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100 reviews from our car dealer reviews community
Leave a review for Mainline UK
Leave a review

100 reviews from our car dealer reviews community

Leave a review for Mainline UK
Leave a review
"Faulty cars "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid this dealership at all costs. They initially completed an MOT that identified faulty brakes. They insisted they repaired this, they allowed us to drive 1 hour home with this car that still had faulty brakes. Took the car back to repair, I then took the car to an independent garage who found a snapped time belt, car was leaking oil & washer snapped. £271.08 in repairs to a car they should have done. Refused to cover costs, had two occasions to find faults and they didn’t. They sell faulty, damaged cars I would totally avoid.

"Brill service!!!!!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought our Nissan Juke from Mainline UK,had a few niggles which was no fault of the dealership and these guys went above and the call of duty .outstanding service and friendly too .highly recommended (the lad who left his keys in the car)thanks again .

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"Accident Damaged Vehicles"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BEWARE! Sold me a car with accident damage. It had been repaired, but not properly, but "good" enough so that I didn't notice when I picked the car up. A few days after getting the car home I noticed that the light didn't reflect correctly on the rear bumper and it had lots of filler cracks. I then noticed the panel lines around the boot were not equal so the bumper was definitely buckled. When I'd just spent almost £20,000 on a car I didn't expect to have these issues. I approached them very politely and asked if they'd been willing to correct the repair as it wasn't to a good enough standard. The salesman, Craig, told me he'd been over every inch of the car and couldn't find anything wrong with it and couldn't believe the car was almost 4 years old. He since denies this fact and became very "unfriendly" when I brought this up. Because I was worried that there was potential structural damage to the vehicle, I got the car into a body shop and ended up having to spend £800 to get the bumper put right. The body shop said the bumper SHOULD NEVER HAVE BEEN REPAIRED and should have been replaced; they showed me that there was almost 2 inches of filler in the bumper and it'd received significant damaged. All this company's response was that the car is HPI clear and as far as they're concerned it's never been in an accident and it's not there problem. Mainline UK seem really friendly and nice, until you catch them out! AVOID!

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+1 Found this review helpful
"Great company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had 3 cars from these guys now. Nothing was ever too much. Had a few minor issues . They were sorted out very quickly . Thanks again guys

"Excellent service from beginning to end."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service. Mainline UK were easy to deal with, honest and reliable. Could not ask for more.

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"Spot on Audi! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All has been spot on with the Audi I bought from Mainline in April. I came across them through my finance provider and its been a trouble free experience. I recommend a visit!

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+0 Found this review helpful
"repeat buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ive been dealing with Mainline UK for over 10 years. Had numerous cars. they have always been very helpful and quick to resolve any problems !! Keep up the good work!

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"Crag was very helpful "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In September I went to Mainline UK to purchase an Audi A3 that I saw online. I am really happy I did! I have had no major issues and the car is perfect. It had been nicely cleaned when I got it and it was a brilliant price. I would highly recommend this dealership.

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"Honda Buyer"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Honda Civic back in July from Mainline UK and I am really happy with it. It was clean and in very good condition and I have had no issues with it all. The dealers were extremely knowledgeable and very helpful and I would definitely recommend them to my friends and family.

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+4 Found this review helpful
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"Excellent customer service and after care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mainline Uk were excellent, they were very helpful and really go out of their way to make you feel comfortable and they don't put any pressure on you at all. I purchased a Ford Zetec back in June and up to now I have only had one issue but they sorted it straight away no bother at all. I have already recommended this dealership to a few fiends and will continue to do so.

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Dealership Information

40 years dealing in quality used cars with a personal & professional service from a family owned & run dealership. Based off the A1 right next to Metrocentre in Dunston Gateshead, Newcastle

Welcome to Mainline UK, offering huge savings on used cars in Gateshead

With an extensive range of used cars featuring all makes and models including BMW to Audi and Ford to Vauxhall. Mainline UK can provide the right car at the right price. With so much choice on used cars why go anywhere else? Get the best prices and widest choice on quality used cars in Gateshead, contact us today!

We offer a wide range of services including Used Vehicle Sales, Warranties, Finance and Part Exchange.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
100 reviews4.8 out of 5 stars — Rated Excellent
Excellent
92
Very Good
6
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Mainline UK
    Metrocentre East Business Park Waterside Drive
    Gateshead
    Tyne and Wear
    NE11 9HU

    Get in touch

    0191 4605070
    http://www.mainlineuksales.co.uk

    Opening times
    Mon 9:00 - 17:45
    Tue 9:00 - 17:45
    Wed 9:00 - 17:45
    Thu 9:00 - 17:45
    Fri 9:00 - 17:45
    Sat 9:00 - 17:00
    Sun 10:30 - 16:00

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Mainline UK

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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