I was greeted on arrival by a young man who throughout the process has made me feel welcome and been very helpful and happy to answer my questions. Good manners and very responsible with his job. Thanks Ben
I recently bought a car and had an excellent experience with Emil, the sales executive. He was professional, helpful, and made the whole process seamless. I felt no pressure and appreciated his honest advice. Highly recommend Emil and the dealership!
Reviewer has confirmed their email address
A year on from purchase and the staff are still supporting me with any queries I may have (servicing schedule etc.). The ID4 is an excellent car.
Reviewer has confirmed their email address
Ben looks after us on both sites and we wouldn’t go anywhere else, thanks Ben.
Reviewer has confirmed their email address
Absolutely terrible service, they manipulate people, refuse to pay back deposits and try to con people out of their money. The Sales team just pass you around so you can't speak to the manager and keep saying he’s with a customer or in a meeting. I can't imagine how many people will have had deposits stolen from these horrid people! Numerous phone calls to obtain a full refund but still nothing so Small Claims Court. Please AVOID..... This is the worst VW garage in the country and should be shut down.
Reviewer has confirmed their email address
I came in today and met Emil the sales executive he was very attentive and looked after me and my family.
I purchased a VW Tiguan R-Line with the guidance of Emil, I found Emil to be very helpful and polite through the experience, everything went very smoothly. I would like to say I was very satisfied with the service provided. Thank you.
Went for an account review from Ben, he was very friendly and gave me options going forward
We purchased a nearly new VW from CMG / VW Lancaster, with the able assistance of Louis and Suzanne. The sale process and the handover were both handled very efficiently and without any fuss. Louis helped with the sale, and Suzanne with the handover. Bother were excellent. Happy customer !
Reviewer has confirmed their email address
Lancaster Volkswagen - Cox Motor Group is an Franchise dealership that is based in Morecambe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Lancaster Volkswagen - Cox Motor Group
Mellishaw Lane
Morecambe
Lancashire
LA3 3FB
01524 405082
https://www.coxmotorgroup.com/locations/dealership/lancaster-volkswagen
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