0% Reviews
replied to
90% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


10 reviews from our car dealer reviews community
Leave a review for Lookers Nissan Gateshead
Leave a review

10 reviews from our car dealer reviews community

Leave a review for Lookers Nissan Gateshead
Leave a review
"Efficient and friendly help."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my first automatic drive from Lookers. Was unsure about the change from manual transmission but was taken through all procedures by Abi Chipchase, who gave a very competent demonstration of use. Abi was very knowledgeable, pleasant and friendly. Much obliged for her help. Would recommend.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"First Nissan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my first Nissan today, such great service from beginning to end. Chloe was exceptional, knowledgable, professional and made the whole process a joy. Very happy customer x

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Ricky start"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a rocky start but once I contacted the dealership with my issues they dealt with me professionally and my issues were sorted ASAP. Abi was wonderful and was a pleasure to deal with. Now I can enjoy my new car. Thank You so much Martin and Abi ❤️

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Credit where its due"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing customer service. Shout out to Chloe. Thanks again

"Excellent service, quick and easy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service I received at Nissan was incredible. Jason was fantastic, explained everything clearly and helped me through the process of purchasing my car. As a young female looking for a car alone it can be daunting but Jason was helpful and made the whole process simple and easy. I went to view the car last week and brought it home yesterday. I chose the finance option and everything was shown to me step by step to insure I was happy. I will defiantly be using this Nissan garage again and would like to thank Jason for all his help along the way.

"Avoid for paint work repairs"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My X-Trail was booked in for a minor paint work repair to the rear bumper via Premia Solutions. The online process to register the repair requirement and to book a repair time slot were without issue. Post repair when viewing the car in daylight the following quality related issues were identified, overspray on adjacent black plastic components, flecks / speckle effect in the paintwork i.e. not smooth and incorrect shade of white painted used that noticeably did not match the cars original colour (reportedly they did not have the correct paint in stock, so they applied the closest shade they had) Overhaul the initial process lacked the appearance of any form of quality control measures being in place. Ultimately the car was returned and sent to a Sunderland Coach Works which had the correct paint in stock. The finish from this 2nd process / location was as expected but did result in additional days without the vehicle and the need to arrange drop offs and collections at the garage. Not the quality you would expect from a Nissan main dealer (Gateshead), and any future requirements would not be via this location.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Nissan Van Buyer"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a van from here back in July. It was clean and in really good condition and I have only had a few small issues but the dealers have resolve them now. The van is really good value for money and I'm hoping to buy another one from them in the future. I would definitely recommend.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Robin M"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Dealership were amazingly helpful and friendly. Car has been faultless since purchase and follow up after care package is always there if one arises. I will be returning here for my next car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just very knowledgeable. Had a couple of small issues i pointed out with the Renault Megane I bought from them when i was looking at the car, they soon sorted them for when i picked it up. The site for Benfield Nissan was nice, clean garage, friendly staff and yes very pleased with it all. As stated i would recommend them to any one

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Dan baker"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from Paul when buying a used renault. The car was at a great price. Paul was a huge help very knowledgeable and keen to help. He arranged for a few small scratches to be touched up and was extremely friendly. Give this man a pay rise he is a massive asset to the dealership.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Lookers Nisan Gateshead took over the site from the Benfield Group.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews4.7 out of 5 stars — Rated Excellent
Excellent
9
Very Good
0
Average
0
Poor
1
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    Lookers Nissan Gateshead
    Stoneygate Close
    Gateshead
    Tyne and Wear
    NE10 0AZ

    Get in touch

    0330 019 8342
    https://www.lookers.co.uk/nissan/contact-us/gateshead-nissan/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Lookers Nissan Gateshead

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more