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14 reviews from our car dealer reviews community
Leave a review for Lookers Volkswagen Blackpool
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14 reviews from our car dealer reviews community

Leave a review for Lookers Volkswagen Blackpool
Leave a review
"Volkswagenblackpool"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nice dealership with wonderful staff , full of knowledge to get you the best deal

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"Great Dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealt with sales and service departments over the years, Both have offered excellent service and i would recommend this dealership to anyone!

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"Fantastic Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team at blackpool volkswagen worked incredibly hard to get me th ebest deal possible and I have now picked up my new car! cant thank them enough!

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"No one was bothered "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Walked in last Saturday to order ID5, almost ran over by chap in a fiesta who i presume was a valeter as he dodged the cone infront of dealership Then we walked into showroom and around the car to the left as you walked in, open boot show my partner wander for few minutes (no other customer in showroom) the 3 or 4 execs sat at desks laughing never even looked / acknowledged us! So walked out and have ordered from Wigan collecting Aug 11th, you need to sort out you'll go bump when the market tightens

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"VW Blackpool Lookers "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE AVOID all costs. They will sell an “approved” used vehicle which will not have major parts replaced at recommend VW service intervals. There policies are not inline with other VW garages. We have had our timing belt snap when it should have been replaced whilst under their ownership. The vehicle is under a guarantee which is inadequate. They mentioned two prices were offered at point of sale which is utter lies. Beware! We are a small family who went to VW Blackpool for a reliable car and have ended up in a nightmare.

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"Do not use this dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Offered £17000 online valuation on 33k 3 year old Audi, two stone chips n slight dent (declared on online form) on attended appointment we was kept waiting as no execs wanted to deal with it, then said we needed a new door! And took £2500 off the valuation! Now sold privately for £16900

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"Awesome "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They way I've been looked after today is second to none. From going in today and seeing the guys on service :- excellent. I had a Tiguan auto as a slave car which was absolutely brilliant, I received updates on the progress of the sevice and then the car had a valet afterwards. Thank you guys always be back to see you. FIRST CLASS 👍👍👍

"AVOID AT ALL COSTS!!!"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

NIGHTMARE DEALERSHIP!! I bought a Polo back in June, with the agreement that before I took delivery, stone chips on the front bumper would be filled in. Upon delivery this clearly hadn’t been actioned as promised by Keith (salesman) multiple times. We therefore mutually agreed that a touch up pen would be sent to myself. (10 weeks on and this pen still hasn’t arrived in the post). Not only this, the service history was described to me as “Full Dealer” however this is far from the case when a gap of 20 months had lapsed between services on a car that is 3 1/2 years old. Having been waiting now for 2 1/2 months for my V5C Logbook, I have chased through the sales manager for an update, promising me a call the following day to tell me what is going on. Did he call? No!! The sales manager confirmed this has been actioned online twice. This is pure rubbish because having spoken now to the DVLA, they have confirmed no application or anything has been received and if this was done online, the logbook ownership would change immediately. What a joke this dealership is. Definitely would not recommend!!! Sort your act out VW Blackpool.

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"Avoid, dishonest salesman work in here"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a £30k car and got told will get 2 free services, now time has come for a service i have been told salesman has left and i have to prove he had promised me this deal?? Check his bloody emails and find out for yourself!! Spend your money elsewhere they dont care about you once they take your money!

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"my Feedback won’t do any justice "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

definitely do not buy a car from Blackpool VW didn’t know they’re not all the same I will definitely go to Johnsons in Birmingham. in the future hundred percent. definitely not helpful try calling the receptionist you’ll find out.

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Dealership Information

This Blackpool Volkswagen dealership is part of the Lookers Group. At this dealership you will find all of the typical main dealer services such as finance, part exchange, warranties and much more.

If anyone has had an experience or purchased a car from Blackpool Volkswagen then please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews2.9 out of 5 stars — Rated Average
Excellent
6
Very Good
0
Average
1
Poor
2
Terrible
5

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  • Contact Information

    Address

    Lookers Volkswagen Blackpool
    Volkswagen House Ashworth Road
    Blackpool
    Blackpool
    FY4 4UW

    Get in touch

    01253 512958
    https://www.lookers.co.uk/volkswagen/contact-us/blackpool-volkswagen/

    Opening times

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    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Lookers Volkswagen Blackpool

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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