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12 reviews from our car dealer reviews community
Leave a review for Kinsall Green Garage
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12 reviews from our car dealer reviews community

Leave a review for Kinsall Green Garage
Leave a review
"Meh"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car and was told it would be services and valeted before collection, get it home to see a chip in the window screen what apparently wasn’t picked up on MOT, battery was completely dead the next morning and the car wouldn’t start, oil is black and inside was filthy.

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"CHECK AND TEST DRIVE CAR BEFORE BUYING!"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from here for my girlfriend about six weeks ago and on face value it seemed great but over the past six weeks there have been a myriad of issues with the car. The battery needs replacing, the wipers don't work, the brakes squeal horribly when the pedal is pressed, the coolant tank was empty, and the car wasn't in the best state when we picked it up, especially the engine bay. The garage has been decent to deal with, the manager sent me the money I spent on coolant and an alignment but overall, the car was not fit to be sold in all honesty and the website makes some bold claims such as "At Kinsall Green Cars we don't just sell cars, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Tamworth? We look forward to meeting you!" This just isn't the case. If looking to buy from here, make sure you thoroughly check, and test drive the car and do not pay a penny until everything is done.

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+1 Found this review helpful
"Great Customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ive purchased 2 cars from this garage,Liz the sales lady is great she will do all she can to find you a car that's suitable for youre needs,im still driving my Nissan Juke 13 plate it's been really reliable motor,im hanging on to it for a while yet,but I will be back,thanks for great service .

"Friendly until something goes wrong"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All went well when looking at the car I was interested in and I picked it up a week after viewing it. Later the same day the low battery warning came on so I emailed the dealer. Not a particularly helpful reply received so followed up with a battery test the next day which showed the battery was ready to fail. Emailed and phoned again to advise of this but real lack of interest in resolving the issue - see how it goes for a couple of days and let us know was the response. The battery failed later that day so I replaced it obviously and that was the end of the dealers interest in me as a customer. Very disappointed, so exercise caution if buying here.

"Really happy with my first car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was initially really nervous as a 17 year old female purchasing my first car. They were all really helpful and went through loads of information to match the right car to me. Things like insurance, tax, future repairs etc that I hadnt even thought of. Im really happy and have recommended them to my friends. Thankyou.

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+0 Found this review helpful
"Not the best customer service"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phoned Kinsall Green Garage a couple of days in advance of wishing to see a car advertised for sale. Would have therefore expected the car to at least have more than 7 miles of petrol in the tank. Customer service from the lady was nice, but the overall experience from the whole garage was not customer oriented. Pointing out a few areas on the car which were not great and being met with a dismissive comment from the older gentleman who took us for a test-drive meant there’s room to improve their customer service, if that’s what they wish to do. Subsequently purchased a car from a different garage.

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+2 Found this review helpful
"Really happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a car from Kinsall Green Garage after having lots of recommendations from friends that have bought cars previously. Really friendly staff, knowledgable, approachable and excellent value for money. Never had a problem.

"Stay well clear "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No after service at all I found 2 faults day after buying. wing mirror wouldn’t demist and other would not fold in so stay well away from Kinsall Green Garage.

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+2 Found this review helpful
"llewelyn"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The reason i have given the garage a 4 overall is purely due to having a slight problem with the car. however, they were very helpful, booked the car in and i was back on the road pronto! All the staff were very nice, i was reassured by their knowledge and the amount of years they have been in business. I have and will recommend Kinsall Green Garage.

"cbarnes"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Myself and family have been purchasing cars from Richard and James for many years now and will continue to recommend them to fellow family and friends. They have an old fashioned business ethic where the whole family are involved and have always been honest, genuine and trustworthy. My car is serviced every year via the garage and they also arrange the mot for us. I wouldn't go anywhere else.

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Dealership Information

Kinsall Green Garage is an Independent dealership that is based in Tamworth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
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Ratings
12 reviews3 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
1
Poor
4
Terrible
2

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  • Contact Information

    Address

    Kinsall Green Garage
    Watling Street
    Tamworth
    Staffordshire
    B77 5PB

    Get in touch

    01827 283838
    http://www.kinsallgreengarage.co.uk

    Opening times

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    Dealership Statistics

    41%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Kinsall Green Garage

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