I purchased a VW Golf from this dealer in Feb 24 The car had a gearbox issue a couple of weeks after purchase which took numerous e mails and 3 weeks to resolve leaving my son without his car In August 26 the car suffered a catastrophic timing belt failure Although this is over 2 years ago I stated at the time of purchase the belt had to be changed The learning curve is I should have requested evidence of the work been carried out and that it had been entered onto the cars service history rather than a line on the purchase invoice saying 'timing belt'change
Reviewer has confirmed their email address
Sam Horne from Mangoletsi in response to Learning Curve
Chris, thank you for taking the time to share your experience. We're disappointed to hear about the issues you've experienced with the Volkswagen Golf, Given the time that has passed since the original purchase, and the concerns you've raised regarding the timing belt replacement, I think it would be appropriate for us to review the original sales documentation and any supporting service records before commenting further.
From the moment I wandered into the Mangoletsi Knutsford showroom, David was an absolute pleasure to deal with. He was incredibly knowledgeable, down to earth and great to just generally have a chat with. I bought my new MG HS from him and couldn’t be happier with how the whole process went. Great customer service, and I would heartily recommend a visit if you’re in the market for a new car.
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Sam Horne from Mangoletsi in response to Brilliant from start to finish
⭐⭐⭐⭐⭐ Craig, thank you for such a fantastic review! It’s brilliant to hear that David made the whole experience enjoyable from the moment you walked into the showroom. His knowledge and down-to-earth approach are exactly what we want our customers to experience, so it’s great to hear you felt comfortable throughout the whole process. We really appreciate you recommending both David and Mangoletsi, and we’re delighted to hear how happy you are with your new MG HS. Thank you for choosing Mangoletsi, Craig! 🚙
Great service,listened to what I wanted and what I didn't and made it happen. No pushiness or hard sell which I really appreciate
Reviewer has confirmed their email address
Sam Horne from Mangoletsi in response to Incredibly helpful
Thank you for the fantastic 5-star review! 🌟🌟🌟🌟🌟 It’s great to hear that the team listened to exactly what you wanted — and just as importantly, what you didn’t! We always want buying a car to feel relaxed and straightforward, without any pressure or hard sell. Thank you for choosing Mangoletsi and for sharing your experience. We really appreciate it and hope you’re enjoying your new car!
I purchased a MG3 Hybrid Trophy from Connor and I have to say it's been a brilliant car ever since I got it! I was well informed about the cars features, the service schedule and what to do if I need help! Everything finance related was gone through at a nice leisurely pace but it still felt laid back and smooth so as mentioned overall it was an overall great buying experience! Would definitely recommend!
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Sam Horne from Mangoletsi in response to A great buying Experience
⭐⭐⭐⭐⭐ Thank you for such fantastic feedback! It’s great to hear you’re loving your MG3 Hybrid Trophy and that Connor Hobson made the whole buying experience feel relaxed and straightforward. Taking the time to explain everything properly — from the car’s features and servicing through to the finance — is really important, without making the process feel rushed or pressured. We really appreciate you recommending both Connor and Mangoletsi, and it’s brilliant to know the MG3 is living up to expectations. Enjoy your MG3 Hybrid Trophy! 🚗
I recently purchased a new MG S6 from Mangoletsi Motors. David was the man to show me around and explain all the finance options, technical details and he organised test drives. David is a really good guy, he is very knowledgeable and professional. All in all I am very happy with the treatment I received from Mangoletsi , especially from David.
Reviewer has confirmed their email address
Sam Horne from Mangoletsi in response to MG S6 EV Mangoletsi
⭐⭐⭐⭐⭐ Richard, thank you for the fantastic feedback. It’s great to hear how well David looked after you throughout the purchase of your new MG S6. From arranging the test drives to explaining the finance options and all the technology in the car, it sounds like his knowledge and professionalism really helped make the whole process straightforward and enjoyable. We know David will really appreciate your comments, as will the wider team here at Mangoletsi. Thank you for choosing us, Richard, and we hope you thoroughly enjoy your new MG S6! 🚙
For a few weeks we've visited Mangoletsi in knutsford and been met by the loverly Joseph who has helped us endlessly in our search for our new car. From styles to makes and models his knowledge of cars is extremely impressive and essential to our choices of cars. We've now got our perfect car with Josephs help and professionalism! Thank-you Joseph and Mangoletsi for your unwaivered help in getting our new car!!!
