175 reviews from our car dealer reviews community
Leave a review for Mainline UK
Leave a review

175 reviews from our car dealer reviews community

Leave a review for Mainline UK
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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car has been very good no problem with it all. The staff were great, very helpful - my daughter has used them before and recommended them to me. I'd give them 5 stars they were perfect.

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole process from start to finish was perfect, I can't complain. I was really impressed with the staff, all friendly and willing to help. I am also happy with my new car, no issues at all, drives great, would definitely use Mainline again, and recommend them to others!

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"Room for improvement"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It has been a neutral experience with Mainline. A few things kept coming up one after another, which affected my overall experience. We asked for a spare tyre before buying the car, and while they did include one, it turned out to be for a different car, not mine, when I actually needed it. There was also rust under the black box, which they said they would sort out. However, they didn’t, and now a piece of rust in the corner has snapped off. There are also some issues with the windscreen wipers. All these things added together have negatively impacted my experience with them. This is a shame because I do love the car and there was nothing wrong with the service itself. I just feel there is room for improvement and things should be double checked more carefully.

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"Recommended so many times"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No overpersuavesness. Left me to browse yet knowledgable and helpful at the same time. Have recommended you guys so many times.

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"Great level of professionalism"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They went above and beyond for me. Very professional staff. The whole process was great, and they made sure everything was sorted before I left. I’m really pleased with my new car. I would definitely use them again. Highly recommend!

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"First car buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Mainline to purchase my first ever car. It was a bit of a daunting experience to begin with, but the staff made it so enjoyable for me. They made sure I understood everything and didn't rush me at all. Any questions I had were answered, and they even helped me sort my finance, which was really appreciated. The car I went for — I am in love with it. I would highly recommend if you are looking to purchase your first car.

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"I'm really thankful of the staffs help"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5, really good service and staff helped make this a quick but easy sale. The car has ran fine since it's purchase.

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"fab customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 very smooth professional process fab customer service

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"Returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the fourth car I’ve had from Mainline now. They are a very reputable dealership in my eyes, and I would go back to these guys time and time again over any other main dealer. The customer service is always fantastic. As expected, second-hand cars can’t always be perfect, but they always make sure that if anything needs doing, it gets done. I had a few small issues with the car when I bought it, but this happened over the bank holiday weekend. They got me booked in for the Tuesday and sorted everything to a high standard. I always deal with Julian each time I buy a vehicle, and his level of customer service is 100% every time. I wouldn’t recommend anywhere else and have even sent a few of my friends to Mainline. Truly the best of the best.

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"10/10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car is spot-on, I knew what I wanted I went in and it was a quick process, no messing about no pressure or pushiness to go for anything else. It was a nice ordeal, honestly the staff were 10/10

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Dealership Information

40 years dealing in quality used cars with a personal & professional service from a family owned & run dealership. Based off the A1 right next to Metrocentre in Dunston Gateshead, Newcastle

Welcome to Mainline UK, offering huge savings on used cars in Gateshead

With an extensive range of used cars featuring all makes and models including BMW to Audi and Ford to Vauxhall. Mainline UK can provide the right car at the right price. With so much choice on used cars why go anywhere else? Get the best prices and widest choice on quality used cars in Gateshead, contact us today!

We offer a wide range of services including Used Vehicle Sales, Warranties, Finance and Part Exchange.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
175 reviews4.9 out of 5 stars — Rated Excellent
Excellent
163
Very Good
8
Average
1
Poor
0
Terrible
2

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  • Contact Information

    Address

    Mainline UK
    Metrocentre East Business Park Waterside Drive
    Newcastle Upon Tyne
    Tyne and Wear
    NE11 9HU

    Get in touch

    0191 4605070
    http://www.mainlineuksales.co.uk

    Opening times
    Mon 9:00 - 17:45
    Tue 9:00 - 17:45
    Wed 9:00 - 17:45
    Thu 9:00 - 17:45
    Fri 9:00 - 17:45
    Sat 9:00 - 17:00
    Sun 10:30 - 16:00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mainline UK

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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