I am actually local to the dealership, and had driven past a fair few times before but never been in. I saw the car I wanted was at the dealership. It was a really smooth process buying from here, didn't have any issues at all. Staff were all pleasant and even though I was going for a specific car there was definitely lots of options to choose from at LMC. I would recommend them. No complaints!

Cars log book missing, service history showed no service for current year, and mileage shown in kilometres and car set up in kilometres. Had to ask to change both. No mot offered, we had to insist for it. Had to have rear drivers side light changed at local Hyundai dealership on warranty within weeks of purchase after it was highlighted at its overdue service at same Upminster dealership. On reflection I do now wonder why we proceeded with purchase. Though after all this we are reasonably satisfied with the car, considering all the above. The sales guy did his best, I just don’t think any due diligence had been carried out prior to offering the car for sale.

Overall, I am pleased with the car. There are a few minor problems that I believe could have been addressed to make it a 5 star experience. The issues are that the brakes squeak and may need replacing, and the car only came with one key, which was disappointing. In fairness to the dealership, the process was very straightforward, everything went smoothly, and the turnaround was quick without delays. Just a few small areas for improvement.

The customer service initially from Mo was honestly 10 out of 10, couldn't have done anything more for me, really helpful and professional. I do have 2 issues with the car which I have made LMC aware of and I am still waiting to hear back about these, which is why I am giving a 4/5 star review, However I am really pleased with the car overall.

Sale was smooth asked lots of questions wanted assurances and MOT carried out. All done well and quickly. Hand over smooth and customer friendly. No complaints and went very well. Completely satisfied with car.

Since collecting my car from LMC, it’s been running fine and I have had no issues. When I first visited the showroom I didn’t have the best experience, the first salesperson I dealt with didn’t provide the level of service I expected. However, a senior member of staff then took over, and things improved significantly. They clearly explained all the finance details and answered my questions thoroughly, which made me confident in going ahead with the purchase. Due to the second person I dealt with and the condition of the car its a overall 3 star rating.

All in all, a good experience with the dealer. When I first got my car, a couple of minor things became noticeable. a headlight is out and there's also quite a bit of condensation when I first get in, so I have to drive with the heating on full at the start, which isn’t ideal but, that said the car drives really well and overall it's been great. The staff were lovely during the sale, so I can’t fault them on that.

My new Tiguan is doing good so far, I did have a problem with the tyre but the staff at LMC have already sorted this out for me, they were good to deal with through the sale and afterwards when the issues arose.

the rating is 5 and the company LMC is very good. the team are very friendly.

Excellent service from start to finish, we were really impressed with how everything was made clear and nothing was hidden from us. The staff couldn't have been any more helpful. I think it is a very well-run organisation. My wife is most pleased with the vehicle and she has not had any faults with it. I would highly recommend this dealership and give them the highest mark possible!