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10 reviews from our car dealer reviews community
Leave a review for Luke Robinson Prestige Ltd
Leave a review

10 reviews from our car dealer reviews community

Leave a review for Luke Robinson Prestige Ltd
Leave a review
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"BMW 125d Car Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From my first call with Luke to the day of the deal, he was very enthusiastic and patient with me. He provided me with all the information I wanted and sent over clear videos. Even after I expressed my concerns with him he understood where I was coming from and reassured me the whole way. Even though I asked a million questions he stayed very patient. He made the process so easy for me by delivering and taking my part exchange. He is a genuine car enthusiast which is great to see him passionate about his work. Even after the sale was done, he reached out to see if everything was okay and kept me in the loops with all remaining paperwork and bits. I wish Luke and his family all the best in their business.

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+0 Found this review helpful
"Car Purchase"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought a BMW from Luke today. The whole experience from the beginning to the end was really smooth. Luke contacted me promptly when I enquired via email about the car. He was extremely helpful with offering viewing dates and timings. Made a video for me a day prior to the viewing. I part exchanged my car to buy this one and the process was made very easy. He gave me plenty of time to check the car out and test drive it. He offered a very reasonable price for my car and was flexible with negotiating prices as well. All in all a great experience.

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"CORSA VXR - Purchase Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called Luke on a Monday at 12pm to ask him some questions about my new car, he answered them all really quickly and easily. The same day I asked Luke if he would be willing to stay open late for me so I could come and view the car in which he did this was 8pm. Luke advised no need to put a deposit down but I insisted I did and the car was described very accurately in comparison to his listing on Auto trader 6 days later, I went to pick up the car. It had been serviced with new oil, brake discs and pads and was fully valeted in and out. The only thing that was missing was some TPMS sensors which Luke was open about and had some ordered for me. These never showed up so I ordered my own and Luke happily paid me the cost. Overall my experience was great. At times Luke can take a while to get back to you but rest assured he will when he can. He is the main man of the business so at times he can be with customers/ delivering cars. Overall I would go back to Luke as I had a positive experience. In a few years, hopefully I will be back for an upgrade. I must also mention Luke took in my old car as Part Ex, which allowed me to easily collect my car without the need of worrying and bringing someone else and their car with me to collect. Thanks again for your time and patience with me Luke! I love the car and what an upgrade!

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+5 Found this review helpful
"Ford focus st"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really helpful company quality service and willing to help in anyway possible would purchase from them again 5 stars

"Best car purchase experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with Luke Robinson Prestige was hands down the best car purchase experience I have ever had in many years of buying cars! Luke went out of his way to facilitate and ensure that every part of the process went smoothly. In an age of declining service levels and attention to detail, this was really a pleasure. I will be back! Matt

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+4 Found this review helpful
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"*Exceptional Service Highly Recommend!*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

**Exceptional Service and Trustworthy Experience – I recently purchased an Audi RS3 from Luke Robinson Prestige LTD, and I can confidently say that it was one of the best car-buying experiences I've ever had. From the moment I first contacted them, the team demonstrated a level of professionalism and honesty that is often hard to find in the automotive industry. The communication was outstanding throughout the entire process. They were always prompt in answering my questions and provided all the information I needed to make an informed decision. I never felt pressured or rushed, and they made sure I was comfortable with every aspect of the purchase. What really stood out to me was how reliable and trustworthy they were. After finalizing the purchase, they arranged for the Audi RS3 to be delivered directly to my home. The delivery was smooth and on time, with no issues whatsoever. The car arrived in perfect condition, exactly as described, which gave me even more confidence in their service. Luke Robinson Prestige Ltd clearly values their customers and goes above and beyond to ensure satisfaction. If you're looking for a dependable and honest car dealer in the UK, I highly recommend them. They exceeded all my expectations, and I will definitely return for any future automotive needs.

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+4 Found this review helpful
"I’m incredibly happy with my purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Luke was incredible and went above and beyond for me to purchase my Ford Focus ST. The communication was fantastic as we were 160 miles away. We were updated constantly, and he exceeded our expectations of purchasing from him and the company. A genuine, honest car salesman... It was a pleasure to deal with him, and the warranty and follow-up customer service have given complete peace of mind. I couldn’t recommend this company more!!! I’m incredibly happy with my purchase.

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+6 Found this review helpful
"Amazing Company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing Company! Luke Robinson Prestige went above and beyond to get me the deal I wanted. Luke is such a friendly guy and couldn't do enough and met all my demands and more. I would 100% recommend this company to anyone. They just do everything, so professionals couldn't be happier. The communication throughout the whole process was second to none.

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+6 Found this review helpful
"Phenomenal customer service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phenomenal customer service! Me and my husband went in yesterday to pick up our Ford Focus ST-3. We were greeted by Luke. I am thrilled to have visited their showroom whilst purchasing our car. Amazing customer service! Brilliant overall.

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+8 Found this review helpful
"Exceptional Service – Highly Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Audi SQ7 from Luke Robinson Prestige LTD, and I can confidently say that it was one of the best car-buying experiences I've ever had. From the moment I first contacted them, the team demonstrated a level of professionalism and honesty that is often hard to find in the automotive industry. The communication was outstanding throughout the entire process. They were always prompt in answering my questions and provided all the information I needed to make an informed decision. I never felt pressured or rushed, and they made sure I was comfortable with every aspect of the purchase. What really stood out to me was how reliable and trustworthy they were. After finalising the purchase, they arranged for the Audi SQ7 to be delivered directly to my home. The delivery was smooth and on time, with no issues whatsoever. The car arrived in perfect condition, exactly as described, which gave me even more confidence in their service. Luke Robinson Prestige LTD clearly values their customers and goes above and beyond to ensure satisfaction. If you're looking for a dependable and honest car dealer in the UK, I highly recommend them. They exceeded all my expectations, and I will definitely return for any future automotive needs.

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+8 Found this review helpful
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Dealership Information

Luke Robinson Prestige Ltd is an Independent dealership that is based in Diss. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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  • Contact Information

    Address

    Luke Robinson Prestige Ltd
    Unit 28, Willow Farm, Allwood Green Rickinghall
    Diss
    Suffolk
    IP22 1LQ

    Get in touch

    (01379) 441135
    https://www.autotrader.co.uk/dealers/norfolk/diss/luke-robinson-prestige-10032185

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    Additional Information About Luke Robinson Prestige Ltd

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