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Paid a £99 deposit for a deal that was miss advertised for a Jeep Compass, 3 weeks later i am still trying to get get my money back
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Apon arrival at the dealer ship I was told that the mercedes-benz I came to view was on some farm down the road. I thought this was abit stange but went anyway as I travelled 30 miles to get there. Anyway this mercedes was buried under a tree at the back of the yard. Things seemed OK with car. Put a deposit down and was told to come back in a weeks time. 2 days before due to pick up and I'm told car is not ready and won't parts for it till the following mid week. I was also told if I no longer want the car to inform the deal so that they can cancel the parts to fix the car. I am still waiting for the car. 2 weeks later. Very disappointed with this dealer.
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Bought my new car, absolutely brilliant service, Jamie was the person I dealt with, communication was spot on, even down to exact time of phone calls, very helpful, nothing to much trouble, really down to earth. I would defo rate this garage as second to none, even Michele is brill, she’s hilarious. Thankyou so much, much appreciated.
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Paid over £300 for my car to be delivered after buying from Mangoletsi. It arrived with both front window wiper blades broken, the fuel light on and no mats. Tried emailing Jamie who we dealt with but have been ignored. The car has a rattling noise now coming from the front, won’t bother wasting my time trying to contact them about that. The car came covered in Mangoletsi stickers, they’ve all been removed, I won’t be advertising or recommending this car dealer!
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Word to the wise of anyone who is thinking of buying a new or used car from Mangoletsi Knutsford. In a word Don't you'll regret it as after sales service and customer services if you have an issue is non existent. Don't say I haven't warned you.
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MANGOLETSI and in particular the dealer principal Simon Taylor are outstanding, the best customer service I have had the pleasure to receive from a dealership of any kind in years could not recommend them more highly, Simon leads by example from the top and this is the best way to run a successful business many thanks MANGOLETSI!! Highly recommended!!
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Nothing too much trouble. People are great, from salesperson through to click and collect
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They kept my Jeep for 2 months till they finally fixed it and in the end although I paid a massive a bill they forgot to adjust the gearbox so I had to return my car and loose 2 more days.... Very costly for such a cheap service. You can never get through as they don't answer the phone. Most of them are too posh to deal with customers but their service is the worst!
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Tried for 2 days to get through but they won't answer the phone
Make sure all paperwork is in order before taking delivery. Make sure they are in pocession of the V5. Took a long while & lots of calls / messages to get V5. Previous owner at fault but dealership should be aware of these sorts of problems. However I'm very pleased with the car, so far.
Reviewer has confirmed their email address
Mangoletsi Knutsford is based in Cheshire and is a new and used car dealership specialising in Alfa romeo, Subaru, Citroen and Fiat cars. This dealership also provides motability, commercial and business sales to customers nationwide. Monthly payment options can be arranged. This car dealership has a range of after sales services on site including servicing, parts and warranty options.
Car Dealer Reviews would love to hear from any previous customers of Mangoletsi, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
| Excellent | 18 | |
| Very Good | 0 | |
| Average | 5 | |
| Poor | 15 | |
| Terrible | 20 |
Mangoletsi Knutsford
London Road
Knutsford
Cheshire West and Chester
WA16 9NS
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