10% Reviews
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67% Recommend
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59 reviews from our car dealer reviews community
Leave a review for John Kilkenny Cars
Leave a review

59 reviews from our car dealer reviews community

Leave a review for John Kilkenny Cars
Leave a review
"DO NOT TRUST THIS MAN"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE do not buy anything from this liar. He is happy to sell potentially dangerous vehicles with no conscience. I'm informed the main leasing companies get the best cars from auction and he buys the dregs. He'll say they're serviced and MOTd and be so nice until you have problems, which you will. Be safe, buy a car elsewhere.

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"Avoid - premium price not so premium car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car remotely at a premium market price with a not so premium outcome. After a lengthy dispute my advice; Initially great; - Secured MOT in a day (on site testing facility….) - Dropped car off at UK location within a few days - Easy to transfer funds….. - Good communication…….. Outcome: - vehicle was delivered defective (multiple hidden faults) - lies re description / servicing / MOT - warranty was is/worthless. I took the vehicle for a health check with confirmed £THOUSANDS repairs. Warranty (extremely lucky if you can get a hold of them +++phone hours) agreed to cover a £10 fitting. Plus nearly if not every garage stayed well clear of any warranty work. - offers of false help from dealer & more lies - poor communication Advice: - Simply don’t trust this garage - Buy elsewhere - The negative reviews are likely to be true accounts and a reflection of this business - Certainly don’t buy remotely or put any trust in a description that you’d expect to be a truthful, fair and honest . In my opinion, you should expect a decent honest description in general, not to mention from a fellow person going through a worldwide pandemic crisis. But as I know now this obviously doesn’t apply to wee man John and it’s business as usual, yay for him…

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+6 Found this review helpful
"Excellent seller highly recommended."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent seller. Very easy to deal with. John kept us informed and up to date throughout the process of buying our car. Very pleasant no problems whatsoever. Highly recommended. John has some very nice cars in his inventory and is well worth having a look at his website no matter your price range. I would have no hesitation in buying from John again.

"Really good experience!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good experience had here, bought the car online and had it delivered to my door, the car was far better than I expected will defiantly buy here again

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+83 Found this review helpful
"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Straight and honest to deal with did exactly what we asked and very quickly, car we bought was very well presented and miles ahead of others we looked at.

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+107 Found this review helpful
"Can, t be trusted"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a volvo c70 during lockdown for my wife. The car was brought to my house in Sunderland. I took the car for a quick test drive which I thought had a couple of rattles. When I asked him about it he said it was the collapsible roof they all did that. I bought the car then after a couple of days there was a rumble from a front wheel bearing so I contacted him and he said it was a common fault and that I should get it done under the warranty. I was looking through the service history which to me looks dodgy I phoned him to ask when the timing belt and water pump were done he couldn't give me a straight answer but said leave it with me and I will find out. Still waiting for proof after a month he ignores my e - mails and phone calls. Do not trust this lying little man

"Different prices "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Find it strange that the cars are priced higher in the forecourt than on auto trader. Seems a bit dodgy tbh

"Nothing but problems,lies from a snake "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Ford Focus St from Kilkenny cars nothing but issues with it! When papers were signed he then proceeded to tell me there was a fault with fuel rail sensor, said he would get the spare key,Ariel and fix the arches as paint showed bubbling. Firstly said he would get his painter to fix it when he can back from holiday. Didn’t happen then lied about it car then lost all electrical power and shut down Found that the battery loom was rubbed bare to the core ball joints on car were loose and needed replaced car had a fresh mot when I collected it. Then someone on a ford forum messaged me saying that he bought the car just before I did told me he had nothing but issues with it and returned the car this was after the exhaust fell to bits warning lamps on and car wouldn’t run properly John Killkenny replaces the exhaust with the wrong system one from a s-max and not the correct system for an ST, Never sent the log book like he said he would I had to apply for it from the DVLA, I have had all issues repaired and all issues rectified even the off side wing which was full of body filler because of a huge rust hole in it I went through the finance company to help but mostly I repaired all the issues as I lost all trust with Killkenny because of all the lies that fell out of his mouth

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"Brilliant customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from John Kilkenny cars recently, from the first point of seeing the car to physically taking it away, John could not have been more helpful. And also didn’t tell me to F off when things went wrong on my part too! Brilliant customer service, very friendly and easy to do business with. He even put fuel in the car so I’d have enough to get me home 👍🏻. I will most definitely be back in the future when I next need a new car!

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+47 Found this review helpful
"Excellent!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

John was amazing at helping us make sure our car we picked was right for us and made things a lot less stressful especially with us being all the way up in Aberdeen, would definitely purchase another car from here!

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Dealership Information

John Kilkenny Cars Edinburgh is an independent dealership that is based in Broxburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Car Dealer Reviews has another previous registered address for John Kilkenny Cars: Bavelaw Gardens, Balerno, Midlothian, EH14 7AB.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
59 reviews3.8 out of 5 stars — Rated Very Good
Excellent
39
Very Good
1
Average
2
Poor
5
Terrible
12

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    Contact Information

    Address

    John Kilkenny Cars
    East Mains Industrial Estate 2 Dunnet Way
    Broxburn
    West Lothian
    EH52 5NN

    Get in touch

    01506 856843
    http://www.johnkilkennycars.co.uk/

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    Dealership Statistics

    67%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About John Kilkenny Cars

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