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23 reviews from our car dealer reviews community
Leave a review for Madeley Heath Motors
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23 reviews from our car dealer reviews community

Leave a review for Madeley Heath Motors
Leave a review
"Nightmare"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car from Madeley Heath Motors Oct 2015 were nice as pie as was paying for car up front and gave us free m.o.t and discount on service which i now think is a con to get u go back. Had my car serviced and m.o.t done here oct 2016 which came to £1000. But noticed over the next few days squeaking coming from the car so took it back and they said brakes were glazed over and then thought it had been sorted but started again few days later so took my car back again then they came back and said it needed new handbrake shoes £200. So i took my car to a local garage and was shocked to learn in the mechanic words most of the work from original m.o.t £670. Could not have been done from his professional opinion. Which I original thought was strange when my car is a 12 plate and shouldn't need that much work doing. Phone calls and emails not worked garage does not want to no. And now found few people who had same problems with the garage.

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"Volkswagen Beetle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am super happy with my car from Madeley Heath Motors. It's perfect. It was immaculate when I collected it and up to now I have had no issues with it at all and I've almost had the car for 6 months! The dealers were super helpful and the car is worth every penny. I would absolutely recommend this dealership, it was definitely worth the 300 mile trip!

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"Great experience"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vauxhall astra on the 24/01/17 , viewed it a week earlier and was left to look around it with no hassle from any salesman. Was dealt with by Aaron who let me take it out on my own with no pressure or sales patter . Gave me a reasonable price for my part exchange and a few minor jobs that needed doing prior to picking it up were done no problem , would highly recommend.

"Warren"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mercedes E class from Madeley Heath motors and they where very helpful they sorted the car out and was ready to drive home. The sales man was very polite and the service was excellent. I would recommend this dealership to anyone and everyone. Thank you

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"Mercedes buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would happily recommend Madeley Heath Motors I purchased a Mercedes Benz from here back in August. The car was just as described and up to now I have had no issues with it at all. The dealers were helpful and friendly and the car was a really good price.

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"They couldnt be bothered"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Today i thought i would take my son out to look for a new car for my wife, and although they had a good select of cars, i was left walking around outside for a good 20 minutes. 2 members of staff were walking around outside, and not one approached me to say hello! In the end i gave up and waked back to my car, only to be stared at by three members of staff from the staff room!! must have been a busy day! I went over to them and informed that if they want to sell cars they best actiuall speak to people! I was a potential customer! but not now!!!

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"Great experience"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a jaguar back in July. The car was is great! I have had no problems with it and it was a brilliant price. The were a few things that were advertised that were nit included but other than that I am really happy with everything. I would fully recommend this dealership to my friends and family.

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"MLN"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car earlier in the year, 7 months down the line the paint started to flake off my back bumper. I rang madeley Heath motors as the car was still under manufacturer warranty and they said they would help with any issues while under this warranty. I rang them up telling them about the problem and while on the phone to them I remembered they touched part of the bumper up before I purchased it, while on the phone they denied they did any work on my car and left me to sort this problem through the main manufacture dealership. The guy I spoke to on the phone was also very rude and unhelpful! Would not recommend going there to anyone.

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"poor"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this dealership in May. The car was in poor condition and had 4 different sized tyres, a bad repaint that had not been mentioned and 2 of the back lights didn't work. I would not buy anything from here again.

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"Hugh Ferrier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really impressed with Madely Heath Motors and the way they treat their customers and the quality and range of their stock.They are very professional company and know what they are doing ,they employ great mature and knowledgeable staff. You don't come across many used vehicle operations like them they really put the customer first. I would not hesitate to recommend to any of my family or friends

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Dealership Information

MADELEY HEATH MOTORS

Madeley Heath Motors is now in its third generation, with over 40 years of experience in dealing with motor vehicles.

Through hard work and commitment, we have won many awards for outstanding customer service. The team here are dedicated to bringing first-class customer service at Internet prices, meaning that quality and satisfaction are never sacrificed

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1974

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews4.1 out of 5 stars — Rated Very Good
Excellent
16
Very Good
2
Average
1
Poor
1
Terrible
3

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  • Contact Information

    Address

    Madeley Heath Motors
    Keele Road
    Newcastle
    Staffordshire
    ST5 5AL

    Get in touch

    01782 750959
    http://www.madeleyheathmotors.co.uk/

    Opening times
    Mon 9.00am to 7.00pm
    Tue 9.00am to 7.00pm
    Wed 9.00am to 7.00pm
    Thu 9.00am to 7.00pm
    Fri 9.00am to 7.00pm
    Sat 9.00am to 5.00pm
    Sun 10.00 to 5.00pm

    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Madeley Heath Motors

    Company Formed: 1974
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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