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31 reviews from our car dealer reviews community
Leave a review for Lookers Ford Leeds
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31 reviews from our car dealer reviews community

Leave a review for Lookers Ford Leeds
Leave a review
"Excellent service when buying new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Don't normally leave reviews but simply had to this time. Just had a brilliant experience purchasing a new Ford Puma ST Line X from Lookers Ford Leeds. Was well looked after by Joe Spence from the New Car Sales team. Top quality customer care!!!!!... see you next time... Steve & Jacqui Bedford, Leeds...30/01/24.

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"ST LINE X 1.5 Kuga "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased the above vehicle from Matthew Hawley at lookers of Leeds. Service from Matthew was excellent from start to finish. We Purchased this car on line and delivery was arranged to our home address at a time convenient to us. No hard sell and all in all an excellent experience. Would also like to thank the delivery driver Dave who delivered the car in perfect condition.

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"used car Mondeo/EROS SALES EXCECUTIVE"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Eros the sales executive, found him to polite, answered all my questions and concerns, his reassurance left me feeling comfortable, and kept me UpToDate with everything, sale went through no problem. Thank you Eros. top guy

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"Lookers Leeds Used Car Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a used car from Lookers Leeds. Eros Picano was the Team member who dealt with my purchase and is a fantastic member to the Lookers Team. He made the whole process so easy and simple and was very thorough and clear organising my purchase. I found the car i wanted and explained that i needed it ASAP and he sorted everything for me within 3 days and was a pleasure meeting him when i picked the car up. He made sure i was comfortable with the car and explained all the features and made me feel very comfortable. I would highly recommend anyone looking for a car to get in touch with him.

"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a used car from you excellent service . eros picano was fantastic in helping me with everything pleasure doing business with you

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"Efficient service!"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Eros was very professional, helpful and knowledgeable when we collected our new car. It all went very smoothly and we would definitely recommend Lookers!

"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks so much to Josh Tyerman for the excellent service received when purchasing my Ford Ranger. Nothing was too much trouble and he made the process very easy. Will definitely use Lookers Ford Leeds again. Highly recommended.

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"Lookers Ford Leeds"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last week we were looking for a Ford Kuga. After a visit to Lookers Ford in Leeds. Matthew Hawley showed us a car on line that would suit us but it was in Stockport. He gave us as much info as possible and showed us round a similar car. Today we went to see the car that Matthew had had transferred to his branch. We were given the option of a very long test drive (most of the day). But we didn’t need that long to know it was the car for us. Back to Matthew to do the paperwork and the car was ours. Matthew spent a long time going through everything and answering all our questions over a cuppa (he even remembered how we liked our drinks from last week). He then sat in the car going through the dashboard etc. Cannot fault his sales manner, a pleasure to deal with. We even got a call before he finished for the day to check we got home ok and that we were happy with the car and to call in if we have any queries. We would definitely recommend Matthew Hawley and Lookers Ford in Leeds

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"Terrible service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a BMW X1 from this outfit, it was an internet sale so was dependant on the description of the salesman (Matthew Hawley) being accurate, unfortunately he completely lied to us, and was clearly only interested in a quick buck from the sale. The condition of the vehicle was nothing short of a joke, it needed a complete front bumper respray (agreed by the Business Manager Toseef) along with various other smart repairs, it also smelt of dog, and there were small white dog hairs throughout the vehicle. We had a 150 mile round trip before we walked away, which was a complete waste of time. I was also put through an aggressive 80’s style hard sell on gap/finance/insurance products by Matthew, completely unprofessional. I simply cannot believe Lookers allow a site to be ran in such a way. Avoid this place!!

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"Great service "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service buying my new van. I was made to feel welcome at all times. Lookers ford have a great customer service and I would highly highly recommend people who are looking to buy a new van in the Leeds and surrounding area calling to lookers Ford and you will not be disappointed.

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Dealership Information

Lookers Ford Leeds is an Franchise dealership that is based in Leeds. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
31 reviews4.7 out of 5 stars — Rated Excellent
Excellent
29
Very Good
1
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Lookers Ford Leeds
    227 York Road
    Leeds
    West Yorkshire
    LS9 7RY

    Get in touch

    0113 853 1492
    https://www.lookers.co.uk/ford/news/welcome-to-lookers-ford-leeds/

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Lookers Ford Leeds

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