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Ive purchased 2 cars from this garage,Liz the sales lady is great she will do all she can to find you a car that's suitable for youre needs,im still driving my Nissan Juke 13 plate it's been really reliable motor,im hanging on to it for a while yet,but I will be back,thanks for great service .
All went well when looking at the car I was interested in and I picked it up a week after viewing it. Later the same day the low battery warning came on so I emailed the dealer. Not a particularly helpful reply received so followed up with a battery test the next day which showed the battery was ready to fail. Emailed and phoned again to advise of this but real lack of interest in resolving the issue - see how it goes for a couple of days and let us know was the response. The battery failed later that day so I replaced it obviously and that was the end of the dealers interest in me as a customer. Very disappointed, so exercise caution if buying here.
I was initially really nervous as a 17 year old female purchasing my first car. They were all really helpful and went through loads of information to match the right car to me. Things like insurance, tax, future repairs etc that I hadnt even thought of. Im really happy and have recommended them to my friends. Thankyou.
Phoned Kinsall Green Garage a couple of days in advance of wishing to see a car advertised for sale. Would have therefore expected the car to at least have more than 7 miles of petrol in the tank. Customer service from the lady was nice, but the overall experience from the whole garage was not customer oriented. Pointing out a few areas on the car which were not great and being met with a dismissive comment from the older gentleman who took us for a test-drive meant there’s room to improve their customer service, if that’s what they wish to do. Subsequently purchased a car from a different garage.
We purchased a car from Kinsall Green Garage after having lots of recommendations from friends that have bought cars previously. Really friendly staff, knowledgable, approachable and excellent value for money. Never had a problem.
No after service at all I found 2 faults day after buying. wing mirror wouldn’t demist and other would not fold in so stay well away from Kinsall Green Garage.
The reason i have given the garage a 4 overall is purely due to having a slight problem with the car. however, they were very helpful, booked the car in and i was back on the road pronto! All the staff were very nice, i was reassured by their knowledge and the amount of years they have been in business. I have and will recommend Kinsall Green Garage.
Myself and family have been purchasing cars from Richard and James for many years now and will continue to recommend them to fellow family and friends. They have an old fashioned business ethic where the whole family are involved and have always been honest, genuine and trustworthy. My car is serviced every year via the garage and they also arrange the mot for us. I wouldn't go anywhere else.
Kinsall Green Garage were only interested in selling the vehicle to me with hardly any after service. It took a couple of months back and forth to resolve the issue I had and only then the car had to go to the main dealer to be rectified . would not buy from them again and certainly not be recommended by myself.
I wasn't very happy with Kinsall Green Garage, they left a few things out about the car and twisted a few truths, no real customer service he was just looking to sell the cars and get you out. I'll be buying my next car from elsewhere.
Kinsall Green Garage is an Independent dealership that is based in Tamworth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Kinsall Green Garage
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