I recently bought a second hand Ford Kuga from Alan Chandler at Lookers Colchester. Alan gave me a first class service from start to finish and I would recommend him and Lookers to anyone buying a car in the area

I cannot fault the service I received from sales executive Riadh at Lookers Ford ,Colchester from point of interest in a used vehicle ,receiving a short video of same ,going for test drive to point of purchase . He listened to what I wanted and how to achieve it .I cannot fault the promptness of ordering a new part either once I reported it after collection .He is polite ,courteous &,possesses excellent customer service skills .Nothing was too much trouble

I recently bought a used car from Lookers Ford Colchester. I experienced problems with Emac in trying to change the service cover from my old vehicle to the new one. In frustration I telephoned Colchester and spoke to Mr. Alan Chandler. Although he did not actually sell me the vehicle his reaction was absolutely superb. He willingly took over the problem and contacted Emac on my behalf. Thanks to his kind interventions the matter was promptly resolved and my service cover transferred to the new car. I am greatly indebted to him, thank you Alan. Maureen Nichols

My salesman Alan helped so much with the purchase of my Mustang, I cannot thank him enough. Not only courteous and polite, but very knowledgeable about the finer details of the vehicle (of which there were many). Slightly complex paperwork to complete, but my hand was gently, but thoroughly held all the way through. 10 out of 10!

I bought a car in February and I went all the way to Colchester to collect the car paid the money and I was told they will send the documents as email pdf.they gave me the wrong COC certificate wheelchair,I bought a 5 seater but in the coc it has 7 seater on the document i explained it to them but they didn’t want to do nothing about it was very unprofessional and not helpful don’t recommend this company It fake documents COC

I was very happy with the service. A big thank you to Alan Chandler who went through everything with me He was very patient & very helpful & I am extremely happy with my new car

Part exchanged my ford Ka for a newer model. It wasn't explained to me until I went to pick up the car that my tax was going up from £30 a year to £165 a year. Surely this should of been explained to me earlier. I don't know if I would of gone through with the sale had I of known. 😢😢

Huge thanks to our salesman Alan for his help and patience when buying our new car. Very professional and friendly. Would definitely recommend

I took an insurance for body work damage when I bought my car and when it come to making a claim I was not covered . On one side of the paper work it says we will cover , scratches , scuffs, and DENTS TO THE BODY WORK. of your vehicle including wing mirrors and BUMBERS and on the other side of the insurance it says DAMAGE TO BONNETS ,ROOFS, BOOT LIDS, TAILGATES OR HORIZONTAL SURFACES SUBJECT TO STONE CHIPS. This insurance is not worth the paper it’s written on it is a big CON. It’s never worth £399 . They are only out to make money for there commission on a sale . PLEASE THINK HARD BEFORE YOU TAKE OUT THIS INSURANCE