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Avoid this dealer.. have rejected the car after it being damaged whilst in for repairs that should have been sorted prior to collection. The car will take thousands to fix. Sales manager is rude as are most of the staff and I am still waiting for my money back. Terrible service and I am genuinely shocked at the state of the car.. Seriously the worst experience ever of buying a nearly new car.
We have just collected our new Audi and could not be more happy. Neil found us the perfect car, he was so knowledgeable from start to finish. Very happy customers will definitely be returning.
We collected our brand new Audi A3 today and received an excellent service. The handover by Neil was thorough and he answered any stupid questions with patience and easy to understand instructions. The whole experience was great from first contact to driving away in our new car.
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Nice people to to do business with and excellent service from Neil. Highly recommended.
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I've lost count of the number of cars, new and used I've bought from this dealer. Always a great service when buying followed by awful when it comes to service and aftercare. My latest vehicle is still in warranty and has a problem with the rear heated window. Rang 'Audi' and immediately put through to the warranty company who wanted 99 quid just to plug it into the diagnostics which then depending on what comes up 'may or may not' be covered. No thanks. Back to the local garage where I get all my servicing etc done. I won't be going back for any more vehicles .
I recently collected my new vehicle from Lincoln Audi. The staff were absolutely fantastic and friendly. The salesman (Rowdie) was incredibly helpful and answered all my questions as I have never purchased a brand new car before! I would highly recommend Rowdie and also Lincoln Audi as a whole. The team are great and the process was so smooth - even through Covid! Finally; the handover process was so easy and they made a big fuss of excitement for my new car which was a lovely touch. Thank you so much to Rowdie and the team at Lincoln Audi. I recommend them to anyone after a car☺️
Five year old Audi costing over £65k; all servicing to date carried out by Audi. Taken to Lincoln Audi for the first time to deal with a warning light coming on. A week later and a bill for over £2,200. The itemized bill includes the likes of plugging into the diagnostic machine, not once, but twice so of course we were charged twice. The Service Manager didn't have the professionalism to come down from his expensive glass fronted office to discuss anything with us. We will absolutely not be returning and are very unlikely to buy another Audi in future.
Neil McGarragh found me exactly the deal I wanted and as always, the whole team at Lincoln Audi was professional, courteous and friendly.
Absolutely appalled by the customer service. Ring up to report the fact my cars emissions are 8x higher than allowed for mot, to be told it's my fault for buying 2nd hand and not from an audi dealer. If this is your idea of good customer relations, I suggest a rethink. I didn't spend £15,000 on a car I can't mot or use. At this precise moment I would rather be in a Lada. It's a 2014 with 45k on the clock, I expected better from one of the more "prestige" motor companies.
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Lincoln Audi is an Franchise dealership that is based in Lincoln. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Lincoln Audi
950 Doddington Road
Lincoln
Lincolnshire
LN6 3SE
01522 896683
https://www.jct600.co.uk/brands/audi/find-us/audi-lincoln/1225/dealershipdetails.aspx
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