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Bought an approved used car from this Lookers dealership in Brighton after less than 50k miles we have two oil seals leaking, they want in excess of 2k to repair we asked for some help from Mercedes as we feel this is a design fault, offered just 5%!! Not good enough! Will take elsewhere to get repaired quoted much cheaper! They are also using very poor quality materials on their cars! Internal handle has plastic that looks like chrome and is razor sharp! We've had two bad cuts from this. This is our third Mercedes and our last.
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There is a huge disconnect between the sale and the rest of the experience at Lookers. Even the collection of the car was poor. So disappointing. Trying to get problems fixed - well go somewhere else the dealership is past poor. In short this dealership do not live up to or anywhere close to the Mercedes values.
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Deals in: Cars
Manufacturers: Mercedes Benz
Mercedes-Benz of Brighton
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