Steve F, November 2025
"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently had the pleasure of purchasing a car from Carl at Landseer Cars, and I couldn't be happier with the experience.
From my very first interaction, the entire team was professional, honest, and delivered the friendliest service imaginable. They were incredibly helpful every step of the way, making the whole process feel effortless and stress-free.
Their commitment to excellent service truly shines. When I had a minor issue with the battery shortly after the purchase, they resolved it immediately and completely without any hassle whatsoever. This smooth, no-quibble resolution showed me what an honest and reliable company they are.
This was, without a doubt, the best experience I have ever had with a car sales company. I would wholeheartedly and highly recommend Carl and the team at Landseer Cars to anyone looking for a new vehicle!
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S, October 2025
"Capped Warranty - Beware"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought car with Full Warranty only to find it was 'Capped' and does NOT cover any major mechanical failures. Dealer ignored 5 emails & 2 calls. Cost me £2870.
+0 Found this review helpful
Carl from Landseer Cars Limited in response to Capped Warranty - Beware
Sorry to hear this
RAC warranty paid for and supplied
Your issue is with the RAC not me
And the level of cover is consistent with all sub £10,000 vehicles
Of the 500 cars sold yours is the only issue
Lulu K, September 2025
"Don’t part with your payment so fast "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very bad end to what appeared to be a decent dealer. I asked all the relevant questions prior to purchase of a car and one of them being as any driver would want to know, prior to purchase, the spare second key. I would never had purchased the car had I not been confidently reassured a spare working key would definitely be made only to be told a year later after many attempts of endless chasing on calls, messages and hopeful talk, to get feedback on outcome and to be told i was unappreciative of his efforts to try sort the matter and had the phone slammed on me which was very rude. My advise if you do purchase from this dealer is to ask all the relevant questions prior tp purchasing a car and make sure no money is handed over until, as in my case, a real working key is handed over.
+0 Found this review helpful
Lulu K, September 2025
"Dishonest dealer "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very bad end to what appeared to be a decent dealer. I asked all the relevant questions prior to purchase of a car and one of them being as any driver would want to know, prior to purchase, the spare second key. I would never had purchased the car had I not been confidently reassured a spare working key would definitely be made only to be told a year later after many attempts of endless chasing on calls, messages and hopeful talk, to get feedback on outcome and to be told i was unappreciative of his efforts to try sort the matter and had the phone slammed on me which was very rude. My advise if you do purchase from this dealer is to ask all the relevant questions prior tp purchasing a car and make sure no money is handed over until, as in my case, a real working key is handed over.
+0 Found this review helpful
Carl from Landseer Cars Limited in response to Dishonest dealer
One reply Normally suffices
No need to place 2 reviews
12 months in and now it’s a problem
Some times you can’t meet a customers expectations
All the best
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