Hello. I want to warn those who intend to buy any car from this pseudo dealer... For a few days I have been in contact with the dealer regarding a Tesla model S - SK70YCX. The beginning was that through their website I received a message that I had a small chance of getting a loan from MotoNovo and that the application would probably be accepted if I paid a larger deposit with 11.9% APR. This was very strange to me because for 20 years I had 11 cars bought on finance for my business and I have never been refused a loan. I contacted my agent who in 5 minutes arranged a loan for me from MOTONOVO with an interest rate of 8.9% APR without any deposit. The price of the car was £30k. I contacted Lakeside Car and they agreed to prepare the car for collection the next day. After making a few calls I was assured that the car was in great condition both outside and inside, without any body damage, the general condition of the car was excellent. I said I would come by train over 200 miles and they agreed to pick me up from the station. Something struck me and I asked a friend to come with me. Before leaving I spoke to them and they confirmed that the car was ready. After arriving at the location, first impression from a distance of 20 meters, WOW. I started to inspect the car and so - The front bumper was painted (ok, I understand, stone chips), the front driver's door was painted, the whole car was covered in stains as if eaten away by chemicals that could not be wiped off, the front passenger door window seal did not fit the car, the left sill of the car sticks out by half an inch (the car was probably jacked up incorrectly and this was damaged), two different tires on the rear axle (one new, the other with mileage, the car is 4-wheel drive) Ok. Time for a drive - total lack of alignment, steering wheel turned to the right when driving straight, the car pulling to the right. During rapid acceleration, the right side suspension creaks, the guy stated that during rapid acceleration, the suspension should be set to low and not to auto, hahha. Overall, the car is terribly loud inside. After 30 minutes, he convinced me to go to one of the garages to have the alignment checked and adjusted. After an hour of waiting, what I saw there was a real circus. These people have no idea what they are doing!!! For half an hour they moved the car forward and backward, they couldn't unscrew the screw in the left rear wheel, so the guy started cutting with a grinder, then with a drill he drilled a hole in the panel that covers the suspension. They confirmed that they repair his cars there, so you can only imagine the condition of his cars. When I asked if I could see other Teslas that are for sale, he said that they were not ready for sale yet, and on Autotrader there are about 15 of them waiting for new owners. I wasted the whole day traveling 200 miles one way and didn't even hear an apology!!! Tomorrow a complaint will be sent to MotoNovo and trading standards to have this garage examined. I know it may not help because it is an independent seller but I will try. Avoid if you do not want to lose your money.

Andy and his team were very friendly and helpful. Tried to answer all my questions. Car was very clean and tidy when collected, in great condition. Andy answered any questions i had and made himself available if i needed anything, i would recommend Lakeside Cars to anyone

Not as sold and then denied responsibility.

I have just bought a car from here. I am really happy with it, the sales service was EXCELLENT! All questions and concerns as a buyer were dealt with efficiently and thoroughly. I got everything I wanted with no stress!!

I have bought 2 cars from lakeside cars now and two of my friends have also bought cars. The service has always been very very good. Great team and a big shout out to Vinny

I bought the car of my dreams this week. A car I never thought I could possibly own. Andy the garage owner was great to deal with, his staff are also outstanding, in particular a guy called Vinnie,. He took the time to show me the cars features and genuinely made the experience amazing.

After buying what turned out to be a shed of a car, whereas Lakeside Cars offered little assistance, I have great pleasure in returning the car keys after a specialist Porsche garage deemed it unfit. Took me a while to get my money back through the finance ombudsman, so I'm glad to have used them to show what a shower of sx%t this circus of a dealer is.

I tend to read and value these online reviews, and generally if a company has bad ratings I will avoid them. After reading many reviews you learn to spot the fakes, and read between the lines, and hopefully end up making the right decision, before parting with your hard earned cash. I reviewed many car traders at the end of last year while looking for my ‘dream machine’ Audi R8. And after much searching, I came to find, and buy my R8 at Lakeside Cars Harlow, in November 2018. I was happy with the deal, and a very fair trade in value for my old car. They transferred my private plate onto the new car, and everything was handled with the greatest of ease. 6 months after buying my R8 I’m still extremely happy with the car, but found an issue with a leaking shock absorber, while it was being serviced. I looked into the cost of replacement, and, wow, “shock” is right, these are not cheap. Luckily I still had a week left on my RAC warranty, so I called Andy at lakeside and asked if they could help me. Andy said: “Bring the car to us, and we will have a look at it” I took the car to them. They had a look at it. And within a week the offending shock absorber was replaced with a brand new one. Free of charge, under RAC warranty. Happy days ☺ So, if you are reading these reviews, while looking for a reputable, honest, professional, used car dealer, with morals, principles and high quality vehicles, then Lakeside Cars Harlow is the place to go. ******5 Stars just isn’t enough ****** Thanks again: Andy, Mark and the team at Lakeside. And the RAC. You certainly exceeded my expectations. Jon.