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43 reviews from our car dealer reviews community
Leave a review for Just Audi VW
Leave a review

43 reviews from our car dealer reviews community

Leave a review for Just Audi VW
Leave a review
"Made changing my car a pleasure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Right from the start we were made welcome and valued even before we had committed to buying. To be offered as many test drives as we wanted (we had two) and absolutely no pressure to make our minds up. James was the salesman who looked after us from our first enquiry all the way through to driving the new car away. From start to finish, excellent professionalism combined with a friendly approach; well done James and thank you.

"James is a star"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well what can I say just audi in Lincoln probably the best garage we have dealt with ,we dealt with James what a gent, we had been dealing with James on the phone on a few occasions and nothing to much trouble, so we finally arrives at garage, he brought the car out it was the wow factor he had done everything on it so if we brought it we could take home and we did the was no dust on the dust , thanks James you are a star.

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+1 Found this review helpful
"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellence service from Steve and the team yet again! Will always recommend them to friends and family based on my experience.

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+0 Found this review helpful
"Only gone and done it again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've bought 2 cars from Just Audi VW Lincoln now. Although I don't spend anything like what some of their cars are up for I've always felt I got looked after and a nice cuppa tea. Loving my Land Rover!!

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+0 Found this review helpful
"Poor and disinterested "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Second visit for a pre arranged test drive of an A3. Salesman new from my previous visit that I specifically wanted auto gear box and a vehicle that would be commportable longdistance motorway type driving. No automatic provided - manual only available. Test 'drive' limited to short spin round local country lanes and back to garage. Won't be going back to Just Audi VW in Lincoln.

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+0 Found this review helpful

Joe Flint from Just Audi VW in response to Poor and disinterested

Good morning, I'm really sorry to come across this review. We do not have a specific test drive route and are happy for our cars to go on the roads your are most likely to use them in order to see if they really do meet your needs. As far as the gearbox goes with us being an independent specialist we don't have a fleet of demonstrator cars. Our used car stock is what we have available, I'm sorry we didn't have an automatic in at the time, its quite rare there isn't one in as we stock a considerable amount of automatic products. I would be happy to look into this for you myself if you want to contact me with your specific needs so as we can make sure the suitable drive is available if we have the right car in stock. Thanks Joe

"Nowt but trouble"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car from Just Audi VW Lincoln in 2 years has cost me £5.000 in parts and labour unreal.

Joe Flint from Just Audi VW in response to Nowt but trouble

I'm really sorry to hear you've had issues with your car since purchase. All of our cars go through rigorous RAC inspections but unfortunately with the nature of vehicles things can go wrong in time. I would be happy to discuss your issues with you and look into where things fells down for you. Please don't hesitate to contact me to discuss this further. Joe (General Manager)

"Excellent service...as always"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have previously bought a car from Just Audi VW Lincoln and subsequently used them for all the servicing and MOT etc. The service received has always been second to none. I therefore decided to use them again for my new car. My contact on both occasions was Nathan. The car that I wanted was not in stock so he sourced the vehicle from elsewhere, had the car bought over to Lincoln for me to look at. At no time did he apply any sales pressure, but was extremely helpful with every aspect of the negotiation and sale. The car was ready for collection on time, beautifully clean and Nathan made the paperwork side of things very very easy. I would definitely recommend Just Audi VW and without doubt I would recommend Nathan as the sales person to deal with. Thanks Guys.

Joe Flint from Just Audi VW in response to Excellent service...as always

It's always great to hear positive feedback and especially when its from one of our most longstanding sales team members. Nathan has been with us over five years now and consistently gets this excellent feedback. I'm pleased to hear you've experienced our knowledgeable service department as well. We look forward to seeing you again on your next visit. Thanks, Joe (General Manager)

"Great Dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just bought a VW Tiguan from Just Audi VW in Lincoln, excellent service. My contact was Stuart Smith, good guy, really took care of me, process was painless. I drove up to Lincoln from Cardiff and was keen to get back on the road, the purchase and part exchange was completed smoothly, hassle free and I was back on the road with my new car just one hour later. Thank you Stuart.

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+2 Found this review helpful

Joe Flint from Just Audi VW in response to Great Dealer

Good morning, Thanks for your feedback on your experience of ourselves and especially Stuart. He has decades of experience and I get the feedback of his smoothness in transactions on many occasions. Thanks very much for making the journey from Cardiff, its great to see our independent business providing vehicles to such distances. Thanks, Joe (General Manager).

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"Wouldnt recommend"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi Quattro from Just Audi VW Lincoln in July. The car was relatively clean and in good condition but on the day I got it the engine management light came on and the dealers did not seem to be interested at all, they just told me to go through the warranty so it's currently being looked at by them. I'm just hoping what ever the issue is will be covered. I feel like the dealership may have already known there was an issue with the car and just tried to hide it. I would not recommend.

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+2 Found this review helpful

Joe Flint from Just Audi VW in response to Wouldnt recommend

I'm really sorry to hear you have had problems with your car, especially at such an early stage after purchase. I can assure you we would not release a vehicle that we knew had a fault on it. All of our cars undergo RAC inspections but unfortunately with the nature of cars they can go wrong. We endeavor to resolve any issues in the most convenient way for our customers whether this be local to them or back with ourselves. We would always prefer to be able to handle the situation ourselves to make it as easy as possible but with our nationwide RAC network sometimes it can make it more convenient to go locally for longer distance purchases. If there is anything I can assist with please do not hesitate to contact me. Thanks, Joe (General Manager)

"Richard"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've dealt with a lot of motor dealers over the last 20 years and can honestly say Just Audi VW in Lincoln come out in the top 3. Brad was a pleasure to deal with, very knowledgeable and good communication. I shall definitely recommend and deal with again. Thanks, Richard.

Joe Flint from Just Audi VW in response to Richard

Thanks Richard for your feedback on the experience with ourselves and especially Brad. He is a very valued member of our team and consistently gets this feedback from his customers. We would love to see you again, whether its for service, MOT or even another purchase. If there is anything we can ever help with don't hesitate to get in touch. Thanks, Joe (General Manager)

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Dealership Information

Just Audi VW is an Franchise dealership that is based in Lincoln. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
43 reviews4.7 out of 5 stars — Rated Excellent
Excellent
39
Very Good
0
Average
1
Poor
2
Terrible
1

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  • Contact Information

    Address

    Just Audi VW
    Outer Circle Road
    Lincoln
    Lincolnshire
    LN2 4JA

    Get in touch

    01522 246777
    http://www.justaudivw.co.uk

    Opening times

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    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    20%
    Percent of reviews responded to by this dealer

    Additional Information About Just Audi VW

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    FCA Ref: XXXXXXXXXX
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