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they asked for a £250 deposit, since we couldn't come straight away and when we arrived the van wouldn't start, it had to be jump started. I said that was awful and for the £11,000 they were asking for the van they should provide a new battery, 'don't worry,' the sales man said, 'it will all be checked before it's sold.' 'I don't want it checked, I want a new one,' I insisted. 'Not necessary.' the salesman repeated over and over again. I wasn't happy, but they took no notice. Then they did that corny old failing salesman technique of making you feel like you're privileged, that you're getting a special deal. 'Listen,' the salesman looked over his shoulder, 'I've just gotta see if my boss is standing there.' He muttered, implying that his boss wouldn't approve of this deal. 'If you buy our special long term service plan, I'll give you 5 years for the price of 3.' 'I'd rather have a new battery,' I said. 'Not necessary.' He said. 'And anyway, would you want someone else to have your old, possibly dodgy battery?" 'I think you should always put new batteries in all vans for the prices you charge.' I said. Silence. I came home and was so cross I looked elsewhere for a van and we found one just a few years older for £4,500. We decided to buy that one. But that wasn't the end for M4 vans. I asked for the deposit back. 'That van has been off the market a few days now....' I interrupted him. I knew where this was going. You do too don't you? 'If that money isn't back in the account by tomorrow I'm going straight to trading standards.' I said. The money was back and a receipt sent. They're your best friend when you're buying, but it'll be a different story afterwards.
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Recently purchased a van from m4 Swindon. Must commend there excellent service and communication throughout the sale. Van was in excellent condition with all the work promised done to a first class standard. Can not recommend Martin and the team enough at M4 vans. 👍
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Recently travelled from Aberdeen to purchase an Iveco dropside from M4 Van sales. Excellent, customer driven service from start to finish. A large and varied selection of vehicles too. My own vehicle was prepared to a very high standard and Mark the salesman looked after me from the initial phone call to the end with good old fashioned customer service. Highly recommend and M4 have secured my future fleet purchases.
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Lee was really great at M4 Van Centre. I got myself a great Citroen from them and it hasn't let me down once. Very pleased with the overall experience and I would recommend.
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If anyone needs a van i definately recommend this place. I have to travel quite far to get there and M4 Van Centre knocked off money off the road tax because of this Slightest small remark and they still get a 5 is that i dont know if it was them or person before, when i gave it a jet wash there was more scratch marks, no problem as its a used van and you expect it, probably gave it a TCut. Worth a look at this place
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M4 van sales are a used van and car dealership with over 30 years experience. Specialising in van sales with over 500 new and used models, they also have a range of sports and prestige cars available in stock. Their servicing centre offer servicing, MOT's, warranty repair, vehicle diagnostics and more. Finance packages can be arranged for buyers and nationwide delivery is available on vehicles sold at this dealership.
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Deals in: Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 4 | |
| Very Good | 0 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 1 |
M4 Van Centre
Coate
Swindon
Wiltshire
SN3 6AA
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