12% Reviews
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62% Recommend
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8 reviews from our car dealer reviews community
Leave a review for Kingstanding Car Sales

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8 reviews from our car dealer reviews community

Leave a review for Kingstanding Car Sales
Click on the stars to start your review
"AMAZING"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just got home after buying my gorgeous new mini cooper from Kingstanding Car Sales, am on cloud 9 right now. Salesmen there were brilliant and attentive. Evans Halshaw could Learn a thing or two from them. Thanks Guy's

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+0 Found this review helpful
"Poor customer service"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Kingstanding Cars with satnav.....doesn’t work, aircon....doesn’t work, spare keys need batteries, don’t work. Staff don’t have much knowledge of their product and their customer service needs to be reviewed. Will NEVER go there again! Auto Trader ....how can you be associated with coins use like this???!

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+0 Found this review helpful
"Sold me a faulty car"
1 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

I bought a Vauxhall Corsa On the 12th April this year for around £2690 and it had a short MOT (ending in June 2018) On the online advertisement it was labeled as 'in perfect working condition' and said that it has passed all of their internal checks. When I went to view the car on the 6th April (it was late; 45 minutes before they close, as I came straight from work) the car was parked between three other cars so I couldn't get in it and have a quick test drive nor was I offered this, I was told I could start the engine and that's about it. I had to put a £100 deposit down which I did and that was refunded to me in full on the day I bought the car - I was offered this or one years warranty - I declined this as I was relying on that £100 for fuel and they had given me a free 30 days warranty. Me being a first time driver I had no idea what questions to ask or who to bring with me...I'd fallen in love with the car so decided to buy it. The day I bought the car they hadn't cleaned it inside or out, no fuel had been added to it and was in the red zone, no screen wash etc - they hadn't even moved it for me I had to wait for them to move the rest of the other cars so I could get into it. Driving around in the car was fine, a week after I bought it I heard knocking but I had no idea what it was and it didn't happen again, so I just left it. I had my partner and his family check it out and couldn't find anything obviously wrong. The car again seemed fine, had a few scratches here and there but I didn't mind as it was my first car. I had my MOT yesterday (10/5/18) and was called to say my car had failed it and was dangerous drive because (the following are from my MOT certificate): -Exhaust has a major leak of exhaust gases front - Exhaust emissions lambda reading after 2nd fast idle outside specified limits -Suspension arm has excessive play in a ball joint offside Front Lower This was jibberish to me I had no idea what is was until the mechanic told me. He also said I was lucky to not have crashed yet! I was absolutely distraught, my car was on finance and I didn't know if I was able to afford the repairs. I called Kingstanding Cars and told them what had happened, they asked when my 30 day warranty ended and me being flustered couldn't remember and thought it'd already ended. I was then informed that their manager was on holiday for the next week and I had to wait. I got back home and double checked when my warranty ended, it was in two days. I called them back and told them this, I immediately got a very angry and frustrated man on the phone telling me that this only covered engine and gear box faults - I was NOT informed of this and it 100% was not on my receipt like they later said it was. I told the man on the phone exactly what was wrong with the car and he proceeded to tell me that it had passed all of their checks and that it was my fault the car was like this and they couldn't do anything about it - he was EXTREMELY RUDE!!! He then said that I should have asked for the pre MOT that they did before I got the car - again I was NOT OFFERED THIS!! He then said 'we don't tell you that we offer this you should already know' I'M A FIRST TIME DRIVER!! I have no idea what you offer and it wasn't advertised anywhere that they offer it. I asked them if there was anything they could do, they then said they've got to wait until their manager was back but they'd 'try and get hold of him'. I couldn't wait a whole week for this! I asked him 'well what do you expect me to do' he simply said 'well you should've bought a mechanic with you' ... WHAT?!? Not everyone knows a mechanic i'm afraid!! And I doubt a mechanic would miss out on a whole days pay to come and check to see if ONE car is suitable to drive. HOW DARE THEY sell a dangerous vehicle to anyone and tell them it's in perfect condition, and at £2690!! ABSOLUTE RIP OFF!! I'm disgusted that they would sell faulty cars to people...it could have been a new mother/pregnant woman or elderly person in the car and it could have caused them to crash! Will NOT be using this company again and I advise EVERYONE to steer clear from it!!

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+1 Found this review helpful

Jacob Smith in response to Sold me a faulty car

You should ask my dad about king-standing cars, sold him a car for me, which had the air bag wiring loom cut, Death trap on wheels, Had to bring in trading standards for a Corsa FT63 AHX . . Every time he phoned the manager he was on holiday in Pakistan. Plus the warranty they sell you are worthless . He paid £3650 for the car, the repair bill for a new loom was £3850.. Shouldn't be allowed to trade. The warranty company is only interested in protecting the dealer, Another £99 wasted. Auto-trader should vet the dealers they allow to sell cars . Walk away.

"Perfect"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Excellent car. Kingstanding Car Sales prices are really good compared to a lot of garages definitely recommend to check these guys out.

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"Perfect service and well priced cars"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Bought a few cars from Kingstanding Car Sales there priced well and fit for purpose would recommend these lots to all friends and family. Thanks lads

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"No worries"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Jeep from this dealership back in May and up to now I am really happy with it, no worries at all. The car was a very good price and the dealers were pretty helpful and friendly. I would recommend this dealership.

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+1 Found this review helpful
"Andrew Spurs"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought two vehicles from these chaps and both have been perfect there very nice people and are always busy, prices are very well can't fault them at all

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+1 Found this review helpful
"King standing"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Kingstanding Car Sales. After spending £4250 I drove 12 miles and broke down, called Mr Ali and in reply the answer he gave to me was to do one (to put it politely). I do not recommend this place.

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+3 Found this review helpful

Adam from Kingstanding Car Sales in response to King standing

Am afraid you have the wrong garage we don't have anyone called Ali. Writing wrong reviews is not a right thing to do. We are a well reputation garage and like to keep it like that.

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Dealership Information

Kingstanding Car Sales is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Car Hire
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Ratings
8 reviews3.6 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
2
Terrible
1

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Contact Information

Address

Kingstanding Car Sales
Kingstanding Road
Birmingham
West Midlands
B44 9SD

Get in touch

http://www.kingstandingcarsales.co.uk

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Dealership Statistics

62%
Would recommend this dealer to family and friends
62%
Thought the dealer was knowledgeable and helpful
62%
Thought issues were resolved quickly and easily
12%
Percent of reviews responded to by this dealer

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