0% Reviews
replied to
87% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


8 reviews from our car dealer reviews community
Leave a review for Luckington Prestige Cars
Leave a review

8 reviews from our car dealer reviews community

Leave a review for Luckington Prestige Cars
Leave a review
"First time buying a car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am recently widowed and have never bought a car myself. I have to say the experience at Luckington Prestige Cars was brilliant. I felt very reassured and was treated with utmost kindness which made the experience far less daunting than it could have been. I felt complete trust in Alex and am absolutely thrilled with my purchase. I would certainly recommend them without hesitation.

"Fantastic company and sales team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Jaguar XF a few months ago from Luckington Prestige Cars I dealt with Alex who was very helpful , professional , and didn't pressure me in any way . The car itself is stunning reasonably priced ,and drives like its new and not 8 years old . Alex even had it delivered 500 miles to my home at a price better than it would have cost me to pick it up , Simon one of the other sales team delivered the car , and a more helpful honest professional I have yet to meet , he explained everything I needed to know about the car and even paid for the car to be cleaned on arrival , me being a canny scot didn't have any money to pay for the cleaning . I would recommend this company all day long , I should point out I have had a lot of cars and never recommended a garage before as most of them are not very trustworthy 15 out of 10 for these two professional gentlemen ,and many thanks Henry Mutch

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Poor Service"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made an appointment to view a car at Luckington Prestige Cars and had verbal price agreement. Travelled 2 hours to location only to find the car had been sold!! They had sent me a text earlier stating that the car had been sold and tried to call however, however using the phone whilst driving is illegal. Trying to contact me is in my view irrelevant. I was lead to believed that I had an appointment, as such has first refusal over the car based on a conversation and gentleman’s agreement as such had no reason to suspect that the car would be sold prior to my arrival. They did when I contacted them provide a half-hearted apology. Very poor organisational skills, very poor customer service. I would suggest that if you deal with these people please ensure, as far as you can, that no other potential vendors are booked prior to you appointment. I would advise these guys to branch out into the estate agency business they would clean up!

"Friendly, helpful no pressure service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Toyota Hilux invincible from Luckington Prestige Carsjust recently and the customer service provided by the guys there was outstanding. Nothing was too much trouble for them. The pickup was immaculate inside and out and just what I was after. I had a couple of issues regarding insurance with inflexible and "stuck in the dark ages" underwriters, but Luckington helped sort out these problems. I cannot fault their service one bit and hope that when the time comes for me to find my next vehicle they will have what I'm looking for. Thank you Luckington.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Eric Fleet"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Jaguar X type 2.2 Sovereign estate car from Luckington Prestige Cars. Upon arrival Simon showed the car to us, which was exactly as advertised immaculate. After a test drive a sensible part exchange figure was agreed for my car and the deal was made. Overall a very professional, knowledgeable, and honest company to deal with. Would recommend them.

"Patrick Bate"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The experience of buying my car from Luckington Prestige Cars was a perfect example of how car traders should be. Great presentation of the vehicle on arrival, it was friendly and professional and all of my questions answered. I had owned the vehicle a Mercedes CLK for 2 weeks when it broke down. Simon (one of the partners) who had sold me the car could not have been more helpful The problem was sorted painlessly and efficiently. It was a problem that could not have been foreseen. Great Car, great after sales service. Would happily buy off them again. Very satisfied customer. Thank you. Pat Bate

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Excellent value for money"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi from this dealership in April and the car was really good value for the small amount of miles on the clock. The salesman was a really nice guy, explained everything really well. The only thing is I do not have a service book for this car so I will have to have checks done but as long as everything is the way it was described I have no issues. I would recommend this garage to anyone.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Luckington Prestige Cars Review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Luckington Prestige Cars sorted out my part exchange quickly with no hassle at all. From start to finish everything went smoothly, the car is holding up really well and I've been driving it a fair bit during the past 3 months. Overall very satisfied with my car and the service I received.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Luckington Prestige Cars is an Independent dealership that is based in Frome. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews4.6 out of 5 stars — Rated Excellent
Excellent
7
Very Good
0
Average
1
Poor
0
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    Luckington Prestige Cars
    Luckington Gables
    Frome
    Somerset
    BA11 3RQ

    Get in touch

    07889 971393
    http://www.luckingtonprestigecars.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Luckington Prestige Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more