Car Dealer Reviews is an
official partner of Auto Trader
I could write a 3 month report on how bad the service department is at Kia Maidstone. I have had to have a whole host of work done on my car - all under warranty. It should have taken a few days. I originally took it in in November and it is still not repaired. They never keep you up to date, never apologise for their mistakes, never listen to a word you say and lie to your face. All i ask from a garage is honesty and a safe car. This place will provide neither. Take your car somewhere else for your own sanity.
I will start my review of Maidstone Kia by pointing out that Kia cars advertise a 7 year warranty. We were told our brand new ceed 4tech would deliver 50 mpg ours did 29 mpg from new. The radio is not a dab radio, the heated seats did not work and the parking sensors were faulty. Kia Maidstone wanted to charge to their faults. Their 7 year warranty did not work after 7 days. The car has lost £11000 in value over 18 months. We would not recommend Kia head office neither would we recommend Kia Maidstone, they I have been told have a high turnover of staff in their branch. We found Kia Lifestyle in Tunbridge Wells more helpful and professional but would we buy another Kia? Definitely not.
Reviewer has confirmed their email address
Maidstone Kia is an Franchise dealership that is based in Aylesford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Deals in: Cars
There aren't currently any photos for Maidstone Kia, help complete this page by uploading your own.
What photos are right?
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.