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We had a slight problem with a fuel cap filler flap, phoned Service Dept, they agreed it needed replacing under warranty. Part was ordered, painted to match then I was phoned to agree an appt time. Flap was fitted while I waited at no charge AND the car was washed and valeted all within 40 mins. Very impressed with Mangoletsi Knutsford. Mike
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We currently have an Alfa Romeo Giulietta with Mangoletsi Knutsford but after recently starting a family we were tempted by the offers they sent us for the Jeep Compass. We live approximately 1 hours drive away from Mangoletsi so we initially enquired over the gone to asses if this was something that was an option financially, unfortunately despite sending us countless marketing emails with car offers they seemed unable to return a phone call to give us any further information and prices. After chasing this for a week we finally got some figures from them and arranged an appointment to go and test drive a car the following weekend. We were excited to go for the test drive and organised the food our 8 month old baby would need while we were out. We arrived at Mangoletsi, had a quick walk round and a look at the cars and then went to find a staff member, we informed them we had an appointment with Leigh and we were told he was with a customer but another staff member would help us. This was no problem and the guy helping us was great, he ran through the details and said he would organise a car to take us for a drive. He came back after a few minutes to inform us that there was not a car available for us to drive despite having had an appointment to do so. He gave his apologies and after spending about ten minutes there we drove an hour back home with our baby after completely wasting a day of our weekend. There is a very good chance that we would have purchased a car had one been available to drive but after this level of service we will not be returning to Mangoletsi. I would not recommend them to any prospective customers. I have no idea how they sell the higher end models when their service is so lacking.
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This is the worst experience I've ever had buying a used car the only thing Mangoletsi are interested in is getting your money off you and they will lie to do this I bought a 2014 Skoda from a salesman called Paul he told me on the phone before I went to see the car it had 2 previous keepers and full service history with 3 stamps in the book so I test drove the car and liked it he told me the car would be valeted before I collected and I went ahead with the purchase this is when the problems started I was told by him I couldn't collect the car on a weekend as they don't give cars out on a weekend then when I went to collect the car Paul was round the back of the garage jet washing the car because it hadn't been valeted I then got in the car and there was literally no diesel in it at all I got home and decided I would vacuum the car as it was new to me and I wanted it to be like new I noticed in the glove box there was no service history or an MOT certificate I had been through the whole car when I cleaned it so I knew they weren't anywhere in the car so phoned Paul to be met with an arrogant attitude telling me they must be in the car and have I checked in the glove box have I checked here have I checked there I even went out to the car while he was on the phone even though I knew they weren't in there he then said it must be in the service department and he would get the posted to me in the coming week I waited and waited but never received anything meanwhile the logbook turned up with my name spelt wrong and number of former keepers was 3 so he'd lied about this I started to think has he lied about the service history and 2 months on it seems the answer is yes he had lied about the service history I've also been dealing with a sales manager called Dave king who is full of himself on the phone but when you get face to face seems to change his attitude I've never spent as much money as I did with this car and they both have made me feel so angry at times the customer care is 0 out of 10 they even told me to take the car back for a refund even though I'd spent money on the car which I wouldn't get back and would leave me without transport to get to work and my family around I wish they hadn't lied about the service history and former keepers as it would have saved me time and the stress that I've had over Christmas please please think carefully before you buy from this company and always make sure you have everything you should before you leave the garage
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My car was serviced by Mangoletsi in Knutsford, the car was collected and delivered back by a lovely young man. The car was returned to me with a fault, the warning for low tyre pressure was on which it wasn’t before the service. I went to go out in it and it wouldn’t start. I rang Mangoletsi who said to contact fiat direct. Which I did the breakdown man was prompt and very nice. He had to tow it to Mangoletsi because the batterie was draining too quick. I requested a courtesy car as it wasn’t going to be looked at till Monday and it was Friday Was told they didn’t have a courtesy car and it wasn’t company policy.
We have bought several trade cars from Mangoletsi, all cars were as described. meet and greeted by Dave Wright, who is always cheerful and very helpful. cars are always ready along with all paper work and keys waiting and ready to go. very professional service. Steve. SVS CAR SALES.
Brought a used car from Mangoletsi Knutsford in good faith only to find it has a major issue which will cost me hundreds and their attitude is 'it's not their problem' Find another dealer as the reviews all suggest and save yourself the hassle.
Reviewer has confirmed their email address
Went to Mangoletis Knutsford today from stoke former platts customer this dealer ship is not worth going to we spent over 30min in showroom not even spoken to not like it was busy there ,probably dont need money wont be going back.
I can’t advise strongly enough to never ever purchase a vehicle from Mangoletsi in Knutsford. Bought a Fiat 500X 65 plate, in the 6 months of owning it encountered these problems: Faulty parking brake Broken air conditioning Screen wash leaking into rear passanher footwell Coolant leaking & car overheating Computer problems False warning lights I really don’t believe any pre-sale checks were carried out. They are very happy to take your money but don’t expect much after buying from them. Never ever again!!
Reviewer has confirmed their email address
I bought a car from Mangoletsi many years ago and their service was rubbish, I swore I would never buy another from them but they had what I wanted and I thought they could not get worse. How wrong can you be. Despite people telling me they are bad I still went ahead. I have had issues with he car that they managed to dodge the bullet on and basically fobbed me off, I say again, Never again!
Useless. Just driven down to test drive a new Abarth. Rang ahead to ensure they had one available before setting off. Arrived and completed all the forms. Salesman then spends 30 minutes huffing and puffing round the forecourt as he doesn’t seem to know anything about the cars he has in stock. Finally told he doesn’t have anything and just walks off.
Mangoletsi Knutsford is based in Cheshire and is a new and used car dealership specialising in Alfa romeo, Subaru, Citroen and Fiat cars. This dealership also provides motability, commercial and business sales to customers nationwide. Monthly payment options can be arranged. This car dealership has a range of after sales services on site including servicing, parts and warranty options.
Car Dealer Reviews would love to hear from any previous customers of Mangoletsi, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Deals in: Cars, Vans
Manufacturers: Alfa Romeo, Fiat
Franchise Dealership
| Excellent | 11 | |
| Very Good | 0 | |
| Average | 4 | |
| Poor | 5 | |
| Terrible | 8 |
Mangoletsi Knutsford
London Road
Allostock
Knutsford
Cheshire
WA16 9NS
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