17% Reviews
replied to
38% Recommend
to friend


47 reviews from our car dealer reviews community
Leave a review for Keywise Cars Ltd
Leave a review

47 reviews from our car dealer reviews community

Leave a review for Keywise Cars Ltd
Leave a review
"Very poor"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I agreed a deal and paid the deposit on the understanding it was subject to my vehicles inspection on exchange. No problem I thought as I was very confident in my car and I had done a number of trips as far as Bristol looking for a upgrade. Arriving for the exchange the salesman asked the engineer to take my car for a run and upon his return after no more the 5mins he got out of the car and his words were a bit of noise when coming down into 2nd gear but it should be fine. The salesman fetches his boss to look over the car then he returns to me to tell me that the offer on my car is now reduced by £800 as the gear box will have to be replaced before he can sell it. My own car is still running fine and I still can’t hear any noise what so ever following Keywise diagnosis after a 5min drive and a boss that didn’t even sit in the car. Be aware!!

"Great buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Keywise cars as I had heard good things from a friend who previously bought her car from them. I arrived and was overwhelmed with the amount of stock on their forecourt, The salesman was not pushy whatsoever and made me at ease and explained various bits to me about the car etc. I purchased a car which was within budget and even lower miles than the car that I initially set out to buy. Will recommend to all and will return for my next car.

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+21 Found this review helpful
"Great cars and great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A1 from here last week and from start to finish the service was top quality. It was my first time doing car finance and the salesman was very helpful with talking me through how it all worked and made it a quick and stress free process for myself. Would highly recommend to anyone looking to purchase a car wether that be a cash buy or finance, these guys will help you immensely.

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+18 Found this review helpful
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my last 2 cars from here, great experience.

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+15 Found this review helpful
"Dodgy start, but got there in the end :D"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my son a Peugeot 207 with 36K miles about 10 months ago with 11 months MOT. When we had the MOT done last week, we discovered it had an ugly 'advisory' ie heavy corrosion underneath for the last 2 years. I was shocked to hear of this and so looked for reviews and found this website; where there were a number of bad reviews for Keywise re: rust etc, As you can imagine, I was alarmed about this and called Keywise immediately where I spoke to Jerry. I am pleased to say that Jerry asked me to bring it in and any repairs that needed doing were done for us. Thank you! I know we paid for the additional 12 months warranty, but TBH, I found Jerry so genuinely polite and very helpful. Needless to say, we know got the car back with a new subframe, mid exhaust and rear coils. The underside looks better and problem solved. However, to ease my curiosity, I checked out MOT history for other cars they have there and it appears that we may have been a bit unlucky with this car, However, this doesn't mean that Keywise did not have a moral duty to my son & I regarding a car fit for purpose; but that they were very willing to correct these faults without a fuss. Thank you Jerry. You are an asset to the company and highly recommended for your knowledge. Take care :D

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+17 Found this review helpful
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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a family car from Keywise Cars, I am so happy with the service I received outstanding had a problem with my car rang and that evening took it back to them and they sorted it out I definitely will go back and tell my friends about them.

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+15 Found this review helpful
"Very happy with my purchase :)"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a clio from Michael, been a fantastic car, one very happy customer, would definitely recommend keywise cars.

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+12 Found this review helpful
"Loved it !"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great sales team with none of the car dealership pressure ! Would definitely buy a car from keywise cars again as the process was very easy. The car was given a new mot, A valet and was prepared ready within a few days. Thank You Lads

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+16 Found this review helpful
"Rust rust and more rust"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an astra from keywise cars, it has so much rust it looks lije its been driven across a beach 7 times and 7 times its been welded, stay clear of this place.

Staff from Keywise Cars Ltd in response to Rust rust and more rust

Good Afternoon, We have had no contact with you or any customers regarding an Astra with the issues above ! We find this review to be untrue Regards Keywise Cars Ltd

"Death trap fiat 500 "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a fiat 500, the car is a death trap power steering pump failed on the m5 it was so rotten it leaked overtime and seized up then I was pulling out of Exeter st David's railway station and I heard a almighty crack my front suspension had literally pushed through the strut top mounts. I've had to spend another 5k plus to buy another fiat 500. No offer of part refund on the car so it ended up being broken for spare parts and scrapped. I really wish I had looked into this more before I purchased but you live and learn I've also informed trading standards and apparently they have a list of the same complaints and issues and are looking into key wise so hopefully they will go out of business. What I can't figure out either if you look on their Facebook page the good reviews are mostly from the sales staff I recognised them, anyway you've been reported the car is scrapped and I won't be buying again

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Dealership Information

Keywise Cars Ltd is an Independent dealership that is based in Exeter. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
47 reviews2.7 out of 5 stars — Rated Average
Excellent
16
Very Good
4
Average
2
Poor
9
Terrible
16

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  • Contact Information

    Address

    Keywise Cars Ltd
    Speedway Garage
    Exeter
    Devon
    EX5 4DY

    Get in touch

    01392 860070
    http://www.keywisecarsltd.co.uk

    Opening times

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    Dealership Statistics

    38%
    Would recommend this dealer to family and friends
    17%
    Percent of reviews responded to by this dealer

    Additional Information About Keywise Cars Ltd

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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