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42 reviews from our car dealer reviews community
Leave a review for Manor Oak Cars
Leave a review

42 reviews from our car dealer reviews community

Leave a review for Manor Oak Cars
Leave a review
"Mike"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a Mercedes E320 from Manor Oak, which the day after picking it up developed a fault causing the vehicle to be unusable. On contacting Alistair, he suggested that the vehicle be collected and assessed by a garage local to myself for them to determine the fault. The vehicle was duly collected, the fault assessed as a leaking injector. Alistair arranged for the vehicle to be fixed the same day, he paid for the repair and we had the vehicle back the same afternoon. Very pleased with how we were dealt with and the speed the problem was resolved. I would definitely use this garage again.

"Jamie Lawrence"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend Manor Oak cars. The overall process from start to finish was very professional and friendly. The car itself an Audi RS4 cabriolet was very reasonably priced and in great condition and have had no faults at all with it. They even opened up specially on their day off so i could test drive the car whilst i was in the area. would buy from them again without hesitation,..........

"Robyn"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never ever buy a car from Manor Oak Cars they will put the blame on someone else our car was not fit to sell let alone drive especially after they had bodged the engine management light themselves. The car was listed perfect condition, we only noticed everything after taking it to a garage to be checked, long story short the car was very dangerous and put my family at risk luckily we got our deposit back after a long stressful few days and cancelled the finance. When we mentioned trading standards they gave us compensation (basically paying us not to go to trading standards) looking around on the internet for other reviews i seen they have done this before and this probably wont be the last time either. I would stay well away.

Manor oakcars from Manor Oak Cars in response to Robyn

As soon as your raised a concern we had the car straight into our garage to be checked and gave you a courtesy car. After checking the faults that had been raised we decided to give you a no quibble refund and pay your expenses, insurance and road tax for any inconvenience caused! We did not have to do this but we did as we believe in customer srvice and make it our priority to sort any issues out as fast as possible. We sell 30 to 40 cars per month and 99% of our customers have said they would buy another car from us. This review is very unfair!!!

Joe Joannides from Manor Oak Cars in response to Robyn

We are always sorry when someone is not happy with a car. We happily refunded on this car. It has since been resold with minor faults as described, customer more than happy with it.. Difficult to manage some peoples expectations with a 12 year old car that has done 130,000 miles, Joe.

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"Part X for Volvo"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good overall experience with Manor Oak Cars. I did a part ex and got a good price for my previous car, what I was expecting which was good. I bought a Volvo and I am very happy with it up to now, I have had it since June. The car has had some minor issues but nothing that the dealership haven't sorted. I would recommend this dealership.

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"Mikey"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID BUYING FROM THIS DEALER! I BOUGHT A CAR THAT NOW IS COSTING ME THOUSANDS TO FIX. AVOID AT ALL COST!! Based off of my experience I can only assume that the positive reviews you see here are written by themselves from different accounts.

Alister from Manor Oak Cars in response to Mikey

I am sorry to hear you have had trouble with the car you have purchased, how ever this review is the first we have heard of it. We need to be given a chance to fix the problem or find a mutual resolution.

"Tom"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would just like to say a big Thank you to Joe at Manor Oak Cars for selling my daughter a great ford Focus for her first car. She has been out polishing it every week!!. Great experience would highly recommend the service to anyone looking for there new car. Cheers Tom

"Jeffrey and Hayley"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great service, we traveled 110 miles to view a Range Rover sport, we called up to book an appointment with a very professional young man, on arrival the car was sat out the front of there show room waiting for us, we met a chap called joe witch I must say was VERY helpful and friendly, not pushy, he handed us a folder full of documents to do with the car and added he had put a full mot on the car in the week for us, we looked round the car for 20 minutes and went on a very short test drive, my wife fell in love and was just what we were looking for, the car was described as excellent condition I personally would of said better, we had been to see four others before we found this one none of witch were as clean and tidy, we have now owned our Range Rover nearly 3 months with no problems and Have recommend these guys to our friends and family, Thank you Manor Oak Team

"Mark"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Travelled miles to view a Lexus on the basis of their claims. The advert said: "IN TRULY IMMACULATE CONDITION, OBVIOUSLY PREVIOUS OWNERS PRIDE AND JOY, STUNNING EXAMPLE" The car stank of fags, there was a huge gouge in the front bumper, scratches, dents and marks all round. The interior was filthy beyond belief, crumbs, cracked leather, a knackered driver’s seat and more wear than I've seen in cars with twice the millage. The effort involved to take pictures (at just the right angles) to hide all this astounds me! Then to cap it all off the engine sounded like a bucket of bolts. But hey, it's OK because "Well I'm sure we can do something on the price" Total waste of my time. I'd sooner buy a car from Arthur Daley!

Joe Joannides from Manor Oak Cars in response to Mark

Must have been sent from one of our competitors! Previous owner was a smoker, so unfortunately there was a slight smell of tobacco. The rest of the car was superb for the year and miles. We sold it the following week to a chap and his family who were astounded at how good a Lexus was with 100K on the clock. Always difficult to manage peoples expectations of a car, when you only have £5000 to spend on a 10 year old car that cost £50K new, you cannot expect a new car!

"Unhappy"
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called ahead to confirm car wax still for sale. When I arrived, car was filthy dirty and was in much worse condition than described. A totally of my time, very disappointed.

Alister from Manor Oak Cars in response to Unhappy

Hi I am sorry you felt this way, however the advert should of stated awaiting preparation or you should of been warned it hadn't been valet yet so I do apologise

"mike and Yvonne"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was nice not to have pushy sales patter or a large stretch of imagination ,what you see is what you get and in our case we are very pleased.Joe was very helpfull and pleasant to deal with and yes we shall return to purchase in the future,job well done and thanks.

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Dealership Information

Manor Oak Cars is an Independent dealership that is based in Atherstone. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
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Ratings
42 reviews3.3 out of 5 stars — Rated Average
Excellent
24
Very Good
1
Average
0
Poor
4
Terrible
13

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  • Contact Information

    Address

    Manor Oak Cars
    Hurley Hall
    Atherstone Lane
    Atherstone
    Warwickshire
    CV9 2HT

    Get in touch

    07825 984383
    http://www.manoroakcars.co.uk/

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    Dealership Statistics

    57%
    Would recommend this dealer to family and friends
    16%
    Percent of reviews responded to by this dealer

    Additional Information About Manor Oak Cars

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