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Had my Touareg serviced there this week because I had a service plan - No problem with the service at all However they did pick up that the seal on my intercooler pipe required replacing at a cost of just under £180 asked what their cost /hour labour was £105 and they quoted 1.5 hours to do the job. well at that price I declined. I purchased the seal at a cost of £8.82 and from start to finish including removing and replacing the under tray it took me 20 minutes to fit. How can a garage justify these costs?
This is the second car I have bought from Listers Nuneaton. I do not enjoy the experience of going into dealerships and do not look forward to the process of sourcing a new car. So, many congratulations to the staff at Listers Nuneaton for making the process pleasant and civilised. I worked with Laura and Ashley and they made it clear they wanted my business and offered a deal that made me glad to trade. They communicated well throughout and overall I rate them well ahead of any other car dealers I've approached and would be pleased to buy my next car from them too.
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