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70 reviews from our car dealer reviews community
Leave a review for JGM Motors Ltd
Leave a review

70 reviews from our car dealer reviews community

Leave a review for JGM Motors Ltd
Leave a review
"Possibly worst garage in the UK"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ran by a conman family headed by a man who has the company registered under various names and has its office down as London?! Dodgy as well as down right rude. Will take all of your money and in exchange give you a faulty often not road worthy vehicle. The ‘positive’ reviews on here seem to be friends and family members. PLEASE DO NOT BUY FROM HERE!! Scam!

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+15 Found this review helpful
"FAB CAR"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I feel for people who have had a bad experience but can only speak from my own I bought a car from this company a month ago, Gary seemed friendly enough on arrival although at times I think he would benefit from some customer service training. I stupidly did not read the reviews before I bought the car, had I had done so I would have given it a wide birth. I am glad I never though as it has turned out well for me. I found Tracey to be very polite and friendly as well as efficient. After I collected the car and reading previous reviews I took it to have a thorough examination. I was told it looked like it had not been serviced (which I was told it was going to have) but that wasn't a major problem easily sorted, on further examination it looks like I have a very good car. I then paid for a full service, cam belt and water pump change as that had not been done for some time. I am really happy with the car I bought, it has everything I need and more. It came with a gold warranty (24 months) again after reading reviews I checked with the warranty company to make sure it had been set up and it had. Because they could not deliver my car and I had to collect it Tracey kindly paid my road tax for the year. I have had the car a month now with no problems and can honestly say I am very happy. This is a genuine review from a happy customer, so thank you JGM Motors

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+0 Found this review helpful
"Disgusting"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID AVOID AVOID this place. We’ve just been with views of seriously buying a car, test drove it and went in to pay deposit. Asked a few questions about the warranty when the fat pig in the next room started shouting in ‘are you buying the car or not I sell cars not warranties’ telling his (I assume poor) wife to give us a deposit back. This was all because we said we would go away and think about it. All the bad reviews are right. Awful human being. I can imagine the cars are crap as per all the other reviews I read. No idea how people buy from him.

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+23 Found this review helpful

Clive in response to Disgusting

Please email me on Cliveeve73@gmail.com

"Worst service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could give zero star I would! Phoning for three days now speaking to the mother called Tracey! Her son will phone me back everytime! No call yet! We are cash buyer who wanted to buy n Tiguan! So disgusted in there people! How they still trade BLOWS my mind!

Clive in response to Worst service

Please email me on Cliveeve73@gmail.com

"Speak as I find"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently bought a car from Gary at JGM motors. I found Gary fair and down to earth, he wasn’t at all pushy and answered any queries straight away. There were a couple of things needed doing to car so I left a deposit and paid the balance when everything was done. Nothing was too much trouble, and I found them very professional. Gary promised he would fulfil his promises and he did, thank you Gary I absolutely love my car. Reading other reviews can be off putting but I have to speak as I find and I found JGM to be very fair, respectful and honest. Thank you

"Shouldn’t be trading "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to hear from anyone who wants to build a joint case against JGM Motors. I have a personal case going through but I want to do more as they should not be sealing anything let alone cars that we all carry our loved ones in. Please call email me on Cliveeve73@gmail.com

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+18 Found this review helpful

Abi in response to Shouldn’t be trading

Yer i will

Darren in response to Shouldn’t be trading

I will this company in my opinion needs to be stopped from trading, before somebody is seriously injured or worse

John Roxby in response to Shouldn’t be trading

I would love to get this company into court as well they ow me a lot of money

Katie Wright in response to Shouldn’t be trading

Yes I will be. I'm going to the obudsman. Sold us a peice of junk. The warrenty isn't worth the paper it's written on. Absolute cowboys.

Anon in response to Shouldn’t be trading

I will please can you respond to this message and I will contact you with my personal number

Vocal in response to Shouldn’t be trading

Sent you an email. Call me

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"worst company ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i dont know how jgm motors are still trading, so unprofessional. They claimed to of sold me a working car however I drove it a week and the engine started overheating and smoking, they wouldn’t take it back. stopped answering my calls so I went down to the company, the dealer was very aggressive towards us. Eventually told us to leave the car and will get it checked and phone us the next day, however we didn’t hear for 2 weeks for him to tell us it’s out of warranty and he can’t do anything. Luckily we had the finance company to fight our side and got it returned. Their is so much more detail into this story he physically hit my boyfriend and very very rude, I would stay far away from this company they need to be shut down.

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+14 Found this review helpful
"Terrible. Ripped off."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from JGM Motors that was in a "working" condition, drove it for about 5 minutes and it broke down instantly. Tried to get in touch with him and he became rude and aggressive, I dont even need to type my full story here as I see it is EXACTLY the same as what has happened to other people, I'm just another victim. I want to do something about these people, can anyone help?

Clive in response to Terrible. Ripped off.

Please email me on cliveeve73@gmail.com

"The worst experience I ever had "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently bought a car of 59 plates and only 45000 miles on the meter with relatively high price for its age , I was so naive to trust this man as he was describing the car as mint condition and provide a month warranty and recent MOT and service as claimed. 2 weeks later the car engine stopped on the motor way and smoke was all over. The diagnostic report came back as water deprivation. I went back to him and he insisted that I should check the engine water ever couple of days as a good practice and said it was my fault!!! He ridiculously fooled me to pay him more 800 pounds to replace the engine !!! I was under huge pressure to have a car as soon as possible so I stupidly paid the money !! The car now is not working properly.and he was shouting and told me I was stupid to ask for my money back. I am definitely going to complain about him and hoping to refund my money and prevents other innocents from his traps . To all future possible costumers (if any) , I will never recommend JGM MOTORS in Durham. Absolute waste of money, time and traumatized experience as a new comer to the UK.

"Arrogant and very customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to buy a black Mitsubishi shogun from JGM Motors. It was the worst ever viewing I had ever Experienced in my life. The car had been moted twice in one year. Definitely something to hide. He has a mot tester who passes cars for fun. I will be reporting them to vosa. I told him the exhaust was leaking but all he said was, it’s passed it’s mot. He was very rude and it was like he did not want to sell the car. Big fat liar. He told me on the phone the car is in mint condition but when I got there the car was a DOG. Stay away from these guys.

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+20 Found this review helpful
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Dealership Information

JGM Motors Ltd is an Independent dealership that is based in Durham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
70 reviews2.6 out of 5 stars — Rated Average
Excellent
25
Very Good
3
Average
2
Poor
4
Terrible
36

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  • Contact Information

    Address

    JGM Motors Ltd
    Coalford Lane Farm
    Durham
    County Durham
    DH6 1RD

    Get in touch

    0191 372 3003
    http://www.jgmmotors.co.uk/

    Opening times

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    Dealership Statistics

    38%
    Would recommend this dealer to family and friends
    20%
    Percent of reviews responded to by this dealer

    Additional Information About JGM Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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