17% Reviews
replied to
38% Recommend
to friend


47 reviews from our car dealer reviews community
Leave a review for Keywise Cars Ltd
Leave a review

47 reviews from our car dealer reviews community

Leave a review for Keywise Cars Ltd
Leave a review
"Roulette Garage"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

can i just say that i have taken several weeks before sitting down to write this review as i like to be fair and write things when i am not thinking with a level head. first the good the guys in the showroom were very helpfull, no big sell just here are the keys have a test dive and let us know if we can help. i am afraid that is the end of the good. now i bought a Volvo s40 from them after having a bad accident and needed a car quick, my first mistake. when i took the car for a test drive there was bearly enough fuel to get me down the road and back, but the car drove ok so i went for it. when i picked up the car again they put bearly enough fuel in the car to see me to the garage i was literally driving on the red. after about a month i noticed a noice when steering and found that there was a power steering leak i contacted them to take it in which they duely did 4 days later i was told to pick it up, i was told by the guys in the showroom that it had been the power steering pump and that they had replaced it, all seemed fine until suprisingly just after the 3 month warranty had expired there was a knocking noise when i steered and a high pitched squeal when it was in full lock. i then got my ususal mechanic to check the car there was a problem with one of the joints on the wishbone arm which he said someone had obviosly bodged to hide it, he also told me the sqeual was because i needed to replace the power steering pump, i of course said that cannot be true as it was replaced, when i was showed this he was right you could see that it had not been replaced at all. obviously not a happy camper i rang the gararge and spoke the so called maintenace and warranty expert, now i have been in the service industry for over 30 years and i have never had such bad customer care or a vagarant lack of giving a monkeys about customers, when i told him of the situation he simply said well we fixed the leak did we not? and yes the leak was fixed but that was not what i was told had been done and further more the leak had obviously damaged the pump and they had bodged the repair, his reply was he would have to check the job sheet and get back to me neadless to say 4 weeks later i am still waiting. in short it has cost me £600 so far to rectify the issues that it had. so if you like roulette then go for it you might be lucky and get a good car but you might more likely get a ringer that is going to cost big time to fix, so do yourself a favour and look at reviews of garages, and go somewhere else that actually does it right before buying or you might end up in the same boat.

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+15 Found this review helpful
"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased what I thought was a decent low mileage Audi, I've spent over two thousand pounds putting the Audi right. you're handy work or what ever worked on my car left it in a dangerous state important bolts missing etc. Also an electrical multi plug left broken and was put together with some glue substance, I am now going to take key wise to court to recover my losses as I have been unable to work for two weeks plus recover my garage bill from Audi.

"OMG"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a mini off them, my hand is in my pocket from day one. I've had it a year and just had it mot'd I've had to buy a whole new subframe, also sections of the exhaust, and welding to my strut mounts and floor pan. The mini is a right shed on wheels I hope who ever is reading this please think 4 times before buying anything off key wise. I'm stuck with it because I took out a finance deal.

Keywise Cars Ltd from Keywise Cars Ltd in response to OMG

Good Afternoon, We are fully unaware of any issues regarding a mini. Regards Keywise Cars Ltd

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"Avoid at all cost. "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I must warn everyone about Keywise Cars. THEY SOLD A DANGEROUS CAR to my 18 year old daughter it broke down 4 times got towed back the first time they bodged it with weld to the manifold/cat it made it to exmouth broke down then towed back again to put a knew part on then broke down again got the car towed back with the aa again and they was disgusted with there work so then got towed to a professional garage and the report come out that they missed bolts and a bracket that made it very dangerous. JERRY did not want anything to do with it and his comment was oh well you buy an old car that’s what you get

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+14 Found this review helpful

Staff from Keywise Cars Ltd in response to Avoid at all cost.

Good Afternoon, We believed this issue to be resolved ! The vehicle you purchased from us apparently had issues after a year of ownership. As a gesture of goodwill we refunded you in full for the car. We are puzzled how you can then go ahead and leave a negative review. Regards Keywise Cars Ltd

"I wouldn't buy from them "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car from Keywise Cars that I'm going to keep for a short while then trade in, Gerry the mechanic is okay bloke but I feel he's up against it, I personally can't wait to get rid of their car and move in, I had to fight to get £200 back. Would I buy another car from them no way. I advise people to take the AA or RAC with them, my problems will soon be over when I get my v5c and I trade it for a shogun I feel for others.

"Brilliant service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Mini Cooper from Keywise Cars about 2 months ago now, car has been brilliant and the service from them was second to none, would recommend to anyone looking as the selection was fantastic!

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+7 Found this review helpful

Staff from Keywise Cars Ltd in response to Brilliant service

Good Afternoon, Thank you very much for taking time to review us and glad to hear that you are happy with your new car. If we can be of any help in the near future please do not hesitate to contact us. Keywise Cars Ltd

"Great easy and quick service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from keywise. I wasn't sure what car I wanted but the sales manager was very helpful and helped me chose the best car for me. I've had this car a couple of months now and it's the perfect car for me. Would recommend defiantly.

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+5 Found this review helpful

Kyle Berks from Keywise Cars Ltd in response to Great easy and quick service

Good Afternoon, Thank you very much for taking time to review us and glad to hear that you are happy with your new car. If we can be of any help in the near future please do not hesitate to contact us. Kyle, Sales Manager.

"Brilliant KEYWISE service, hard to beat."
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased 2 cars from Adam at KEYWISE, i had a couple of minor faults on the cars which were both rectified very quickly by jerry without any fuss at all. I will be buying another car there in the future, and wish them well. Surprised at a few of the negative reviews here but as we all no, some customers are impossible to please, IF YOU WANT A BRAND NEW CAR GO AND BY A BRAND NEW CAR.

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"NEVER buy from Keywise Cars Ltd"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for a car for running around that was economical and saw Keywise Cars Ltd advertising a 2L Peugeot 206cc, 2004 plate with 66,000 on the clock, I called them and also explained that I was coming from Buckinghamshire and needed to ask a few questions before I travelled down to see them and pick up the car. They said they would MOT the car fresh and so after a very long 5 hour journey I arrived, the car was brought over to me, it was filthy but they said as it was stored under the trees they would have to wash it. I asked if there was anything wrong with the car and was told by the straight faced salesman - well it's passed its MOT. The pictures were much better than the car, when I drove back to Buckingham it became apparent that there were numerous problems with the car, brakes needed replaced, immobilizer didn't work, alarm didn't work, roof was intermittent, passenger seat actually broken, indicator lens missing on passenger side, radio missing which means that several electronic functions on the stick controls also don't work. So, I bought a pup to say the least - I wouldn't trust this company under any circumstances, it should be made a criminal offence to openly lie to people when selling on defective vehicles, so my advice would be to NOT BUY from this garage, spend your money at a different garage staffed by decent people.

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+13 Found this review helpful
"Well done keywise cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You have sold me a lovely car for a really good price am very happy thanks keywise will see you again.

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Dealership Information

Keywise Cars Ltd is an Independent dealership that is based in Exeter. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
47 reviews2.7 out of 5 stars — Rated Average
Excellent
16
Very Good
4
Average
2
Poor
9
Terrible
16

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  • Contact Information

    Address

    Keywise Cars Ltd
    Speedway Garage
    Exeter
    Devon
    EX5 4DY

    Get in touch

    01392 860070
    http://www.keywisecarsltd.co.uk

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    Dealership Statistics

    38%
    Would recommend this dealer to family and friends
    17%
    Percent of reviews responded to by this dealer

    Additional Information About Keywise Cars Ltd

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