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8 reviews from our car dealer reviews community
Leave a review for Mangoletsi Knutsford

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8 reviews from our car dealer reviews community

Leave a review for Mangoletsi Knutsford
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"Nightmare from Start to finish"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Purchased a 2nd hand top of the range Mercedes from Mangoletsi. I pointed out to the salesman when viewing the car that the paint on the tailgate seemed different shade. He tried to assure me it was due to different material i.e. plastic etc. As i have restored & detailed many vehicles I pointed out to him this wasn't true & i suspected maybe the car had at some point had a new tailgate or paintwork. However i decided it was still a car to buy as it fitted our needs & I could always correct the shade difference if it bothered me during ownership. I pointed out that i was very particular & the car needed valeting & detailing before collection. Upon collection the level of detailing & cleanliness was less satisfactory than a roadside £8 job offered by many in the area. Picking the vehicle up at the close of business we preceded home. Within 2-3miles i was created with a warning light warning of deflated tyres. I proceeded to the nearest filling station to top up said tyres x 3. The PCL fitting would not fit as the valves fitted were too short & could therefore never have been checked during any supposed PDI inspection. I had the tyres checked at a local specialist as they lost air over night & could only be inflated with a clip on type inflator ( i purchased a 12 volt unit to keep it going). I had to have 4 valves and sender units replaced (£100). Within weeks the parking sensors were warning for no reason, the tailgate would not perform electrically as is should. After 2 months the vehicle was taken in for new struts to the tailgate and new sensors. Mangoletsi couldn't correct the issues so sent it to Mercedes. Mercedes has the car for 4 weeks before Mangoletsi then sent it to Cheshire body repairs. Another 4 weeks to replace the struts, replace wiring that was damaged by water. The car came back to me with my roof bar & bike rack keys missing. Within 4 days the same issues returned but at a greater level of failure. I instructed the finance company of the issues & Mangoletsi were requested to take the vehicle back. I have ended up out of pocket due to a VERY bad dealer experience. The worst experience from a dealer in 35 years of motoring & over 60+ cars. My original fears of the tailgate issues should have made me walk away. I will continue to seek my outstanding funds. Please stay away from a very incapable dealer, from sales to customer service they really are as poor it get. I can only imagine they will resell the Mercedes ML300 White SA11 GGJ again. DO NOT BUY THIS CAR. the boot area has had water inside for 3 months undetected. Problems will certainly continue to plague what normally are a fantastic car.

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"Absolutely fabulous"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
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I was put in touch with Mangoletsi via carwow as my local fiat dealer couldn't (or wouldn't) help. Gary has been absolutely fabulous and I cannot thank him enough for finding my new car and even delivering it my place of work. From my initial contact to receiving my fiat 500 it has been a total of 8 days. Thanks Gary - you deserve the 5 stars!

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"Absolute disgrace - keep away"
1.4 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

Lets be clear here. If I could have given no stars, I would! This issue goes back a couple of years, but as we have just had to pay a further £1,500 which makes a total of over £2,000 in two years, in keeping this used Mito on the road, it has reared it's ugly head again. Poor, unprofessional, rude salesman, gave incorrect information during sales process, didn't know the company policy, no customer skills whatsoever unless you include winding people up! As you can see from above - very poor deal on what has proved to be a heap of a car! Gave back word on promise 'approved used' saying it didn't qualify after deposit paid. Had to fight them for everything. Delays on delivering car, using every excuse in the book, and had to make many phone calls. Very unprofessional. Should have walked away from this one. More fool me. Won't go near again, and will recommend to others, to steer clear!

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"If it sounds too good to be true then is"
1.6 out of 5 stars See
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I was reeled in with a deal not to miss by Mangoletsi Knutsford. I didn't want a new car or finance but ended up with both. The deal seemed great so I went along with it. As the days passed the deal kept changing and looked less and less appealing. The salesmanship was unprofessional and he made elementary mistakes about specifications of cars. Wouldn't go near them again.

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"Steve Davies"
3 out of 5 stars See
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I have a 2014 Giuietta which has a sound problem on the audio system. I booked the car in to be checked.The car is within warranty and bought from Mangoletsi.. On arrival I was informed that if the diagnostic check found nothing I would have to pay £45, this was not mentioned when I booked the car in. Considering that Mangoletsi are the Alfa agents and the car is under warranty I am disgusted that they expect the customer to pay for their in ability to find a fault. Needless to say I won't consider dealing with them again and certainly would not recommend them. This is not what I would call Customer Service!

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"Painless"
1 out of 5 stars See
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From the opening line of the 'salesman' when we first sat down "We operate like any car warehouse, we only make a couple hundred pounds on each car..", to the fact that he wanted to 'test drive' the car we were considering part-ex-ing before allowing us to even look at the cars we were interested in, to spending more time on trying to knock down the price on the potential trade-in than actually treating us like customers and understanding what we actually wanted left my wife and I feeling that we were very much in their 'sausage sales machine'. They do have some nice cars but unless you go expecting the same experience you'll do what we did and walk away. Avoid.

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"happy buyer"
4.8 out of 5 stars See
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I had a great experience at Mangoletsi in Knutsford, they weren't pushy or salesman like at all, they were down to earth and easy to get on with. The prices were better than I'd seen elsewhere and I've already recommended them to friends.

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"walks66"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mangoletsi were sound to deal with, There was a slight delay in having funds sent to pay the garage, during this time I had already chosen my car and Mangoletsi were great as they held the car for me and took it off sale The best part is that without me even needing to haggle a price they knocked some money off which i thought was quality Ive had no issues with the car since purchase, thank you

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Dealership Information

Mangoletsi Knutsford is based in Cheshire and is a new and used car dealership specialising in Alfa romeo, Subaru, Citroen and Fiat cars. This dealership also provides motability, commercial and business sales to customers nationwide. Monthly payment options can be arranged. This car dealership has a range of after sales services on site including servicing, parts and warranty options.

Car Dealer Reviews would love to hear from any previous customers of Mangoletsi, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars, Vans
Manufacturers: Alfa Romeo, Fiat
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews2.9 out of 5 stars — Rated Average
Excellent
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Very Good
0
Average
1
Poor
2
Terrible
2

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Contact Information

Address

Mangoletsi Knutsford
London Road
Allostock
Knutsford
Cheshire
WA16 9NS

Get in touch

01565 722899
http://www.mangoletsi.com

Opening times

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Dealership Statistics

37%
Would recommend this dealer to family and friends
37%
Thought the dealer was knowledgeable and helpful
33%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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