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Having purchased 2 new cars from John Mulholland Motors within a year I expected better service. I agreed servicing as part of my vehicle price and I did not expect to be told that my service was going to cost £280+!!!!! When I negotiated my vehicle deal I wanted an all in monthly cost which is what I thought I got. I was mistaken and a victim of a typical car sales pitch - I have learnt my lesson, read the small print and don’t trust a sales person!!!!! In addition the girl in the service department lacked manners and was extremely cheeky and arrogant!!! I won’t be back and I won’t recommend to anyone.
Where to start with my disappointment at John Mullholland Motors. had 2 health checks and major service recently. Major service had added cost of windscreen wash(not needed) before starting service. After service found that a tyre had grown tread and brake pad had increased as well. This was passed over without any concern. Car nearly failed not a couple of weeks later because of brake pipes etc being dirty. Asked for substantial loss in mpg recently to be checked, This was passed over as well. Mpg continued to drop to about 40 on long runs until brake failure. Found rear calliper had seized so I was driving with equivalent of handbrake on. Poor response when contacted dealer service manager. I'll never be back.
John Mulholland in Randalstown is part of the John Mulholland Group. They are a new and used car dealership specialising in selling new and used Skoda, Ford and Hyundai cars. This dealership also offers servicing, parts, motability and business sales.
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Manufacturers: Sells a variety of makes and models
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