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Sam Horne from Mangoletsi in response to MG HS
⭐⭐⭐⭐⭐ Tracey, what a lovely review — thank you! It’s fantastic to hear how much time Joe spent helping you over the last few weeks, working through different styles, makes and models until you found the car that was just right for you. That patience and knowledge can make all the difference when there are so many choices. We know Joe will be delighted to read your comments, and they mean a great deal to the wider Mangoletsi team too. Thank you for trusting Joe and Mangoletsi to help you find your perfect car — enjoy it! 🚗
I always dread looking for new car as I often find it can be a minefield and often too pressurising however last weeks trip to Mangoletsi was somewhat different. From the moment we walked into the showroom the atmosphere was relaxed yet welcoming, no hard sell just “We are here should you need us,” which made browsing much more enjoyable. We then approached Connor whom was a fantastic help to us full of knowledge about the MG of interest but again not overpowering. Throughout the entire I was kept updated to where we was at regarding the purchase of my new car and the part exchange of my old car. Upon hand over Connor was just as relaxed and accommodating ensuring we were happy with our purchase. Thank you ⭐️
Reviewer has confirmed their email address
Sam Horne from Mangoletsi in response to A Car Dealership like no other ⭐️
⭐⭐⭐⭐⭐ Melissa, thank you for such a lovely review. We especially appreciate you mentioning how relaxed the whole experience felt. Buying a new car should be exciting rather than pressured, so it’s great to hear that from the moment you arrived you were given the space to browse and make the right decision in your own time. Connor Hobson clearly made the experience an enjoyable one, sharing his knowledge when you needed it without ever making you feel pressured. Keeping you updated throughout the purchase and part exchange, right through to a relaxed handover, is exactly the experience we want our customers to have. Thank you for choosing Mangoletsi, Melissa. We hope you absolutely love your new car! 🚗
Nothing but praise for this dealership, there was a small problem with the car before delivery, it was fixed, but it took longer then expected, so they wavered the delivery charge, i saved £150
SAM HORNE from Mangoletsi in response to Have had a great experience
⭐⭐⭐⭐ Bryan, thank you for taking the time to share your experience with us. It's great to hear that despite the small issue before delivery taking a little longer than expected to resolve, you were so positive about your overall experience. We're pleased the problem was put right and that waiving the £150 delivery charge helped make up for the additional wait. As a family-owned and family-run business, hearing that you had “nothing but praise” for Mangoletsi means a great deal to our team and senior management. Thank you for choosing Mangoletsi and for your feedback.
Warning do not buy from Mangoletsi, the sales people lie to you about the car you are buying, the after sales is shocking, I was charged for warranty covered issues! my emails ignored! my phone calls not returned! refunds promised then not delivered! Over 2 years dealing with this shambles I will never return. I have evidence of all of the above plus loads more (too much to mention here) if they reply to this review it will probably be more lies.
Reviewer has confirmed their email address
SAM HORNE from Mangoletsi in response to Avoid this dealer
Andy, although some time has passed since you left this review, we didn't want to leave your comments unacknowledged. We're disappointed to read about the experience you've described. Given the concerns you've raised, we would like the opportunity to understand what happened and look into the history properly. Unfortunately, from the information available within the review, we haven't been able to confidently identify the relevant vehicle or transaction. If you would be willing to contact us with your vehicle registration or further details, our management team will be happy to review the circumstances. Thank you for bringing your concerns to our attention.
Purchased a year old car and got home from collecting the car and I have already had issues with the car and needs fixing and the preparation of the car was also very poor
Reviewer has confirmed their email address
Sam Horne from Mangoletsi in response to Very dissatisfied
Andy, we appreciate that some considerable time has passed since you left this review, but we didn't want to leave your feedback unacknowledged. We're disappointed to read that you experienced an issue so soon after collecting your car and that you weren't happy with the standard of preparation. Unfortunately, due to the time that has passed and the limited information available within the review, we haven't been able to confidently identify your vehicle or purchase on our system. If there are any matters from your original purchase that remain unresolved, please contact our management team with your vehicle registration and we'll be happy to look into the history for you. Thank you for your feedback.
We, Mangoletsi, are a multi-brand dealership. Home to Alfa Romeo, Jeep, Fiat, Abarth, Suzuki and MG. You can browse all six of these brands at our impressive showroom conveniently located just outside of Knutsford town centre or a five-minute drive from the M6 junction 18 and 19. Alternatively, our team can take care of you remotely and arrange the purchase and nationwide delivery of your next car.
The mission of the Mangoletsi team is to deliver outstanding customer service by creating a transparent and enjoyable experience for all. Mangoletsi benefits from being a privately-owned dealership, enabling a personal approach to fulfilling our customer desires and needs. Satisfying customers nationwide for over 50 years, Mangoletsi offer the very best financial packages on new and used cars across all six of our brands, as well as their servicing and parts. Peruse our website for all our offers on new or used cars and don’t hesitate to give us a call or visit our showroom and enjoy a truly memorable test drive through the Cheshire countryside.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
founded in 1968
| Excellent | 43 | |
| Very Good | 2 | |
| Average | 8 | |
| Poor | 25 | |
| Terrible | 35 |
| Mon | 08.30 - 18.00 |
| Tue | 08.30 - 18.00 |
| Wed | 08.30 - 18.00 |
| Thu | 08.30 - 18.00 |
| Fri | 08.30 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 11.00 - 17.00 |
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