3% Reviews
replied to
89% Recommend
to friend


152 reviews from our car dealer reviews community
Leave a review for Lancaster Volkswagen - Cox Motor Group
Leave a review

152 reviews from our car dealer reviews community

Leave a review for Lancaster Volkswagen - Cox Motor Group
Leave a review
"Great staff and cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ben looks after us on both sites and we wouldn’t go anywhere else, thanks Ben.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Absolutely terrible service,"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely terrible service, they manipulate people, refuse to pay back deposits and try to con people out of their money. The Sales team just pass you around so you can't speak to the manager and keep saying he’s with a customer or in a meeting. I can't imagine how many people will have had deposits stolen from these horrid people! Numerous phone calls to obtain a full refund but still nothing so Small Claims Court. Please AVOID..... This is the worst VW garage in the country and should be shut down.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great work"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came in today and met Emil the sales executive he was very attentive and looked after me and my family.

"Emil Warych"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a VW Tiguan R-Line with the guidance of Emil, I found Emil to be very helpful and polite through the experience, everything went very smoothly. I would like to say I was very satisfied with the service provided. Thank you.

"Emil"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with my brand new vehicle thank you very much!

"Ben was amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went for an account review from Ben, he was very friendly and gave me options going forward

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Hugely impressive from Louis and Suzanne"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a nearly new VW from CMG / VW Lancaster, with the able assistance of Louis and Suzanne. The sale process and the handover were both handled very efficiently and without any fuss. Louis helped with the sale, and Suzanne with the handover. Bother were excellent. Happy customer !

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great service!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from Lewis cox who was from the start amazing! I had a budget in mind and model. He literally made everything I wanted possible. Was very understanding and made sure I was happy as a customer. The preparation and turn around was so fast. Very happy customer. Suzanne the hand over specialist was amazing and so lovely. I recommend buying a car from here, over anywhere else. Definitely coming back 😊

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Amazing service! "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a fantastic handover I have just had with Suzzanne. She took the time to help me set everything up. And was more than happy to help with any questions I had. She just made the final experience very enjoyable and stress free. Thank you Suzzanne for all your help!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"I love my new golf!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where to start… I walked into the dealership unsure what the expect, I have a polo but was thinking of upsizing, a chat with Georgia soon ensured me I was making the right decision, she showed me the T-Cross which is basically just a big polo! Built on the same chassie I believe… anyway i drove away in my new car today and I am over the moon with it, thanks Georgia and team!!!! 🙌🏽

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Lancaster Volkswagen - Cox Motor Group is an Franchise dealership that is based in Morecambe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
152 reviews4.8 out of 5 stars — Rated Excellent
Excellent
142
Very Good
0
Average
3
Poor
4
Terrible
2

Add Review

  • Submit new information

  • Contact Information

    Address

    Lancaster Volkswagen - Cox Motor Group
    Mellishaw Lane
    Morecambe
    Lancashire
    LA3 3FB

    Get in touch

    01524 405082
    https://www.coxmotorgroup.com/locations/dealership/lancaster-volkswagen

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Lancaster Volkswagen - Cox Motor Group

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: Cox Motor Group
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more