GENUINELY AVOID AT ALL COSTS, DRIVE TO THE NEXT CLOSEST AUDI DEALER. Absolutely disgusting and incompetent service. They should genuinely be ashamed of themselves and not be allowed to work in “service” roles. Left the vehicle with the service department the night before it was booked in for work, no issues dropping the car off and leaving the key. Received a phone call the following morning saying the car had been broken into (brick thrown through the window, drivers door dented), when they then tried suggesting there was a road rage incident for someone to have followed where the car went, to then break into it five hours after it was dropped off. No further contact from the dealership until 5 o’clock in the evening where they said they wouldn’t do anything about it and that “vehicles are left are at customers own risk” and they happened to have an issue with their CCTV so are unable to provide footage to the police or us, despite numerous CCTV in operation signs around the car park. We would never have left the car with them overnight if we were told that it would’ve been left in an accessible car park AND told that their CCTV wasn’t working. Every other dealership we’ve ever used secures the vehicle overnight when they need it in for servicing, or at least informs you that they have broken CCTV or that the vehicle will be left accessible to the public overnight while they have responsibility for it and hold the key. During the phone call at 5, they then told my partner that there is nothing they will do about it (not even an offer of a courtesy car), the car can’t be moved yet and it was up to her to go through her insurance and arrange for the vehicle to be removed, and to be without the use of a car for the foreseeable future while trying to look after a five week old baby. The dealership should genuinely be ashamed of their disgusting levels of care and communication, never experienced such levels of incompetence and disrespect for common decency than the numerous issues with this branch over the last few years.
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A big thank you to Toby Wilkinson , Lincoln Audi , who guided us through our first Audi purchase . Nothing was too much trouble for him and his patience is to be commended. He looked very smart at all times and was courteous and helpful . Well done Toby , you are a credit to Lincoln Audi . The Cornish couple 🙂
Many thanks to Rob from Lincoln Audi A refreshing change to the usual car salesman. Understands what I want and tries hard to find the right deal. Would always be my go to!
Service and attention to customer satisfaction was spot on. Sinead Mcdonald was a pleasure to deal with
Reviewer has confirmed their email address
I was extremely impressed with the services offered, Sinead McDonald dealt with us and she was absolutely brilliant, very happy with our purchase
Reviewer has confirmed their email address
“Even tho I didn’t buy a car yet Karolina has been very helpful”
Bought a vehicle but was not informed by the showroom of damage to the windscreen, also car was advertised with incorrect mileage. I left a 4/5 rating and because of this the showroom refuse to assist me.
Reviewer has confirmed their email address
I have purchased several cars over the years from Lincoln Audi and this year it was time to renew again. I have to say that in all my time, and particularly this year, I have always felt extremely well looked after. The sales team, Sam and Josh, worked hard to produce a deal that was good for me and I appreciate the time that they took to achieve this. I don’t go anywhere else! Thank you
Reviewer has confirmed their email address
Have used Lincoln Audi for a few years now ….. The service they give is second to none ….. nothing is ever to much trouble….. they always go the extra mile to make the collection day of your new vehicle very memorable & a wonderful experience…. Can’t thank them enough Highly Recommend them & will definitely use them again Thank You Josh & team
Reviewer has confirmed their email address
Rob Beaumont is a credit to Audi, He guided me through the process of buying my new Q2 from start to finish and made it seem so effortless with his knowledge and professionalism and he went above and beyond to help me with my decision. I wouldn't use any other Audi Dealership and would recommend them to everyone.
Reviewer has confirmed their email address
Lincoln Audi is an Franchise dealership that is based in Lincoln. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Lincoln Audi
950 Doddington Road
Lincoln
Lincolnshire
LN6 3SE
01522 896683
https://www.jct600.co.uk/brands/audi/find-us/audi-lincoln/1225/dealershipdetails.aspx
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