Emil was an outstanding sales executive. He went above and beyond to help me find the perfect vehicle that suited my needs and budget. His knowledge, patience, and attention to detail made the entire buying experience smooth and enjoyable. The customer service was top-notch, and I couldn’t be more satisfied. Highly recommend Emil and the team!

Had an amazing experience buying my car thanks to Emil. He was professional, friendly, and made the whole process stress-free. Highly recommend!

Just want to say massive thank you for your help great sales ex!

I would like to say publicly that this car buying experience was by far the best I have ever experienced! He was phenomenal at keeping me informed as to where my car was up to and the delivery was flawless. Wil definitely be back!

Thank you Declan for making the purchase of our car so easy. From the initial enquiry and video to coming and collecting the car couldn’t have asked for a better experience!

Had a fantastic experience at Lancaster Volkswagen. Emil was welcoming, informative, and made the whole process quick and stress-free. Everything went smoothly from start to finish.

Great service throughout the process, Declan was very knowledgeable and helpful. Thank you.

Came to the showroom and was greeted by Ben, loved my experience

Lancaster VW sold me a 3 month old Touareg, but then wanted nothing to do with me. The car was supplied with no oil showing on the gauge, so no pre-delivery inspection, the mileage was wrongly advertised and was double what was in the advert, and the garage director’s phones were still on the car play. The last issue may seem trivial, but I cannot remove them or put my own on, and no one will help or even return a call. Do not buy from Lancaster VW is my advise.

Declan's communication made the buying process so simple and easy. He found us the perfect car and I could not be happier with it. I will 100% recommend to all.