Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


85 reviews from our car dealer reviews community
Leave a review for Lane Autos
Leave a review

85 reviews from our car dealer reviews community

Leave a review for Lane Autos
Leave a review
"Amazing Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Vauxhall Astra on the end of November 2016 and I've used the car almost every day since then, including some extreme trips on snow and all over Scotland (even though I live in Manchester). The car is just amazing, no issues at all and drives very nicely. Only negative aspect I could point out is the fact that the car came without the carpets, but apart from that, 5 stars!! Additionally, I was given a ride from Bolton train station to the Dealership and the whole deal was done smoothly. I would recommend Lane Autos to everyone that is looking for a good, affordable car and enjoy a very good service. Kind regards!

Get Car Leasing

Reviewer has confirmed their email address

+5 Found this review helpful
"Top guy - Top Car - Top service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a great little motor from Lane Autos as a run around for my other half, it was exactly as Scott has described, great condition inside and out! I called late one evening and Scott arranged for me to view the car early the following morning :-) We were left alone to view the car and take it for a test drive, no hassle! Great service, great car, great company, great guy! Thank you again from me and my little family (who now don't have a half hour walk to nursery, the park or the grandparents! ha ha)

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Top fella honest and reliable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Both me and my son have bought cars off Scott and no complaints decent cars not over priced will recommended to friends top man and decent trader.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car was in great condition and drives well.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

More than happy with the service I received from lane autos. Excellent service from start to finish Scott kept me informed on the deals to suit my budget in an honest and professional manner, no gimmicks, no special offers just good old fashioned customer service whereas in this day and age goes a long way in my book, I for one would not hesitate to recommend lane autos.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Would recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Scott at Lane Autos was friendly and really professional. Got a brilliant deal. The car is worth every penny!

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful
"Not interested"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I rang the number for the dealer at 8.00 am. I assumed I'd either get through or no-one would be in the office yet."I'm interested in the Astra you have advertised". The reply came, gruffly..."I'm not interested in doing anything at half seven, eight o clock in the bloody morning" and he put the phone down. Surely this can't be Scott, the general owner mentioned in so many other reviews here. I tried twice later and couldn't get through, but was warned that "this phone call may be recorded". Good. Listen to yourself. If you don't want to do business at 8.00 am, don't answer the phone.

Get Car Leasing

Reviewer has confirmed their email address

+4 Found this review helpful

Scott from Lane Autos in response to Not interested

I honestly don't mind any negative feed back as long as it's honest ... the truth is you were ringing consistently since 7am Monday morning... I cancelled your calls and eventually answered at 8 and told you I wasn't selling cars at that time ... you still rang back later on that day but the car was sold and I suspect this is why your upset ... I also thought this review site was for customers who had purchased a car and their buying experience, rather than people who are upset that they missed the car!

Shaun Southern in response to Not interested

Scott. Now you're not telling the truth. You can check my phone records, and yours. I rang at 7.40, when I didnt get through, and then at 8.00 when I did. I assumed I'm ringing a garage landline number, so if someone's in, they answer. If they aren't, no problem. My garage starts early. Sorry if I woke you up. I rang twice later at 9.40 and 11.20 but there was no answer, so I gave up and organised another one. I only found out the car was sold when it disappeared off AutoTrader. I'm certainly not upset I "missed the car" I think I've had a lucky escape....

Scott from Lane Autos in response to Not interested

Thanks I have checked my phone records and can assure you I am correct ... I accept people ring at unsociable hours despite the opening times being clear .. but I don't expect them to ring consistently and write reviews when on occasion I'm to busy ... also with regards to the reference of " being warned" of the phone call being recorded? This is standard procedure of answer phones simply asking if you would like to record a message so I can get back to you !!! I'm glad you got fixed up with a car .. please perhaps write a review for that one then as oppose to one you didn't ... many thanks Scott.

Shaun Southern in response to Not interested

I didn't get into work till after 7.30 but I can see there no point in arguing. I accept that 8am seems early to ring, but I honestly thought I'd be getting through to a garage, where there would either be someone in, working, or I wouldn't disturb anyone. I rang the landline, not your mobile. The opening times aren't on the Auto Trader ad, only on your website. I just rang the number on that. I rang later in the morning twice and didn't get through. Anyway, I'm happy with my car, and I'm happy you sold yours. I'll know next time that I might be ringing someone at home. All the best. Shaun.

Scott from Lane Autos in response to Not interested

My sales enquiries per day are 5 times the auto trader average... yet it is extremely rare to encounter someone who rings so consistently at such a time of day ... . it says more about you than it does me the fact you leave a review.. bearing in mind the score is based on vehicle condition... sales experience.. after care .. of which you have none but yet have scored ??

"Professional service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Honest and helpful service. I purchased a very reasonable priced car from Lane Autos and I wouldn't hesitate to recommend them.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"dealerships"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i met scott for the first time on tuesday as i saw the car i was interested in.nothing was too much trouble him...he came across as a genuine caring person only interested in giving you good customer service and giving you the right price for your car.in this world of high pressure sales....scott is at the other end of the scale,from the moment you meet him...you know you are under no pressure,as leaves you to decide.its very refreshing to know that there are still car dealerships that do care about the customer.....and scott is one of them.....i would recommend this guy to anyone to buy a car off....nice cars at an affordable price....well done.

"Phil Jay"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Scott is a pleasure to deal with and as said before an absolute gentleman. We bought a Toyota Yaris which was accurately described over the phone and turned out to be even better than we expected. We left a holding deposit and Scott removed the car from Auto trader as he promised. As we were travelling from Birmingham he stayed open later on Saturday so we could collect. Nothing was too much trouble. In this cynical, aggressive business world of car selling, it is refreshing to find someone who is not pushy, prices cars competitively, only deals in genuine cars and seems completely trustworthy. I had never me t Scott before, but would have no hesitation buying from him again and would wholeheartedly recommend him to anyone.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Lane Autos is an Independent dealership that is based in Bolton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
85 reviews4.2 out of 5 stars — Rated Very Good
Excellent
66
Very Good
1
Average
0
Poor
8
Terrible
10

Add Review

  • Submit new information

  • Contact Information

    Address

    Lane Autos
    71A Longston Street
    Bolton
    Greater Manchester
    BL1 2TL

    Get in touch

    07581 009915
    http://www.laneautos.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Lane Autos

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more