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5 reviews from our car dealer reviews community
Leave a review for Lanarkshire Car Sales Ltd
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5 reviews from our car dealer reviews community

Leave a review for Lanarkshire Car Sales Ltd
Leave a review
"Go Elsewhere "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Before I bought the car I had no issues & the owner Antony was friendly. It was only when they had my money that's when the issues started. Should have checked the lower rated reviews first. Car had problems within the first hour of driving away. They fixed a simple brake issue but they couldn't fix another issue the car had with a noise from the engine bay. I was advised it was just a noisy engine & normal for an older car and was told "I will lose money on the car after the money we have spent already trying to fix the issue for you and we cant just keep replacing parts at the problem". Stupidity I believed the owner but later found this to be engine related & quite a big repair bill needed for the crankshaft. Another problem I noticed when driving home after purchase was the gearbox notchy and crunching into 1st then 2nd. Again was told this was fine & said just needed grease on the selector fork and I believed them. Later uncovered it was actually the gear synchos & needed a gearbox repair. They tell you it comes with 1 month warranty but its worthless. If its an easy fix then they will repair it but if its expensive or too much trouble for them then you're on your own and you find out what they are really like. I was advised by them they would not be honouring any more repair work even though I was still under their one month warranty as the car was costing too much to put right. The MOT I was provided from September 2022 with a clean bill of health with no advisiory's looks very suspect as others have reported. The one i just had from September 2023 has now got has a string of advisiory's with worn suspension components & with corrosion issues that wasnt highlighted on the last MOT. No doubt they will say it was an independent garage but its the one they use for their MOT's so ill let others draw their own conclusions with the agreement they have with that garage. The car has only done 3,764 miles with very minimal wear from the last MOT but another trusted garage highlighted a string of issues and faults. The garage I trust advised me the drop links were so badly worn they had to be replaced or it would fail, doesn't show on this years MOT cause I had I them replaced before it went through the test. Also has worn suspension componments, when I bought the car I did highlight the steering was making a slight noise at the time. But I was told this was nothing and they couldn't find any issues with the car. Makes sense now after this years MOT, it was obviously wear on the suspension parts. Remember the car has only done 3,764 miles since the last MOT they provided me with. If you have bought a car from this place then first thing you should do is get it up on a ramp and get it checked ASAP by a trustworthy garage. Don't believe a word they say and if in any doubt over faults get a mechanic to check

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"A fantastic service and new car with a w"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic new car with a warranty and 1years mot. The carlooked like new and smelled amazing. The price was great compaird to other dealers in the lanarkshie area. 😁👍😁🇬🇧 Would highly recommend lanarkshire car sales a5star company. From sales to after care. Keep the good work up iam a very happy customer. And will be back if need a new car or to change the familes car. Meny thanks again. Jim.

"not a great experience"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great Customer service for me is not about the sale but more the reaction when something goes wrong and how the dealer reacts to this. I have to say on this occasion this retailer failed badly. Having been desperate for a family car to replace my Company car i chose a Vauxhall Zafira from Lanarkshire Car Sales. Unfortunately the first thing I noticed on the forecourt was that the electric windows were not working and in hindsight that should have been the marker for walking away from the car i mean what so called operation puts a product out for sale without assessing and checking that it is fit for sale first. To their credit they sourced a part and repaired the windows. Once we picked the car up the heater wasn`t working and the car hadn`t been serviced ( verified by another garage ) The car was back in to get the heater fixed and after 4 days we were told that the heater was now working but was only blowing in the one direction and that Lanarkshire car sales were not willing to do any further repairs to it. Two Months on and the cylinder head has gone. When approached the salesman told us the best he could do was repair this at cost to me . Of course Lanarkshire car sales will come back and say the car was out of warranty and that this was a good offer however I would argue that with everything else that went wrong, the car was not fit for purpose in the first place and that the consumer rights act 2015 would apply which gives you protection for 6 Months from the date of purchase. On this occasion though i felt that given the already shoddy service received from this dealer I would cut my losses, sell the car for scrap and buy a newer car from a more reputable high street dealer. I certainly will not be recommending this dealer to any friends or family

"Amazing service from staff. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sales team couldn't be any nicer. Helped me with my purchase of new car. I'm delighted with it. I would highly recommend this garage. 👌

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a van from Lanarkshire car sales the sales team couldn’t help enough would recommend them highly

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Dealership Information

Lanarkshire Car Sales Ltd is an Independent dealership that is based in Motherwell. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews3.6 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
0
Poor
1
Terrible
1

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  • Contact Information

    Address

    Lanarkshire Car Sales Ltd
    33A Bellshill Road
    Motherwell
    North Lanarkshire
    ML1 3SQ

    Get in touch

    01698 268888
    http://www.lanarkshirecarcentre.com/

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    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Lanarkshire Car Sales Ltd

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