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2 reviews from our car dealer reviews community
Leave a review for Lancaster Toyota Wearside

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2 reviews from our car dealer reviews community

Leave a review for Lancaster Toyota Wearside
Click on the stars to start your review
"Very happy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

New car delivered today from Lancaster Toyota Wearside and the whole experience was perfect no hard selling everything explained perfectly. This is my first ever toyota (CHR) very happy customer.

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"rather cross"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This has been a total disaster of a car that I bought from Lancaster Toyota Wearside. Its all a long story, but what put the lid on it for me was that the salesman was I felt rather rude and effectively I felt called me a liar when I said one of the keys was broken when I got it (it was split across a button) and I thought it was supposed to be like that so it could bend to operate the control, however it then fell off totally and I noticed the other set of keys are not like that. I had not been driving the car as the stain proofing stuff they put on makes me very ill. Yes, I know I was really d. What can I say? It's bad enough having a car you can't drive due to the chemicals used on it, but I don't like feeling I am being told I am a liar. If I was a liar I am guessing probably I wouldn't be so insulted. To be fair I would say that the salesmen have real endurance. The original salesman phoned me to try and sell me a servicing plan. When I told him about the problem with the chemicals used that had resulted in me finishing up in an ambulance he said "oh I haven't heard about that happening before" then carried on trying to sell me the servicing plan. It puts me in mind of the old Frank Crummit song: "There's no one got endurance like a man who sells insurance, and the dog got up and slowly walked away". They did try to clean the car up for me, but only after I filled in the automated feed back form. I am rather a meek person but there is something about this lying business that really makes me rather cross.

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Dealership Information

Lancaster Toyota Wearside is an Franchise dealership that is based in Sunderland. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Toyota
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews3 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
1

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Contact Information

Address

Lancaster Toyota Wearside
Newcastle Road
Sunderland
Tyne And Wear
SR5 1JE

Get in touch

0191 639 9131
https://www.jardinemotors.co.uk/toyota/dealership/lancaster-toyota-wearside/

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

50%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Lancaster Toyota Wearside

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