182 reviews from our car dealer reviews community
Leave a review for Mainline UK
Leave a review

182 reviews from our car dealer reviews community

Leave a review for Mainline UK
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" Excellent condition"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love the Fiat. It is in excellent condition and was very well presented when I went to collect it from Mainline UK.

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"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything has been great with the car, and the dealership was spot on.

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"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a great experience at Mainline UK after coming across them online. Along with the excellent service, the vehicle I bought has been spot on.

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"Very helpful"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It is my first time purchasing from Mainline UK and I am happy with how everything went. The salesman was really helpful and took me through all the features of the car. I have a warning light on my dashboard that I am going to contact them about, but other than this it has all been good.

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"Really pleased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been going to Mainline UK for years and I am always happy with the customer service they provide. I really wanted a Mercedes A180, so I am really pleased with it and have been enjoying it since the purchase.

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"Nice quick turnaround"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything has been spot on with the Mercedes A200, and my experience at the dealership was a nice quick turnaround.

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"5 star service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very pleased with the service at Mainline, it was a simple straightforward process. I have had the car just over a month now and no issues at all I am really enjoying it.

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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car has been very good no problem with it all. The staff were great, very helpful - my daughter has used them before and recommended them to me. I'd give them 5 stars they were perfect.

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole process from start to finish was perfect, I can't complain. I was really impressed with the staff, all friendly and willing to help. I am also happy with my new car, no issues at all, drives great, would definitely use Mainline again, and recommend them to others!

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"Room for improvement"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It has been a neutral experience with Mainline. A few things kept coming up one after another, which affected my overall experience. We asked for a spare tyre before buying the car, and while they did include one, it turned out to be for a different car, not mine, when I actually needed it. There was also rust under the black box, which they said they would sort out. However, they didn’t, and now a piece of rust in the corner has snapped off. There are also some issues with the windscreen wipers. All these things added together have negatively impacted my experience with them. This is a shame because I do love the car and there was nothing wrong with the service itself. I just feel there is room for improvement and things should be double checked more carefully.

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Dealership Information

40 years dealing in quality used cars with a personal & professional service from a family owned & run dealership. Based off the A1 right next to Metrocentre in Dunston Gateshead, Newcastle

Welcome to Mainline UK, offering huge savings on used cars in Gateshead

With an extensive range of used cars featuring all makes and models including BMW to Audi and Ford to Vauxhall. Mainline UK can provide the right car at the right price. With so much choice on used cars why go anywhere else? Get the best prices and widest choice on quality used cars in Gateshead, contact us today!

We offer a wide range of services including Used Vehicle Sales, Warranties, Finance and Part Exchange.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
182 reviews4.9 out of 5 stars — Rated Excellent
Excellent
170
Very Good
9
Average
1
Poor
0
Terrible
2

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  • Contact Information

    Address

    Mainline UK
    Metrocentre East Business Park Waterside Drive
    Newcastle Upon Tyne
    Tyne and Wear
    NE11 9HU

    Get in touch

    0191 4605070
    http://www.mainlineuksales.co.uk

    Opening times
    Mon 9:00 - 17:45
    Tue 9:00 - 17:45
    Wed 9:00 - 17:45
    Thu 9:00 - 17:45
    Fri 9:00 - 17:45
    Sat 9:00 - 17:00
    Sun 10:30 - 16:00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mainline UK

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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