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71% Recommend
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28 reviews from our car dealer reviews community
Leave a review for Lancaster Automart - Cox Motor Group
Leave a review

28 reviews from our car dealer reviews community

Leave a review for Lancaster Automart - Cox Motor Group
Leave a review
"Service as it should be."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service as it should be! Lewis Cox was open and honest throughout. I genuinely hope I can do business here in the future and I would recommend this car dealership to anyone!

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"Fabulous service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fabulous service! I’ve just part exchanged my car with Lancaster auto mart and couldn’t have asked for a better service. Ben was very friendly, attentive and kept us informed. Great communication and efficiency. Thank you Ben.

"Brilliant from start to finish."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic level of customer service and a high level of professionalism.

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"5* Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly recommend automart doe any car purchase. They’re not pushy, fully understanding and a good bunch!

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"Bunch of Cowboys"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from VW Lancaster Morecambe, which required minor bodywork repairs before collection. The bodywork repairs they carried out were substandard (especially for a VW garage) and the dealership also changed the trade in value on my car despite previously receiving a confirmed amount verbally and in writing. They also damaged a Pirelli tyre while re furbishing the wheels and replaced it with a cheap Chinese alternative. I had to get VW Customer Services to intervene to get some money back from them. Totally avoid this dealership - I CANNOT STRESS THIS ENOUGH!

"Buying a Used Car from Automart"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesman Martin Cook was exceptionally helpful when I bought my 14 reg Skoda. I bought the car online and the car was delivered to me. After 2 months my car developed a gearbox problem and needed an expensive repair as the car was out of guarantee the garage held no liability. Martin Kindly arranged for a 50% payment for the repair. Would definitely buy from them again and I am very happy with the service. 5 out of 5 Stars

"Happy customer!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales team (especially Graham) were really helpful and responsive with any questions I had. I love the car, the bodywork is impeccable and the service history is all up to date. Thankyou Lancaster AM!!

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"Brilliant friendly service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service from start to finish. ended up buying a completely different car that wasn't on my list! Loads of advice, not pushy & very friendly. Vehicle was immaculate & a few scratches on the bodywork were removed by the time we came to pick the car up Will buy all my future cars from here.

"This company didn’t want to know "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car for £38000 and within 3weeks started getting problems with it the gearbox and the car didn’t have run flat tyres on it and this company didn’t want to know so be aware not a happy customer you say you have no record of me buying the car well give me a call and I will send it to you don’t tell bull s???

"Great service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our salesperson Mark, was great, not too pushy, nice guy. The whole experience upto now has been a good one. Would return.

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Dealership Information

Lancaster Automart - Cox Motor Group is an Independent dealership that is based in Morecambe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
28 reviews4.1 out of 5 stars — Rated Very Good
Excellent
21
Very Good
0
Average
1
Poor
3
Terrible
3

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  • Contact Information

    Address

    Lancaster Automart - Cox Motor Group
    Mellishaw Lane
    Morecambe
    Lancashire
    LA3 3FB

    Get in touch

    01524 405081
    https://www.coxmotorgroup.com/locations/dealership/lancaster-automart

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About Lancaster Automart - Cox Motor Group

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: Cox Motor Group
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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