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6 reviews from our car dealer reviews community
Leave a review for Luckington Prestige Cars

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6 reviews from our car dealer reviews community

Leave a review for Luckington Prestige Cars
Click on the stars to start your review
"Poor Service"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made an appointment to view a car at Luckington Prestige Cars and had verbal price agreement. Travelled 2 hours to location only to find the car had been sold!! They had sent me a text earlier stating that the car had been sold and tried to call however, however using the phone whilst driving is illegal. Trying to contact me is in my view irrelevant. I was lead to believed that I had an appointment, as such has first refusal over the car based on a conversation and gentleman’s agreement as such had no reason to suspect that the car would be sold prior to my arrival. They did when I contacted them provide a half-hearted apology. Very poor organisational skills, very poor customer service. I would suggest that if you deal with these people please ensure, as far as you can, that no other potential vendors are booked prior to you appointment. I would advise these guys to branch out into the estate agency business they would clean up!

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"Friendly, helpful no pressure service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Toyota Hilux invincible from Luckington Prestige Carsjust recently and the customer service provided by the guys there was outstanding. Nothing was too much trouble for them. The pickup was immaculate inside and out and just what I was after. I had a couple of issues regarding insurance with inflexible and "stuck in the dark ages" underwriters, but Luckington helped sort out these problems. I cannot fault their service one bit and hope that when the time comes for me to find my next vehicle they will have what I'm looking for. Thank you Luckington.

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"Eric Fleet"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Jaguar X type 2.2 Sovereign estate car from Luckington Prestige Cars. Upon arrival Simon showed the car to us, which was exactly as advertised immaculate. After a test drive a sensible part exchange figure was agreed for my car and the deal was made. Overall a very professional, knowledgeable, and honest company to deal with. Would recommend them.

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"Patrick Bate"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The experience of buying my car from Luckington Prestige Cars was a perfect example of how car traders should be. Great presentation of the vehicle on arrival, it was friendly and professional and all of my questions answered. I had owned the vehicle a Mercedes CLK for 2 weeks when it broke down. Simon (one of the partners) who had sold me the car could not have been more helpful The problem was sorted painlessly and efficiently. It was a problem that could not have been foreseen. Great Car, great after sales service. Would happily buy off them again. Very satisfied customer. Thank you. Pat Bate

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"Excellent value for money"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi from this dealership in April and the car was really good value for the small amount of miles on the clock. The salesman was a really nice guy, explained everything really well. The only thing is I do not have a service book for this car so I will have to have checks done but as long as everything is the way it was described I have no issues. I would recommend this garage to anyone.

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"Luckington Prestige Cars Review"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Luckington Prestige Cars sorted out my part exchange quickly with no hassle at all. From start to finish everything went smoothly, the car is holding up really well and I've been driving it a fair bit during the past 3 months. Overall very satisfied with my car and the service I received.

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Dealership Information

Luckington Prestige Cars is an Independent dealership that is based in Frome. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews4.5 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
1
Poor
0
Terrible
0

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Contact Information

Address

Luckington Prestige Cars
Newbury
Frome
Somerset
BA11 3RL

Get in touch

http://www.luckingtonprestigecars.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

83%
Would recommend this dealer to family and friends
83%
Thought the dealer was knowledgeable and helpful
83%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Luckington Prestige Cars

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