I want to thank everyone at Marlow Motor Company for the great car.

I bought a BMW 325i from MMC (Marlow Motor Company) several months ago. Within 3 days of owning the car several things went wrong; the dash lit up like a Christmas tree, one of the rear lights stopped working and on the third day the car broke down completely due to an electrical issue. After a little back and forth they came and collected the car and had everything fixed. They replaced the light, fixed the electrical gremlins and sent off the ABS pump to be repaired. The car was totally fine when I viewed it and it was just bad luck that all this happened at the same time so soon after I bought it. I was happy with the way they handled the repairs, I didn't pay a penny (apart from a recovery truck) and 6 months later the car is totally fine with no issues to report. Communication was pretty poor though I must admit.

I bought a BMW 630I from Marlow Motor Company just over a month ago. I was told multiple times that there is nothing wrong with the car and that the salesman would not sell it to me if there was anything wrong with the car. After driving the car for a couple of weeks I noticed that upon start up the car was shaking for a few seconds and also between 20-30 mph, once the engine had warmed up, the car would be jerky and lose power. After getting it serviced from a BMW specialist I asked them to diagnose any issues with the car. I was told that the brake pipes were totally corroded and needed to be changed asap. I was also told that the Gearbox sump and sleeve are leaking. This totalled an estimate of £1150.00 to fix. I contacted Akil (salesman) who in turn spoke to his uncle( owner who I never saw or spoke to) to see whether they would accept that the car was not sold in good working order and with the brake issue even dangerous to drive. After calls over a few days bottom line was that they would not accept any liability for selling me a car that I have no choice but to park up until repairs are done. This is totally unacceptable and under the Sale of Goods Act 1979 I should be entitled to a repair or refund. I am currently in the process of pursuing a claim against the company. My advice, steer well clear of this car dealership.

I bought a Nissan Murano at the end of May this year. There was an issue with the driver's seat which was resolved. However I had the car serviced within a week of purchase. The bushes on front suspension needed immediate replacement and there was an advisory on another part of suspension. The car was MOT'd the day before purchase and none of these faults should have been missed. The dealer refused to do anything about this. Denied all knowledge and showed no good will.