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17 reviews from our car dealer reviews community
Leave a review for Mark Richards Specialist Cars (CLOSED DOWN)
Leave a review

17 reviews from our car dealer reviews community

Leave a review for Mark Richards Specialist Cars (CLOSED DOWN)
Leave a review
"Shocking "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an expensive car from Mark Richards Specialist Cars. Things are going wrong, I had warrenty for 6 months but they have ceased trading. So what happens now with my warranty. Pretty sure he knew he was closing down. Terrible person

Robert beck in response to Shocking

They were not terrible people at all, sometimes unforeseen things happen in life Try contacting the warranty company

Rob in response to Shocking

I purchased an Audi A6 Allroad from MRSC. They were fantastic from start to finish. I later had a service and wheel bearing done....and was more than happy with the service. Sadly they probably were not selling enough cars to cover costs and outgoings....but if you had an external warranty, then the warranty company should honour it. And they certainly were not a mickey mouse outfit...as service records etc were done through the Audi System....even my local independent Audi garage doesn't do that

"Cost me a lot"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cost me alot of money in repair bills told me parts ordered and come back the next week to have them fitted to find Mark Richards Specialist Cars has closed down, should be no stars

"Golf "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would highly recommend Mark Richards Specialist Cars limited I bought the golf on the Tuesday and i liked another golf he had I rang marc Wednesday morning to ask could I swop and by Thursday morning it was done excellent service never meet a nicer guy will deffo be back in the future

"Awesome Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Black GTD in Oct 17, Steve from the very first call was super helpful, gave a fair price on my part ex and was offering a Golf GTD at a great price. I was dubious at first due to the price but after Steve shared how they sourced the cars and his & Marks background it became clearer so the drive from Buckinghamshire to Wales was one I was prepared to make. Car is awesome, as described, very happy, will definitely look at their website when the time comes to change

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"A5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can thoroughly recommend MRSC of Caldicot when buying your next car! Great guys, great service and an even greater Audi A5. The whole experience was first class. Thanks

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+0 Found this review helpful
"Well done mark 1st class service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well done mark. And all the crew. Thanks for your generously. One of the best car dealers , who got a lot of time for you !!!!! Bought a Audi A3 what a fabulous car. You got to belive what you see Clive

"How buying a car should be"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can highly recommend Mark Richards specialist cars. Ive bought numerous cars from Mark and Steve and every experience has been great. There not your average pushy salesmen, your made to feel welcome and nothing is to much trouble. The cars are all well prepped and Rich there technicians work is of exceptional quality. The cars are all clean and tidy again with great attention to detail. The customer service doesn't end once you've spent your hard earned money either. Mark and his team make sure the whole experience is stress free and easy. I cant recommend them highly enough, keep up the good work.

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"Professional and very helpful."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a VW from Mark Richards Specialist Cars. From reservation to collection all happened as arranged. A subsequent - non mechanical problem - was resolved without a quibble and at my convenience. I have no hesitation in recommending these helpful and professional guys. Many thank Steve - and Mark.

"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled over 300 miles down from Newcastle to pick up the car; it was even better seeing it person than in the pictures online. All the guys were really helpful and couldn’t do enough for you. There was a small issue with the window when driving back up but an email to Mark Richards Specialist Cars when I got home and they agreed to sort it all out which they have. I really can’t fault the sales process or aftercare service at all and i'm really happy with the car. I will certainly be doing the journey again in a year or two when it’s time to get another car.

"Excellent Dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I received a no hassle non pushy and excellent customer service level from all three of the guys here. Steve, Rich and Mark. Over the moon with car and they are extremely helpful in every way. I would highly recommend purchasing a car from these guys. I change my car every 2 to 3 years and their website will be the first I go to next time. Thank you Mark Richards Specialist Cars. Continue the good job that you do - 100% thank you. Martin

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Dealership Information

Mark Richards Specialist Cars (CLOSED DOWN) is an Independent dealership that is based in Caldicot. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews4.5 out of 5 stars — Rated Excellent
Excellent
15
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Mark Richards Specialist Cars (CLOSED DOWN)
    Severn Bridge Industrial Estate Symondscliffe Way
    Caldicot
    Monmouthshire
    NP26 5PW

    Get in touch

    01291 422088

    Opening times

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    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mark Richards Specialist Cars (CLOSED DOWN)

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