Car dealers always seem to suffer from the "Arthur Daley" syndrome so it was with some trepidation that I chose to go down that road (if you excuse the pun) when looking for another car. After meeting several dealers who added to my used car dealer's paranoia, I finally decided to give it one more go with John Kilkenny Cars. Right from the initial phone call to inquire about a car through to the final sale I could not be more impressed with the professional and trustworthy service I received. My contact, John Kilkenny himself, was honest throughout the engagement and sought to give me the best deal and car for my budget. In the end I drove away with car that exceeded my expectations. I could not recommend these guys enough, Alastair Yates

John couldn't be more helpful start to finish, very accommodating when we needed picked up from the train station, the car which we bought online was described perfectly I would even go as far as the car was better in reality than I anticipated.

Really good experience had with John Kilkenny, will defiantly be back in the future

I can only question the authenticity of the positive reviews, because the 1 star reviews for this outfit very much sum up everything we experienced after making the mistake of buying a used car from John Kilkenny Cars Broxburn. Having spend £8000 on purchasing the car, it has given nothing but problems, from brakes and discs that were so worn the were condemned by another garage, to the clutch failing, water leaks into the car, engine problems, and more. We have now spend over £2000 on repairs because Kilkenny ignore requests to put things right - apparently they are ‘too busy’ and have no availability to look at it, they promise to return calls and never do, and they fob you off with any excuse they can think of. There are so many reputable garages out there, please do yourself a favour if you’re looking to buy a car, and avoid this shower of crooks like the plague.

We purchased a 2010 Saab 9-5 saloon from John Kilkenny and in fact placed a deposit on the car sight unseen and flew up to collect it. John met us at the airport in our gleaming new car and left us to have a look through the car and its documents. Everything was exactly as described and John is a very straight, fast talking and approachable fellow. Here's where things get exceptional though. They say that you never judge insurance until you make a claim and so it is with dealers. You really find out what they're like when things go wrong, not when they are giving you their smooth sales patter! Unfortunately our car had a couple of issues post sale - a broken seat heater and an issue with the ludicrously expensive glow plugs. I wrote to John and said I didn't think I should have to repair these items at my cost as they were faults at the time of sale and he replied immediately and apologised and told us to get these items repaired at our local Saab specialist and send him the bill. The work was just into 4 figures and true to his word John has just called my wife this morning to say he has paid for the work. It's rare to find such exceptional service nowadays. John is absolutely honest, keen to make sure you are happy with the car and totally professional. I wouldn't hesitate to recommend him or his garage to anyone - especially if you are in the market for a nice Saab, and he has some exceptionally nice ones!

Bought my Saab Convertible from John great experience from start to finish, would highly recommend anyone looking for a car to look no further than John Kilkenny cars...thanks again Janis...