Very polite and welcoming all the way from the receptionist who made me a drink to the service advisors and even the workshop controller made time to have an in depth technical conversation with me putting my mind at ease about a future repair. Not pressuring me to get it done when it can wait a while. I wouldnt take my car anywhere else for it's maintanance.
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Paid more than other local dealer offered and similar to Motorway. We dealt with Josh, really professional and explained everything clearly.
Reviewer has confirmed their email address
Just had my first Service on my Kuga. Booked in with no problems, details sent of work carried out with a video link. Service Team called when it was ready to collect.
Was looked after by Elza and Oliver on the day that I brought my Ford ranger in for it’s first service, was very helpful and friendly and kept me up to date through the day I will definitely be back
Brilliant, quick and professional service. Wouldn’t take my car anywhere else.
Through no fault of the Garage my new Explorer had to be replaced. Prompt Service from the Sales Manager and Aftercare. Problem sorted out very quickly, I was kept up to date on the progress. Always someone available to speak to either over the phone or in person. This is the 3rd new car I have had from this dealership.
definitely worth a visit, great dealership and even better people
Reviewer has confirmed their email address
Bought u used car ,dangerous brakes ,and loads of other things wrong ,14 day rejection refused ? Warranty refused,,although only had it a week ? Rude management,was told if I want it fixed ,go to trading standards,or motor ombudsman,,,what sort of outfit is this ? Keep your money spend it somewhere else these need closing down ,investigation on its way AVIOD
Reviewer has confirmed their email address
Looking to buy a new EcoSport. Got an offer from Marshall ( Emma Gibson) Rang next morning to be told Emma in a meeting and would call me back. Nothing so rang again lunchtime to be told that she was doing a handover so would get back, again nothing. Over a week later still not heard from anyone. Very poor service. A sale they have lost as I have now got a car from another dealer
Reviewer has confirmed their email address
Marshall Ford Kings Lynn is an Franchise dealership that is based in King's Lynn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Marshall Ford Kings Lynn
Hardwick Industrial Estate Scania Way
King's Lynn
Norfolk
PE30 4JH
01553 334095
https://www.marshall.co.uk/ford/contact-us/marshall-ford-of-kings-lynn/
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