I bought a car from this dealer just before Christmas but when it arrived there was no service history or paperwork as shown online. I have tried to contact them every day for 2 weeks and am told that someone will get back to me but no one does. It would seem once you'be paid they don't care about you at all! Really really bad customer service!!! Don't use!

Just spent 1 hour driving to view a car which we made an appointment to view. When we turned up the salesman decided to inform us during our allocated time that someone else had made an appointment to view the same car and was on a test drive during our appointment. A phone call would of been much appreciated to save us the long wasted journey. An apology would’ve been appreciated after the major disappointment!

Second time that I have contacted dealers about different cars but both times dealer is totally dishonest about description and pricing of vehicles. Latest was last night when I saw a s-cross preregisterd 20 plate at 12,900. Tried to buy it but surprise surprise vehicle wasn't available apparently for 90 days and by the next day it had gone up to 21,795 with no explanation or contact from dealer. TOTALLY DISHONEST

The dealers here lie about their vehicles, tell you anything to get you to purchase even if that includes lying and leaving out vital information. They have taken advantage of vulnerable customers with disabilities, leaving them with vehicles they cannot drive and then avoid all responsibility for their lies, deceit and disgusting behaviour. These dealers should be being investigated. If I could stop anyone going through what I've been through I would. There are plenty of honest car dealers who will not lie, so go elsewhere and avoid this dealership AT ALL COSTS.

Fraser Hudson MD saved the day.... all the managers & advisors in his business had 4 weeks to address a small issue of a second key....No one took ownership but promised a lot. Sadly i had to call the MD Fraser who dealt with it within 10 minutes. All i wanted was some honesty from people & it took a call to the MD to get it. The sales process was simple & the car delivered as described, so had no issues at all. What a pity that all that was about to go down the pan had the MD not got involved, something i am sure he did not mind doing but should not have had to with so many highly paid people around him...

emailed em 3 times, spoke to online chat and booked a call to buy a car with part ex, still no call back.... Won't waste my time, if they can't be bothered to clall you what the hell would their aftersales be like!! I can see why they have such low feedback, I should have checked first

From picking up our used car from mangoletsi in Knutsford I noticed that the tank had so little petrol I could barely get back to Macclesfield. Nice. No car manual was supplied with the car and despite calling them and speaking to personnel in Knutsford multiple times, where they promised it would be sent I have never recieved it. I included servicing and an expensive extended warranty. This I think is sub contracted to a third party. I would strongly advise you to read fully all the documents, contracts detail etc. around this. If there is a fault and the fault turns out not to be covered under the warranty you will be charged for the exploratory work, not cheap. They do a full service before they sell you a used car but if you discover any issues with the car take it back immediately after purchase otherwise you may be stuck with the above regarding the payment for exploring the problem and to see if it is covered under the sub conttracted warranty. Even things covered by the warranty they can't seem to fix during the service as they have no parts or time to fix it so you need to book in for another appointment even when you told them what the problem was before the service. They don't like you complaining either, it's very much do you want me to help or not type attitude.