the car and then we could make arrangements to deliver the car at a convenient time and date. You never called back to leave a deposit but after a few days, over a weekend you called back to ask further details about the condition of the car. We answered all of your questions, explained the delivery process again and explained any deposit would be refunded if the vehicle arrived not in the condition promised or with faults, including slipping clutches and worn brakes as you'd recently had bad experiences with your current car relating to these. It was explained the car was free of faults, had just been MOT'd with no advisories and had also just been fully serviced and would be sold including a 6 month warranty. Again you expressed your desire to purchase the vehicle but again you refused to leave a deposit explaining you still felt a little uncomfortable about going ahead with the purchase. The following day you called and said you were going to arrange an independent inspection via the AA or the RAC and if this report cam back ok you'd leave a deposit. I explained it would be advisable to leave a deposit to secure the car and if the independent report highlighted anything that changed your mind on purchasing the car it would be immediately refunded. You refused again to leave a deposit saying it was risk you were prepared to take. I explained without a deposit the car would still be advertised for sale and would be sold if somebody wished to buy the car. A few days after the AA contacted us informing us the inspection was arranged for a few days later. I called you to inform you the AA had been in touch and again explained the car could be sold to somebody else unless a holing deposit was paid, again you said you wouldn't leave a deposit until you had the results of the AA report. The day of the AA inspection was due another customer expressed an interest in the car and purchased it paying in full. While its unfortunate for you, and as discussed in a telephone calls to you prior to the inspection and afterwards, no car is "off sale" until a deposit has been received. You refused at every opportunity to leave a deposit as was fully aware the car could be sold elsewhere. The whole process with you were over a couple of weeks and no business would take any vehicle off sale for that amount of time with no commitment from the customer. As discussed with you, and which you seemed happy with, we are currently trying to source you an alternative vehicle and as promised will discount the car to alleviate your losses with the AA inspection carried out on this car, although after reading this review I'm not sure if this agreement is a suitable solution with you but will continue to search for a car until you advise us otherwise.

"James Williams"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Superb buying experience from 1st contact. After trying to find my 18 year old daughter a car local on a limited budget we found a car advertised by James Bush Cars. We phoned to enquire about the car and they showed a lot of patience because I asked a lot of questions. The car was a 3 hour round trip so wanted some reassurances it was as good as advertised. We'd already travelled to see a lot of junk advertised for sale in our sub £2000 price range and was delighted when I arrived at the dealership. It was getting dark so was highly impressed all the cars are in a well lit and carpeted indoor showroom, the paperwork was made available for me to see - HPI report, service history, V5 etc and the car had just been serviced and MOTd by the dealer unlike a lot of other cars I'd viewed. The car looked and drove fine so we quickly shook hands on a deal and paid and drove the car away including a 6 month warranty - again something no other dealer offered.

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"Martin"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great change to find an honest, open and totally customer focused car sales business. Both James and Steve were considerate, helpful and a pleasure to deal with. The car we purchased for our granddaughter was better than described on the website, however a few days after we got the car it developed an overheating problem. This was resolved the next day with efficency and courtesy by Steve. In fact we were that impressed with the whole company ethos that When we took our granddaughter to collect her car just over a week later our daughter saw a mini and part exchanged hers there and then and they both love them? I have no hesitation in recommending James Bush cars to anyone who wants good quality, reasonobly priced cars from a company that values old time customer service and satisfaction.

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"Dannet"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

3 months since my car purchase and not a single problem. When I went to view the cars all were presented superbly well, full valeted, fully serviced and MOT'd. The free 6 month warranty is added piece of mind. I looked at a few Mini Cooper S and only having around £3000 to spend was looked down on by some salesman but James and Steve are really decent guys that offer something different from the usual car buying experience. The cars were of a higher standard than others at a much higher price I'd seen. When its the wives turn to change her car we'll be heading straight back. 5 stars isn't enough........

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"Isobel"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car from James Bush Cars and it was an absolute pleasure, from start to finish. There was no pressure, which was a refreshing change from my previous experience with other garages. My new car was very well prepared and serviced prior to collection. I would not hesitate to buy my next car from James Bush Cars when the time comes, or to recommend them to my friends and family

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"Jason Wilson"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service. Made the whole buying process a pleasure. Drive home was a joy in my beautiful new Hyundai coupe.

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"Jacki"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from James Bush Cars 2 months ago, everything so far has been good. There were a couple of small niggley faults in the first few weeks butility I spoke with James and he booked me in with a workshop and even paid for a lift home after I dropped the car off. Excellent service, it's unusual to but a car and them still car afterwards but luckily I bought mine from somewhere who does. I would highly recommend James Bush Cars.

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Dealership Information

James Bush Cars is a used car dealership that is based in Brigg, North Lincolnshire. Having looked at their website we can see that they have a new indoor showroom and offer typical main dealer services such as car sales, part exchange, nationwide delivery and all cars are HPI checked prior to sale.

Car Dealer Reviews has a previous registered address for this business of; The Moorings, Scawby Brook, Brigg, North Lincolnshire, DN20 9RD.

If anyone has had an experience at this dealership then please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews4.6 out of 5 stars — Rated Excellent
Excellent
8
Very Good
0
Average
0
Poor
0
Terrible
1

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Contact Information

Address

James Bush Cars
Unit 3 7 Elwes Street
Brigg
North Lincolnshire
DN20 8LB

Get in touch

01652 408 040
http://www.jamesbushcars.co.uk

Opening times

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Dealership Statistics

88%
Would recommend this dealer to family and friends
88%
Thought the dealer was knowledgeable and helpful
88%
Thought issues were resolved quickly and easily
11%
Percent of reviews responded to by this dealer

Additional Information About James Bush Cars

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