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5 reviews from our car dealer reviews community
Leave a review for Lookers Chester

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5 reviews from our car dealer reviews community

Leave a review for Lookers Chester
Click on the stars to start your review
"Poor customer service everytime!!!!!!!!!"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought new Qashqai in 2014 on collection ran out of fuel 2 mile from show room. Today used collect and drop service for my annual service and car has not been returned. So had to take a days holiday from work. Found the staff rude and I will never use Lookers, Chester again and its a shame as the car has been great. PLEASE TAKE MY ADVISE GO ELSE WHERE!!!

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"Recommend them! "
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service at Lookers Chester where I bought my Nissan Qashqai from. I personally had no issues there at all. The Nissan was very clean and in good condition! I would recommend.

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"terrible"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a Nissan qashqai from Lookers in Chester when it arrived had body damage and wheel damage listed on the delivery not by the driver when he picked the car up so called lookers but they wasn't interested then when I drove it for the first time the rear had a noise coming from it called lookers again this time the manager same outcome not interested so took it to my local Nissan dealer turns out the rear axle needs replacing would advise you look elsewhere and avoid this dealer.

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"my review for lookers in chester"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from the Lookers in Chester dealership back in April so now a good 3 months. The car has been absolutely fine and the staff were really lovely, I would be more than happy to recommend them based on my experience.

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"Poor"
2.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Myself and my wife went to look at a Nissan Quasqai at this dealership that we had seen on Autotrader. When we arrived we were immediately assited by a member of the sales team to which we then found that the car had already been sold. We were then asked to look at another Quasqai instead as it was similar to the one we had seen ourselves. To cut a long story short the original purpose of our visit was just have a quick look inside the vehicle to check back seat & boot space etc but we ended up being stuck in the dealership for over 3 hours having all kinds of deals & offers thrown at us which we really weren't interested in at all. The salesman who we were dealing with just would not take no for an answer. I also have a friend who's Sister had a bad time with this dealership aswell so my recommendation would be to be very wary when going to look at a car here.

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Dealership Information

Lookers Chester is an Franchise dealership that is based in Chester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Nissan, Renault, Saab, Vauxhall
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews3 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
2
Poor
0
Terrible
1

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Contact Information

Address

Lookers Chester
Sealand Road
Chester
Cheshire
CH1 4LQ

Get in touch

http://www.lookers.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

40%
Would recommend this dealer to family and friends
60%
Thought the dealer was knowledgeable and helpful
25%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Lookers Chester

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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