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14 reviews from our car dealer reviews community
Leave a review for Mark Lilly Garages Ltd

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14 reviews from our car dealer reviews community

Leave a review for Mark Lilly Garages Ltd
Click on the stars to start your review
"A class act! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service. Would recommend Mark Lilly Garages to anyone. A brilliant display of cars. Easy parking. Hospitable, trustworthy and knowledgeable staff.

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"Disappointed with recently purchased car"
1.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Within three weeks of purchasing car we had brake problems. Had repair work done by mark Lilly garages, minimum parts replaced, been back on several occasions as car is still concerning. They are saying that it is ok, but this problem is still occurring. Car juddering, brakes squeaking, disc IS warped which we know as it’s been checked. They told us to get someone else to look at the car, because they don’t see anything wrong with it.

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"Great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought toyota prius from Mark Lilly Garages and did part-exchange. All staff was very nice and professional. the car had 5 months left for MOT but they got MOT done as it had 1 advisory for 1 tyre. They got a new tyre and MOT was done with no advisories. car has been perfect so far. they gave me 3 months of warranty included with the price which is parts + labour. which can be extended if need be but then i'll have to pay. also they gave 12 months of RAC breakdown assitance and drop to home service for free.

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"Things went wrong"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All smiling when we bought the car but within weeks things started to go wrong. We took it into Mark Lilly and they diagnosed a whole load of problems which would be fixed under the RAC cover we took out. Only I smelt a fish so took my car elsewhere and long behold after the terminals on the battery and the battery replaced problem solved. A few week later our A/C packed in so took it back to them they said there was nothing wrong with it and all it needed was a re-gas (without even looking at the car) so again took it to another garage and long behold a pipe was broke. My wife informed mark lilly of this and took the car in, she then went to collect the car and they had discovered more problems.......I told her to ask for the car back and take it back to the other garage as this seemed fishy also. Mark lilly then phoned to say the will fix the problem for the cost of the part £398. I stuck with my guns and the other garage who ordered in the volvo part and fitted it for £180. they are trying to fiddle the RAC or you for work that is not required.

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"not too bad"
3.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not too bad. The car has been back in for repairs quite a few times and I have had to take the car back and forth and its quite a long drive. Other than that they have been very good and the car is really good value for money. I would recommend them

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"Really happy with Volvo"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Volvo V60 from this dealership in May and they were great! Phil couldn't do enough to help. The car was in superb condition, can't fault it at all. I would definitely recommend them.

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"Bob from Crawley"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andy was very helpful, when I was buying a small car for my daughter. Despite not coming down much on price, the whole experience was an enjoyable one. Strangely for a car dealer I trust Andy. The car was very well prepared and good value. If they were not so far away 9one and a half hours drive I would buy from them again.

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"mark lilly essex"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mark lilly were fabulous. nothing was too much trouble for them, they bent over backwards to get everything sorted with the paperwork and the car to fit my time schedule as I needed the car in a hurry. I won't be buying from anywhere else next time.

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"dealership review sussex"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I definitely recommend Mark Lilly, they're friendly people and I had a good relationship with them during the sale, the car has been great and has just gone in for a service.

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"Mark Lilly is a Fantastic car garage"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Mercedes from Mark Lilly Garages and having dealt with other car dealerships in the past I can confidently say that they were the best I've ever done business with. Even when I had a small issue with the sun roof and they were very prompt in getting it sorted, no complaints at all. Of course I absolutely would use them again and recommend them to anybody who is looking to buy a car.

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Dealership Information

Mark Lilly Garages Ltd is an Independent dealership that is based in Wadhurst. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews4.3 out of 5 stars — Rated Very Good
Excellent
11
Very Good
1
Average
0
Poor
2
Terrible
0

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Contact Information

Address

Mark Lilly Garages Ltd
Sunnybank The Mount
Flimwell
Wadhurst
East Sussex
TN5 7QR

Get in touch

01580 879666
http://www.marklilly.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

78%
Would recommend this dealer to family and friends
85%
Thought the dealer was knowledgeable and helpful
91%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Mark Lilly Garages Ltd

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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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VAT Number: XXXXXXXXXX


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