I recently purchased an Audi A3 1st edition.. l was initially served by Paul Sherwin and also had brief interaction with Michael Williams and Chris Jenkins. All the staff was approachable and helpful and went above and beyond my expectations. I was offered 5 star service. I highly recommend them and look forward to dealing with them in the future.

Adina Balis was amazing ☆☆☆☆☆

My audi A4 avant had a Ticking noise on the right front wheel, I booked the car in at Oxford Audi and had to wait a month and a half for the appointment, My car has been at Oxford Audi from Monday the 30/10/23 and I had an email and text from service repair department confirming that there is no issues with the car, I have proof of than on my emails, I spoke to them on the phone and was given the same answer no issues with the car, So I offered to drive to Oxford Audi and take my car out for a drive with a technician so he can hear what I hear when I drive the car, Than the service an repair manager informed me that they have found the issue and it is the front drive shaft, Which is not is the cv joint, I've been trying to call them this morning 45 minutes on the phone waiting for someone to answer amazing, Than I spoke to the manager Hannah gave me an update and the price of repair that if I have the work done I wouldn't be charged for the diagnostic, than on an email right after the conversation on the phone I was given a price off £1447.26 🙃 the price on the phone was £1294.26, They take customers for mugs, And Than before all this Hannah puts the phone down while I was on the phone and tells me that the line cut off, Disgusting customer service.

I was one of the unlucky ones until I visited and book my car for a health checkup at Marshall Oxford Audi. My car was suffering from lack of focus when the garage I bought it from forgot to lock the oil cap tight the reason that made the engine started loosing pressure causing the EML to report a fault. I was greeted with a smiling and courteous assistant, wearing a face mask, only to put me through to the service and repair assistant. She knew exactly what needs to be done and estimated a maximum of half an hour work. This estimate including a full valeting service. To my surprise, the work was done in exactly 22 minutes and for free. Yes for free. I was gobsmacked. I thought that there isn't anymore a good after sale service you could find anymore. With this experience, I recommend anyone who wants a peace of mind after sale service to buy their cars from this Audi Dealership as my next car will definitely be bought from Marshall Oxford Audi. Thank you team, you made my day. Bests