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9 reviews from our car dealer reviews community
Leave a review for Mainline UK

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9 reviews from our car dealer reviews community

Leave a review for Mainline UK
Click on the stars to start your review
"worst experience ever"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased car in Sept, noticed oil leak so took it to local garage to me, thry were appalled at the bodge job that had been done on it. Was told £3000 plus to fix it. No reply to my emails or calls

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"Spot on Audi! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All has been spot on with the Audi I bought from Mainline in April. I came across them through my finance provider and its been a trouble free experience. I recommend a visit!

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"Never use again"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would advise you read the reviews very carefully about Mainline UK, they are good at talking until you purchase and the after service is appalling never listen to the customer and speak over you or tell you to have a coffee and ring back I will never use a back street garage again main dealer from now on.

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+1 Found this review helpful
"repeat buyer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ive been dealing with Mainline UK for over 10 years. Had numerous cars. they have always been very helpful and quick to resolve any problems !! Keep up the good work!

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"Never EVER buy a car from Mainline UK"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had the worst experience ever from this company.... I was warned not to buy a car from them as the aftercare if anything goes wrong is terrible. They didn't want to know about the problems that I was experiencing with my car that I had purchased from them. In the end I had to fork out £600 to get my car fixed even though it was still under 'apparent' warranty. NEVER EVER BUY FROM THESE!!!

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"Crag was very helpful "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In September I went to Mainline UK to purchase an Audi A3 that I saw online. I am really happy I did! I have had no major issues and the car is perfect. It had been nicely cleaned when I got it and it was a brilliant price. I would highly recommend this dealership.

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"Honda Buyer"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Honda Civic back in July from Mainline UK and I am really happy with it. It was clean and in very good condition and I have had no issues with it all. The dealers were extremely knowledgeable and very helpful and I would definitely recommend them to my friends and family.

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"Excellent customer service and after care"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mainline Uk were excellent, they were very helpful and really go out of their way to make you feel comfortable and they don't put any pressure on you at all. I purchased a Ford Zetec back in June and up to now I have only had one issue but they sorted it straight away no bother at all. I have already recommended this dealership to a few fiends and will continue to do so.

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"poor experience"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very poor experience, numerous issues with the car that weren't resolved, the communication and the customer service was poor and I had to get the finance company involved in the end.

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+3 Found this review helpful

MAUREEN SMITH in response to poor experience

Having same problems now did finance sort it? Thanks

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Dealership Information

Mainline UK are a used car dealership based in Gateshead. They are open 7 days a week and offer finance and part ex options. 

If you have purchased a vehicle from Mainline Uk, Please share your experiene with us and leave a review. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.2 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
4

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Contact Information

Address

Mainline UK
Metrocentre East Business Park Waterside Drive
Gateshead
Tyne And Wear
NE11 9HU

Get in touch

0191 4605070
http://www.mainlineuksales.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

55%
Would recommend this dealer to family and friends
55%
Thought the dealer was knowledgeable and helpful
50%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Mainline UK

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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