If you're considering doing business with Lead Automotion, I urge you to reconsider. My experience with this company has been nothing short of appalling, and I feel compelled to share it in detail to prevent others from falling into the same trap. From the outset, Lead Automotion presented themselves as a professional and trustworthy dealership. Unfortunately, this façade quickly crumbled under the weight of their dishonesty and complete lack of integrity. The most egregious issue began when they falsely claimed that a vehicle I was interested in had already been sold to another customer. This turned out to be a blatant lie—an obvious tactic to manipulate the situation or avoid honoring previous commitments. Such behavior is not only unethical but also deeply disrespectful to potential buyers. But the deception didn’t end there. Prior to this, they had assured me that several issues with the car would be addressed and resolved before finalizing any sale. These promises were made with confidence and clarity, leaving no room for ambiguity. However, it became painfully clear that they had absolutely no intention of following through. The issues remained untouched, and their communication became evasive and dismissive when I attempted to follow up. This kind of conduct is not just disappointing—it’s dangerous. It reflects a business model built on misleading customers, shirking responsibility, and prioritizing short-term gain over long-term reputation. Lead Automotion has demonstrated a complete disregard for transparency, accountability, and basic customer service. In a market where trust is paramount, Lead Automotion has proven themselves to be unworthy of it. I strongly advise anyone considering a purchase or partnership with this company to look elsewhere. There are plenty of dealerships that value honesty and customer satisfaction—Lead Automotion is not one of them.
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The process was easy and the van was ready when the said it would be. Few little issues reared there head once I had been using the vehicle, when back in to them and they resolved them with no problems… diagnosis of the issue took a little time but they called and updated me regularly. Can’t complain.
Reviewer has confirmed their email address
This company are very keen and helpful when you wish to buy, but expect to have issues with the vehicle and no communication after purchase. They will not call you back and will rob you off until the warranty has expired
Reviewer has confirmed their email address
Lead Automotion is an Independent dealership that is based in Newcastle upon Tyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Lead Automotion
128-130, Great Lime Road
Newcastle upon Tyne
Tyne and Wear
NE12 6RU
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